Anmeldelser (556)
Afgræns
-
Efter bedømmelse
I have had nothing but problems with this app! Despite repeated attempts, it does not allow previews. It does not allow me to customize labels so obviously some functionality issues. Hoping to get it resolved soon but it should work better than it does.
Thank you for reaching out and sharing your feedback with us, and I am sorry to hear that you've experienced numerous issues with the Retail Barcode Labels app. You should be able to customize the labels within the app, and I would recommend uninstalling and reinstalling the app if you have not already, along with trying to access the app via another browser if the previews are not loading.
If the issue persists, please reach out to our support team directly so this can be investigated further: https://bit.ly/2AWw5VA. They will be able to authenticate you on the store and take a closer look at why this might be happening. -Victor, Shopify Support
Hello, A lot of Dymo Templates missing! We need more variables, such as 30258 and 30334 to be supported! Please keep it up!
Thank you for taking the time to leave your feedback. At the moment, Retail Barcode Labels supports these labels sizes: https://bit.ly/2Zdw49M.
That being said, it would be great to see some more template options available, so I will be sure to pass on your comments to our developers for consideration. I'll send you an email directly to confirm that we've logged your feedback on our end. I look forward to speaking with you soon! - Julie, Shopify Support
So many steps involved just to print a label. What a waste of time. Waste of materials too when I inevitably try to print quickly and forget to select the paper size (which needs to be done every time).
Update: This is the most infuriating part of my brick and mortar. Even when selecting the correct size "paper," the label is positioned incorrectly on the sticker and gets cut off, necessitating a decrease in scale percentage. This in turn makes the label small and difficult to read, but otherwise, pertinent information gets cut off, even though it is nowhere near the side edges of the label.
I also dislike that when selecting product labels to print, most recently created products are not listed first. Now I need to either remember which products were most recently created (difficult when creating many in one sitting), waste time and write them all down so I don't forget, or open multiple tabs to reference.
Honestly, please bring back the former barcode printing app, it was far more user friendly and efficient. This one is AWFUL. Side note, when printing regular documents after printing labels, you need to select your printer and paper size...again.
Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
Like the rest, if I could give a 'zero' star review I would. Constantly getting an error state when trying to print using this app. When I print without the app, the label printer works just fine, but, when I use the app, I get nada.
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize that the new app has caused you frustration but wanted to see if there was anything I can assist with. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon!
- Alex, Shopify Support
When it works it's great but I am weekly having problems with it- it's quite frustrating..............
Thank you for writing your review and for providing us with this feedback, and I'm sorry to hear that you've run into consistent problems with the app. I'd like to learn more about these issues to see if I can help at all so will be sending an email shortly to touch base with you on this. Please get back to me there if you're still looking for assistance. -Victor, Shopify Support
I need a template for 52.5 x 29.7 but they don't have it. i tried use other template for 10x4 but print really bad the barcodes
Hi, there! Thank you for taking the time to leave your feedback for the application. I've submitted this internally in hopes that we might be able to add this label size down the road. This will allow our developers to see what kind of demand there is for requests like this. Once again, this is very much appreciated. All the best!
So far this has proved to be totally useless for me. I've wasted so much time with this. First I installed it and it just doesn't work properly, I cannot get any fields to print other than name and barcode, none of the other options I selected will print. I reached out twice on email for assistance but got no response. So I unistalled it hoping I could reinstall it and now it just wont install, keeps just giving me an error page. hours and hours of time wasted.
Thank you for sharing this feedback! Our team are not able to respond to emails immediately, but we will always follow up! I’ve sent you email myself so that I can look into the trouble you've been having with the app and installation. I look forward to hearing from you! -Lizzy, Shopify Support
Not working properly in Safari, Chrome is fine.
100 characters
100 characters
100 characters
100 characters
Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! Currently, it is a known issue that the app can sometimes not work with Safari. I'm glad you were able to use Chrome as it works great on this browser. I've reached out to you via email to follow up on your experience and hopefully get additional feedback with the app to send to our development team. Hopefully we can get it fully working on Safari soon! I hope to hear back from you!
- Alex, Shopify Support
There are a lot of tags to make no name, which makes me very annoyed. Please improve, thank you!！！！！
Thank you for sharing this feedback. I'd like to chat with you more about the improvements you could suggest here.
I've reached out to you via email so we can do just that! I hope to hear back from you soon. -Lizzy, Shopify Support
Prima app, alleen 2 dingen; De marges zijn net iets te groot waardoor de variant vermelding er niet helemaal op staat en het €-teken staat te dicht op het bedrag, waardoor er vaak verwarring ontstaat over de prijs op het label.