The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Big Trouble Store
Terrible app, I accidentally updated and now it prints all the barcodes off centre. Why can't it do what its meant to do, instead of working one day and then not the next
Thank you for sharing this feedback! This could happen if the template settings don't match/work with the dimensions set for the printer you're using. I’ve followed up with you via email in case you needed any further assistance on this, as I'm happy to help look into this for you to ensure you're able to print great looking labels. -Tisha, Shopify Support
This app doesn't work at all!! I can't even access the app or print any labels anymore. Bring back the old version! How can this be a replacement???
Hey, there! I am sorry that this has been your experience with the Retail Barcode Label Printer app. I have gone ahead and reached out to you via email to offer support and gather any further feedback you are willing to share. I look forward to hearing from you. -Bo, Shopify Support
Harper and Grey House
The app does not work. When I click on the app itself it takes me to a blank screen.... Now I can't print barcodes at all since they got rid of the app that actually worked.
This app doesn't work. I use to be able to print beautifully designed barcode tags. I can't even get my Dymo to at the least get the correct sizing to print a generic looking barcode. You guys need to fix this quick, or bring back the old app that actually works. It's not even a fact of user friendly, it literally does not work with my Mac and Dymo.
Hey, there! I am sorry that this has been your experience with the Barcode Label Printer app. I have gone ahead and reached out to you via email to offer support and gather any further feedback you are willing to share. I look forward to hearing from you. -Bo, Shopify Support
Feather and Nest
The new versionismissing the paper size,It looks like your option of 'Small' which used to be 25mm x 25mm is now defined as 21mm x 21mm
Hi, there! Thank you for your review. We're always looking for ways to improve and your feedback will help us to do so. There is a way to change the label template to 25mm x 25mm. I've followed up with you by email to offer the workaround. Look forward to speaking with you there! -Jason, Shopify Support
This app does NOT work. When I try to print barcodes the printer screams at me and prints multiple barcodes on one label. Yes, I have the correct label size. The app is what is not working Why is this a replacement? Garbage. Zero stars.
Hey, there! Thank you for taking the time to share your feedback with us after your experience with the Retail Barcode Labels app. I've reached out to you by email to see if we can help you resolve this issue and to make sure that your feedback is passed along to our developers. I look forward to hearing back from you! -Jason, Shopify Support
I would prefer the app that this one replaced. I'm not able to export and save my inventory labels for my stock management. Terrible Customization options for the templates.
Thank you for sharing your feedback! Currently there is no option to export the label templates to a file on your computer, though the templates you create are saved within the app for you to use for your products at a later time. I’ve followed up with you via email in case you'd like to provide any more feedback on this specific feature you're needing, or if you needed any further assistance. - Freddie, Shopify Support
Please!!!!! this app is trash ...it doesn't work !!! please help us with another one !!!
Hi, there. Thank you for sharing your experience with the app. We're always working to improve our platform and apps, so we appreciate your feedback. I've reached out to you via email so that we can discuss this further. I hope to hear back from you! -Emma, Shopify Support
This App doesn't work at all. I can't print a Barcode!!! Also my Browser crash down if I wan't to open my Template!!!!
Please give me the BARCODE PRINTER back – this App worked perfectly and I had never a problem!!!!!
Thank you for your feedback, I'm sorry to hear that you've been experiencing these difficulties with the app. I'd love to work together with you to troubleshoot this and get the app working for your business, so I've reached out to you via email. I hope to hear back from you! - Emma, Shopify Support
Over The Edge Apparel
this app doesn't work
i am a 2 store operation..i can't get barcodes done....this is ridiculous
why are u getting rid of the old app
Your feedback is valuable and will help us improve the platform so we thank you for taking the time to share it with us. I’ve followed up with you via email to log your experience for our development team. Hope to hear back from you! -Emma, Shopify Support