Rezensionen (546)

Gesamtbewertung
2,2
Anzahl pro Bewertungsstufe
  • 14 % der Bewertungen sind 5 Sterne
  • 11 % der Bewertungen sind 4 Sterne
  • 13 % der Bewertungen sind 3 Sterne
  • 15 % der Bewertungen sind 2 Sterne
  • 47 % der Bewertungen sind 1 Sterne
6. Mai 2021

The jewelry tags are very frustrating. They don't give show the sku or the barcode. This makes tagging labor intensive. Also the Dymo labels used constantly get clogged in the dymo printer.

Swoon
Vereinigte Staaten
10 monate mit der App
Shopify hat geantwortet 19. Mai 2021

Hi, there! Thanks for reaching out and for providing your feedback. Customization options are limited for smaller sized labels at this time but I'll pass your feedback along to our team internally! -Oliver

21. Juni 2020

Only suport for Avery and Dymo labels. Couldn't get it to print on my Brother labelprinter. No possibility to add custom label sizes . Fix those and you have a great app.

kaboomlaser
Niederlande
10 monate mit der App
Shopify hat geantwortet 3. Juli 2020

Thank you for providing your feedback to us here. At this time the app is only compatible with supported label printers, although I can appreciate that being able to use it with other brands and models would be a benefit to you. I'll be sure to submit this feedback to our development team on your behalf. -Victor, Shopify Support

Bearbeitet am 3. Juni 2023

For the most part this app works well enough for our environment. However, today, when we go to print the barcode label, it will not load the image on the print preview page so we can actually print. We have tried it on 2 different laptops running Windows 11 and on our iPad and none will finish loading the print preview page. We cannot print labels at all, though I can print as many test prints as I want. Was there an update to this app?

Thank you for your response Victoria.

I have an open ticket , 38855387,and no resolution from Shopify after spending more than an hour on chat with a team member. And there has been NO response from Shopify since Wednesday, May 31.

Through my own repeated troubleshooting and persistence, Friday I was able to get labels to print. With no help from Shopify.

I think Shopify needs to quit reducing staff and actually train the people working for them to know the product they are supporting. Whenever I have contacted Shopify for support, they direct me to help files that I have already read or they contact some other team for resolution. This leads to lengthy waits for the customer. As a former IT Application Support Analyst, this would have been unacceptable to my employer. As a customer of Shopify, I find this unacceptable.

River Art Gallery
Vereinigte Staaten
9 monate mit der App
Shopify hat geantwortet 3. Juni 2023

Hi, there. Thanks for taking the time to share your experience. I understand you're facing difficulties on your end and are unable to print labels at all. To further investigate and troubleshoot this, I recommend creating a support request via the Shopify Help Center so our team can take a look: https://bit.ly/2AWw5VA. - Victoria, Shopify Support.

2. Mai 2019

This app keeps stuffing up on me, half the time it won't even print and ends up just sitting there in the printer app?? Also feels like so many more steps to actually print barcodes compared to the old app. Not user friendly

BK8 Outfitters
Australien
9 monate mit der App
Shopify hat geantwortet 28. Mai 2019

Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! -Lauren, Shopify Support

25. Mai 2019

We do not like the new app. The printer and label default changes each time the app is open. The old application was far better.

Santa Fe Clay
Vereinigte Staaten
9 monate mit der App
Shopify hat geantwortet 27. Mai 2019

Thank you for sharing your feedback with us! Our team works hard to improve the Retail Barcode Labels app functionality so we’d like to look into this further for you. I’ve reached out to you via email, hope to hear from you soon! -Lauren, Shopify Support

Bearbeitet am 11. Januar 2023

This app is free and yet somehow still I'm disappointed. It is restricted to a limited range of labels from 3 specific brands of labels with specific brands/models of printers. (conveniently printers you can buy from the Shopify store.) You'd think this thing would be highly optimized for said printers, but I've had so many issues. For example, just today I had the labels just randomly start printing sideways. Like, between print-jobs using the same template, minutes apart. Shopify has a bad habit of creating apps and then never supporting or improving them, and sadly this is one of them.

