Note globale
2,3
Nombre d’avis par note
  • 14 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 13 % des avis sont des avis à 3 étoiles
  • 15 % des avis sont des avis à 2 étoiles
  • 47 % des avis sont des avis à 1 étoiles
17 août 2022

For a long time all went fine with our barcodes. now suddenly it makes duplicates of barcodes for diffrent products, even the products have diffrent SKUs!! even we have only about 4000 diffrent variants-barcodes.... It is a huge mess for us, as we are traped in this App. All our products are in store POS an are labeld with barcode labels!! i hope to get an answer from the developers to help me solve this problem! Please contact us! It's a worst case scenario!

ONIX Boutique Bern
Suisse
Plus de 2 ans d’utilisation de l’application
Shopify a répondu 7 septembre 2022

Thank you for writing your review and letting us know that you've had this issue, and I can appreciate the frustration in having to deal with the problem of duplicate barcodes for your products being assigned to incorrect variants.

If you believe the app is not behaving as it should, I'd recommend contacting our support team directly so we can authenticate you on your store and troubleshoot this issue further: https://bit.ly/2AWw5VA.

Modifié le 14 mai 2019

Would love compatibility with Numerous other Labels... pretty frustrating to only be able to chose from such a limited amount of options.
There should also be an option where Barcodes are created automatically.
Having to Manually Create Barcodes every time a new product is added is extremely frustrating and counteractive towards efficiency and productivity.

Nevertheless it is understood that Shopify is an Online Sales platform and not POS, but the option to have Barcodes and a tagging system is defiently in the right direction.
It should just be way more user friendly, offer plenty more options as far as Barcode templates, and the processing flow of getting the barcodes to print should be a whole lot more simpler than it is right now.

Just an Honest review from someone who's been on SHopify for quiet a while now. Thanks.

Chance Vintage
États-Unis
Environ 2 ans d’utilisation de l’application
Shopify a répondu 16 mai 2019

Thank you for sharing your experience with us, we value your honest feedback and appreciate you taking the time to share it with us here so that we can continue to improve. I’ve followed up with you via email so that we can discuss this further and I can share your feedback to our development team. Hope to hear from you soon! - Jason, Shopify Support

15 avril 2019

I like the barcode app as a whole but I hate how the Retail Barcode system doesn't print sizes anymore. It makes it 10x harder to tag inventory now instead of it being a simple easy process.

B's Uptown Boutique
États-Unis
Environ 2 ans d’utilisation de l’application
Shopify a répondu 3 juin 2019

Thanks for sharing your feedback. The sizes are variants and this can be added to your created label template. You can see a help guide on how to add it here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template

We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance anytime. I’ve sent an email to you and so we can get this app working properly for you. Hope to hear from you soon!

- Alex, Shopify Support

2 juin 2020

Everything seems to work find except there is no price appeared on the label even though I select the price section. Therefore, we could use this app.

Earth Mart
Thaïlande
Presque 2 ans d’utilisation de l’application
Shopify a répondu 9 juin 2020

Thank you for sharing your experience and letting us know that the price isn't appearing, despite selecting this field to be included on your labels. This can sometimes happen for businesses who are using a language, or currency, that isn't currently available on Shopify (https://bit.ly/3hdaSaI). However, this can also happen when product titles are too long, and the label doesn't have enough space to include the pricing.

I'd like to help determine which of these factors are causing the price to not display on your labels, so I'm going to send you an email shortly. I look forward to discussing this with you soon! - Rae, Shopify Support

Modifié le 30 août 2019

The app works well but I wish there was a feature to add additional size barcodes. I have a small label that I need to use on some products and this app will not allow me to do that.

Grace & Grits
États-Unis
Presque 2 ans d’utilisation de l’application
Shopify a répondu 23 septembre 2019

Thank you for sharing this feedback! In addition to the listed supported label types, we have some extra options at the bottom under "Other Labels". This page from our help docs has some more details! (http://bit.ly/2l0ypDA)

Does the smaller label you're using fit one of these sizes? I will follow up with you via email shortly, in case you needed any further assistance on this. -Lizzy, Shopify Support

31 octobre 2020

So you get barcodes, but sadly, they don't work for Google or Amazon...so only for shopify. Wish it was different.

Love on Haight
États-Unis
Presque 2 ans d’utilisation de l’application
Shopify a répondu 4 novembre 2020

Thank you for this feedback. Retail Barcode Labels creates 8-digit product barcodes that can be scanned and used in retail locations. Whereas the UPC codes required by Google and Amazon operate slightly differently. To learn more about how these codes are used on Google, please check out this document: https://bit.ly/3oVwf4c. Equally, this Amazon resource: https://amzn.to/3621odn is helpful, too.

I also recommend looking over this document (https://bit.ly/3mNmSl9) for more details on adding UPC codes to products in Google Shopping, as well as this document (https://bit.ly/364nCLM) that refers to this same process on Amazon.

I'll follow up with you via email so we can discuss this further! - Rae

7 mars 2019

I've had two issues with using this app since loading it to Shopify. One, there doesn't seem to be a way to filter and select just the items that haven't already had barcodes created. And two, if you use a standard printer with sticker tags on sheets- there is no way to select where on the sheet you want to start printing from. These two issues make it much harder to efficiently use the app.

HOMEBASE610
États-Unis
Plus d'un an d’utilisation de l’application
Shopify a répondu 23 avril 2019

Thank you for this feedback! You can filter your products by items that do not currently have barcodes created. The steps to do so are listed here: http://bit.ly/2GDcv19.

As for your second point, this is a limitation of the app and I have provided this feedback on to our developers. We are constantly striving to better our tools and we appreciate you taking the time to provide us with this feedback.

I’ve reached out to you via email to provide any further support and receive any further feedback you may have, I hope to hear from you soon. -Bo, Shopify Support

Modifié le 22 janvier 2020

You have to "create" the barcode at least 2-3 times before a barcode is actually populated. It wastes a lot of time.

Common Coast
États-Unis
Plus d'un an d’utilisation de l’application
Shopify a répondu 8 février 2020

Thank you for sharing this feedback with us!

The expected workflow is that you'll only need to create the barcode once and then can print it anytime you need new labels. I'd like to review the steps that are causing you to have to repeat your actions to help streamline your workflow.

I’ve followed up with you via email so that we can continue to chat about what you're seeing! -Lizzy, Shopify Support

24 avril 2021

Borderline useless. It doesn't have my Dymo label size and doesn't let me use metafields or even a range of Shopify fields. Like many Shopify features it seems to have been designed without much user experience input.

Quarantunes
Canada
Plus d'un an d’utilisation de l’application
Shopify a répondu 30 avril 2021

Hi, there! Thank you for leaving your feedback. Supported label sizes can be found here: https://bit.ly/3e6Olgg. I'd be happy to pass this feedback along to our development team in hopes that we may be able to add further customization down the road. -Oliver, Shopify Support

6 mars 2021

Barcodes print on label with half the number and +11 have emailed shopify to help fix it and not luck. I think it woul dbe good if glitch can be fixed.

SUP2
Nouvelle-Zélande
Plus d'un an d’utilisation de l’application
Shopify a répondu 8 mars 2021

Thank you for writing your review. I am sorry to hear that you've had this issue and not received the help you needed, as this is something that should not be happening with the app.

I would recommend trying to contact our support team again, either via a callback or by live chat, so that you can be authenticated on the store and this issue can be investigated in more detail. A member of our team should be able to take a look at the app to try and determine what is causing this problem. You can reach out to them at: https://bit.ly/2AWw5VA. -Victor, Shopify Support