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The app works great but I would like for a specific feature. I would like for the dymo price tags to be editable. I do not want the price to show since my products are dynamic. Please let me edit it please.
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Dymo - 30299 Price Tag
3/8" x 3/4" - 10mm x 19mm
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If you give me access to yalls codebase for this app I'll do it myself too for free, just give me this feature for my store. Thank you!
- Abraham
Hey Abraham. Thanks for the 3 stars and the enthusiasm! On the smallest Dymo size (3/8" x 3/4"), the in-app template has limited fields, so dropping the price isn't always possible there. For full control, you can design a custom layout in the standalone Dymo Label software: start with a blank layout, add just the barcode and text fields you want (leaving price off), then merge your exported product CSV. The Dymo Label software guide on help.shopify.com walks through it.
This app is fine and does the job but it would get 5 stars from me if I could convert a purchase order to a label file....
Hi there and thank you so much for sharing this feedback! I can see why being able to print labels directly from a Purchase Order would be of benefit and I have passed your feedback on to our development team. Really appreciate you flagging this. Please do feel free to reach out to our Retail support team via help.shopify.com if you have any further feedback you'd like to share, at any time. Thanks so much!
- Natasha, Shopify Support
almost perfect. would be better if they added more label sizes or let us create our own. some of us use circle labels that are 3 inches. adding a bigger variety would be amazing
Hi there and thank you so much for sharing this feedback!
I have passed your feedback on to our development team, and really appreciate you flagging this. I understand that being able to use custom label sizes would be helpful. Please do feel free to reach out to our Retail support team via help.shopify.com if you have any further feedback you'd like to share, or suggestions for specific label sizes. Thanks so much!
- Natasha, Shopify Support
I try to use the larger size templates but it wont scale properly. It seems like it can only create barcode that are 2x1 and when i try to bump it up to 3.5 or 4 it will not create a barcode to fit it. Why offer the larger size as a template if it can not create a barcode to fit?
UPDATE: It's a helpful app for creating barcodes but it needs to be able to support a larger label for carton barcode creation.
Thank you for this feedback. The Retail Barcode Labels app supports specific label sizes for each printer brand - the largest Zebra option is 3"x2" and DYMO is 1 1/8"x3 1/2". Custom sizes aren't currently available in the app. For larger labels, a third-party barcode app from the App Store may offer more flexibility with template sizes. Your feedback helps us understand what merchants need.
Just... average!
The app itself is perfectly fine and adequate, but why are the standard template only for 2 brands! The recommended device by Shopify POS for Australia and NZ is a Brother, why are there no templates for that?
Hi there! Thank you so much for sharing this feedback!
I completely understand that being able to select a specific Brother printer label template would be a helpful option to have. I have passed that feedback along to our development team, and really appreciate you flagging this! In the meantime, it might be best to select a label template option that most closely matches the dimensions of your Brother labels. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much!
- Natasha, Shopify Support
This app should be connected to Stocky, so the labels could be printed directly from there.
When printing on the app itself, on the drop down quantities page the Barcodes should show on each product, and that would be obvious!!
Hi there! Thank you so much for sharing this feedback!
I completely understand the need for a quick and easy workflow when printing labels, and that being able to achieve this from the Stocky app directly would be helpful to you. At this time there is no integration between the two apps, you would need to either print barcode labels from the Retail Barcode Label app or from the Stocky app, separately. More information about printing labels directly from Stocky can be found here, should you wish to explore that option: https://help.shopify.com/en/manual/sell-in-person/shopify-pos/inventory-management/stocky/inventory-management/dymo-printing. I have passed that feedback along to our development team, and appreciate you flagging this! Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much!
- Natasha, Shopify Support
My dropdown is no longer available on the product page. There is to much info on the labels I just printed from this app! You can nearly see the price
Hi there! Thank you so much for sharing information about your issue! You should still see the option to print a barcode label with the app from your product page, just make sure you are on the parent product page if your product has variants, as the variant pages do not show that option. If you are finding that there is too much information being printed on your labels, we would advise double checking your label template and excluding any label fields you feel are not needed. If you run into any issues with this or are unsure on how to proceed, please do feel free to reach out to our Retail support team via https://shopify.link/vRn so we can take a loog for you. Thanks so much!
- Natasha, Shopify Support
l'app improvvisamente non riesce più a creare i codici barre e continuamente indica che mancano. Ci segnala che manca un codice a barre di 1 prodotto, proviamo a crearlo, indica che è stato creato ma poi non lo visualizza nella stampa. Come può essere risolto questo problema?
Ciao! Grazie mille per aver condiviso le informazioni sul problema che stai riscontrando! Varrebbe sicuramente la pena contattare il nostro team di supporto Retail per verificare se possiamo individuare la causa principale dei problemi operativi che descrivi ed evitare che si ripetano. Non esitare a contattarci tramite https://shopify.link/vRnL e potremo indagare ulteriormente per te. Grazie mille!
- Natasha, Supporto Shopify
Obviously I'm grateful to have this, it's indispensable for a brick-and-mortar with 2000 products. But it has a lot of unfortunate quirks that can be inconvenient in that environment. It won't populate fields if they contain certain combinations of punctuation marks. It won't render barcodes if that field has certain placements of space characters in it. Now and then it hangs or crashes when generating new barcodes for labels, and you have to start your print workflow all over again. Conversely, if it suddenly loses all functionality, it still indicates it's working. And you can go mad trying to work around those outages, but you just have to wait for the server to go back up.
Hi there! Thank you so much for sharing information about the issues you have been facing! It would be expected that the app might not recognise some special characters as valid, however, it would definitely be worth reaching out to our Retail support team so we can confirm expected behaviour, and see if we can establish the root cause of the operational issues you describe and prevent this from happening again. Please do feel free to reach out via https://shopify.link/vRnL and we can take investigate further for you. Thanks so much!
- Natasha, Shopify Support
great app it was working very nicely from past 4 months, all of asudden yesterday there is no back button to go back after we printed labels on print preview page. tried everything , but still not working, please help
Hi there! Thank you so much for letting us know that there has been a change. It would definitely be worth reaching out to our Retail support team so we can see if we can confirm if this is expected behaviour and what the new workflow is to exit the print preview page, or if this is something that can be prompted to show again. Please do feel free to reach out via https://shopify.link/vRnL and we can take investigate further for you. Thanks so much!
- Natasha, Shopify Support
