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I have a Zebra printer that I bought from Shopify and use the jewelry tag that looks like a barbell. This ap would work fine if you would just put an extra line for Title of product. Now the tag only shows price and barcode. This makes labeling the product and finding an item very, very time consuming. I have been using this same Zebra jewelry tag for 20 years with Quick Books point of sale and it printed Title, price, barcode and even 2 short variants. So why can't you take the time to make that title option available? Yes the font would be a bit smaller but still easy to read. This size tag is so perfect for all of our products and I don't even sell jewelry. Please, make our jobs easier. Thank you.
Thank you for writing your review and for providing us with your feedback on how the Retail Barcode Labels app can be improved. We appreciate your suggestions and I will be sure to submit them to our development team. -Victor, Shopify Support
Shopify is on the right track but the app is still very limiting. I do like that they are trying! One thing that would be a game changer is if the barcode app would allow us to print labels from the transfer or import windows. Way too hard to go and find the labels you need to print each time inventory is received. If Shopify would use the POS portion of the inventory as a true 'source of truth' then the philosophy would be much more effective!!
Thank you for sharing this feedback! We’re always looking to improve apps with this kind of information, and we are working to improve the way our apps work with stores and what they can offer merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and if there are any other recommendations you would like to make, you can reply to that email. I would like to help you voice your concerns and forward them to our developers. Thanks!
Niall, Shopify Support
We are new to shopify and trying to use the retail label app slows down our process but is the only no charge app available. On 50% of the product entry we have to keep re instructing the system to create barcodes and then print the label. Not one day of product entry has gone by without the system failing and us having to repeat steps over and over again on the same product.
Thank you for providing your feedback to us here and I'm sorry to hear that you've had consistent issues with the Retail Barcode Labels app. I'd like to learn more about this problem to see if I can help at all, so I will be sending an email to you shortly to touch base with you and find out more about what issues you've experienced. Please look out for my email and get back to me there if you're still requiring assistance. -Victor, Shopify Support
The app is not bad but there's a big bug, this app defaults to using the wrong side of my Dymo printer, I try to change but print always upright on horizontal labels! Please help me because I need to print a lot of labels asap
Thanks
Hey there,
I am sorry to hear that you are experiencing this issue. I have gone ahead and emailed you directly so that I can help you with it. We appreciate you taking this time to reach out and provide us with this feedback as we are constantly working on making our apps better and every contribution helps.
-Bo
Shopify Support
I think it is a convenience app for a barcode. The only and most problematic thing is that the app does not support my language and my currency. Quite a disappointing since Shopify itself did a great job with translating the language.
I'm glad to hear that you're finding the app convenient, and thank you for sharing that feedback with us here. I can certainly see why being able to use the app in your own language would be helpful, so I will go ahead and pass your feedback onto our development team for their consideration. -Oliver, Shopify Support
I really want to love this app, but unfortunately I don't. The most ANNOYING thing is that it only creates barcodes while the product profiles have a place for SKUs and Barcodes (leaving the SKU empty). This is a problem for people using the POS system & the Online Platform. Once the barcode is assigned, it's useless for your POS system because it will only read the SKU number (which is left empty on each product profile). In order to rectify it, you'll have to manually copy the barcode field to the SKU field for your POS to recognize it. MANUALLY INPUT EACH PRODUCT AND VARIANT. I have hundreds.... NOT HAPPY AT ALL. There are other minor issues like the lack of label sizes and such but I'd actually tolerate that if the barcode field could automatically fill in the SKU field or better yet, the POS system could read the BARCODE field.
Thank you for your review. The Shopify POS currently does read barcodes off of the product's barcode field, and not from the SKU field. The SKU field plays no part in the scanning of products in this case.
It sounds like you may be having an issue with the barcode printouts, the format options, or how they're being scanned. This could also be related to a temporary issue we experienced wherein some products weren't scanning on the All-New POS (this has now been resolved). I'd like to follow up with you for more information and to make sure this has been resolved for you. If it hasn't, we can troubleshoot together there. Speak soon! - Brie, Shopify Support
Why there is no option to choose other lables than suggested. Same on the printers. It's hard to find those formats or products in Switzerland/Europe. This is very annoying.
Hi there. Thank you for taking the time to leave this review and share your feedback. Shopify Shipping is available for orders shipped from fulfillment locations based in the United States, Canada, and Australia. If you are located in Switzerland/Europe, this may be the reason you are having issues.
However, I would suggest reaching out through our Help Center here: https://bit.ly/2AWw5VA to chat with one of our live support advisors to provide some more context into the issue you are having, we are always happy to take a closer look. Thanks again! -Marty, Shopify Support.
We are using this app but the ability to move items on the labels are so limited and hard to create what we want our labels to look like and get the info we want on them.
Hi There. Thank you so much for taking the time to leave this review and feedback. We can certainly see the benefit in potentially adding more customization options when creating labels. I would be happy to submit your feedback up to our developers for future consideration. Thanks again! -Marty, Shopify Support.
Why this app doesn't work when you create a purchase order in shopify is BEYOND me. Having inventory accuracy is super important and if we could just print right from the purchase order window we could ensure items were getting the correct labels. As it is now we have to print tags from the product page and then receive the items on a PO - it's a second step that should be easy to remedy.
I really appreciate you taking the time to write this review, and I want to confirm that your feedback has been shared with our developers. We're always looking for ways to improve the app so that it makes sense and works efficiently for your business, so this feedback is tremendously valuable. Thank you! -Sophia, Shopify Support
Despite everything else working perfectly, the price of the product does not display in any format on the barcode labels. Could you please help me.
Hi, there! Thank you for leaving a review. The application only supports currencies for Shopify-supported languages (https://shopify.link/xjaB). If you are using a supported currency but the price still isn't appearing on the label, I recommend contacting our live support team (https://bit.ly/2AWw5VA) so we can look into this further. Thanks again! - Greta, Shopify Support