Update: 01/11/2023.
No noticeable updates, but through some tinkering, I've been able to get it to work and it does print labels, so I'm upgrading it from 1 to 2 stars. However, another noticeable issue is the clunkiness in regards to bulk controls. You can't, for example, filter your search to a product category and select all, and you can't copy past a quantity down a row like you can if you were bulk editing something in Shopify. This is being mentioned because I recently needed to print one of each label, for the purpose of sticking on bins (a pretty fair use-case) and that involved me individually searching each item and then individually setting the quantity to 1. Very very very tedious, and if you have a warehouse full of SKU's, you're in for a bad time.

I appreciate Imogen's response, and I genuinely hope to see this app improve, but it really does feel like it's being neglected.

Sanshee
Vereinigte Staaten
8 monate mit der App
Shopify hat geantwortet 15. September 2022

Hi there, Sanshee. Thanks for taking the time to leave your review. We're sorry to hear that Retail Barcodes hasn't been performing to the standard that you expect from us. We take feedback such as this very seriously, as it helps us improve our product offerings into something folks can enjoy using. Our Product Team is aware of requests for further supported label types and printers, and I'll make sure they see your review here for further proof of the value such features would bring. If you do encounter issues such as the labels changing orientation in the future, please reach out to our Live Team (https://bit.ly/2AWw5VA) so they can document the issue, and assist with troubleshooting. -Imogen, Shopify Support

25. November 2021

No email back from support, barcodes are invalid. It would be a great app if the barcodes worked for google shop.

Phonesreborn
Vereinigte Staaten
8 monate mit der App
Shopify hat geantwortet 30. November 2021

Thank you for writing your review and I'm sorry to hear that you did not receive a response back from our support team. If you're still experiencing issues with the barcodes, please reach out to our team again who can also be contacted via callback and live chat: https://bit.ly/2AWw5VA. -Victor, Shopify Support

28. August 2023

Needs the ability to template a label so we can chose position and SIZE of the elements. For instance, the price is too small to read and we cannot move items to a 3rd row to make them larger.

Also, no way to specify a starting label (position) for sheet labels, so we end up wit a lot of wasted labels sine sheets can basically be used only twice.

Pelease address these issues.

Cats Like Us
Vereinigte Staaten
6 monate mit der App
Shopify hat geantwortet 31. August 2023

Hi there! Thanks for sharing your feedback. In terms of creating a barcode template label, you can do so by following the steps here: https://shopify.link/rkZn. As for assigning a starting position for your labels, I'll be sure to share this feedback with our developers for consideration. -Mac, Shopify Support

8. Januar 2021

This app is really frustrating. It doesnt create barcodes consistently. It logs out of shopify & is just a frustration.

Rock Paper Scissors
Vereinigte Staaten
7 monate mit der App
Shopify hat geantwortet 11. Januar 2021

Thank you for taking the time to provide your feedback here; I'm sorry to hear you're having trouble with the app. I'd like to help you troubleshoot these issues, so I'll follow up with you via email shortly to take a look together. Cheers! - Brie, Shopify Support

Bearbeitet am 1. Oktober 2020

Fine at first but now won't work. Won't create new templates. And the printer paper size drop down doesn't have the compatible size printer paper.

AdventureUs
Vereinigte Staaten
7 monate mit der App
Shopify hat geantwortet 5. Oktober 2020

I'm sorry to hear that you've experienced this issue with the Retail Barcode Labels app but thank you for notifying us of the issues you're having here. I'd like to take a closer look into this to see if we can troubleshoot this issue together, so I will be sending an email to you shortly to discuss this with you further if you're still looking for help. Please get back to me there if that is the case. -Oliver, Shopify Support