I don't understand the negative reviews. This app has worked flawlessly for us from the get-go, and super easy to navigate the screens. Printing was a breeze with the Dymo 450. I would recommend this app!
I used to be able to add a product and create a barcode label right from the product added and print. Now I have to jump through hoops going back and forth creating it up to 3 times before I finally can print
Thanks for reaching out with this feedback. To print a barcode label directly from a product page, just click 'More actions' at the top of the page and select 'Print barcode labels'. This will open up the Retail Barcode Labels app in your Shopify admin so that the label template and the number of labels required can be printed. Labels can also be printed from the product list view by following these steps: http://bit.ly/2GC5bSM.
I'll reach out to you via email so that we can discuss this process in more detail. Speak soon! - Rae, Shopify Support
Really the only issue I have with this app is that a good portion of my labels are not being generated with titles, which isn't the worst thing in the world, but it's quite obnoxious and seems random as to which products will have titles and which won't. Customer service has been fairly useless in addressing this issue.
Thanks for sharing this feedback on the Retail Barcode Labels app. I understand you're having troubles with the titles on your labels, and I'm sorry you've had difficulties resolving this with our Support team. I'd like to help look into this further, so I'm going to send you a follow up email with more information. I look forward to speaking with you soon! - Rae, Shopify Support
American Car Craft
This app went rogue and replaced all the barcodes on-site with 8 digit codes. What little support I received just said there were plenty of warnings that action was going to take place...not so. Now Google Shopping sees all barcodes as invalid. Not happy I gave 1 star because there is no -1 option.
Thank you for posting this review and sharing these details. I'm sorry to hear about the issues you had with the Retail Barcode Labels app, and how this impacted your setup with Google Shopping. I understand the difficulties this has created for you, so I'd like to follow up with you via email so we can discuss your specific experience in more detail. I'll be in touch soon! - Rae, Shopify Support
At first, I thought his app was great because it was easy to figure out. But then, when you start using it, it takes forever to go through each item to pick barcode for, and then it won't print, and I could not find a way to save what I had selected because it made me start all over again. I spend hours trying to get it to print, and every time I tried to print an error would come up! Such a waist of time.
Thank you for sharing this feedback on your experience. To speed up the process of creating and adding barcodes, try following these steps (http://bit.ly/2NmqNoW) to assign barcodes to all products and variants. In terms of the print error, this may be resolved by ensuring your printer is set up with these recommended settings: http://bit.ly/331SMkl.
I'm going to send you a follow up email so we can work through these issues together in more detail. I look forward to speaking with you soon! - Rae, Shopify Support
This Simple barcode app gets the job done. Works great with our Dymo printer. Great way to speed up the order process without having to pay for barcodes. Barcodes do not work with other marketplaces but are great for internal usage
This app makes it much easier for me to label and manage my inventory, but I wish I had more control over the layout of the labels.
The barcodes supposedly generated but I could not see them on the product page or create a file to add. Waste of time!
Thank you for writing your review and providing us with your feedback. When you generate barcodes for products using the Retail Barcode Labels app, the barcodes should then appear in the Inventory section for each product.
If this hasn't been happening or if you're unsure on how to utilize the app's features, I'd be happy to take a closer look and offer some guidance on this. I'll be sending you an email shortly to touch base with you on this so please keep an eye out for that and get back to me there if you'd like some assistance with using the app. -Victor
I am using this app to create and print labels for products we sell in our shop. It was working fine so far and was really easy and with just few steps I was able to print barcodes. We use Demo LabelWriter 450. I didn't need to use the app for a few weeks but yesterday I had to print few barcodes and it is not working fine anymore.
It prints only parts of the information on the label. I've been trying different settings, followed the instructions and recommendations from the app help page, noting seems to work.
Could you please give me any idea how to deal with this case?
I am setting up a new online store and I used this to create all my barcodes. Now when I connect to Google Shopping my items get rejected for incorrect barcode. They are looking for a 13 digit barcode and this only provided 8 digit codes.... unless I am missing something!
Thank you for writing your review and for providing your feedback to us. The barcodes you need for the Google Shopping channel are GTINs, which must be sourced by yourself and are a requirement Google themselves ask for in order to run ads on their platform.
The codes created with the Retail Barcode Labels are therefore inappropriate, and are more appropriately used for inventory management and stock-taking purposes. I hope this helps explain the situation but I will be sending you an email shortly to touch base with you incase you have any further questions. -Victor, Shopify Support