리뷰 (559)

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2020년 2월 4일에 편집됨

Update 2/4/2020-As if this wasn't a piece of crap app already, there is an additional click to get the labels to print as of today. Come on guys. Let's make improvements instead of making it worse.

If I could give this app 0 stars, I would. I put off installing this as long as possible based on the terrible review in hopes that something would be done to fix it or a decision made to continue the old app. Now assigning and printing barcodes have doubled or more in the amount of time it takes when adding new products. Apps are supposed to help us work smarter, not harder, so someone needs to get on their game and fix this ASAP!

Stitch Morgantown
미국
앱 사용 기간 11개월
답글 Shopify개 2019년 6월 7일

Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize that the new app has caused you frustration but wanted to see if there was anything I can assist with. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon!

- Alex, Shopify Support

2019년 6월 1일에 편집됨

The app changed about 3 months ago. It is not consistent and often does not scan with the hardware.

Lavender & Lace Boutique
미국
앱 사용 기간 11개월
답글 Shopify개 2019년 6월 3일

Thanks for sharing your feedback. We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I’ve sent an email to you, hope to connect soon!

- Alex, Shopify Support

2019년 10월 31일

I used to be able to add a product and create a barcode label right from the product added and print. Now I have to jump through hoops going back and forth creating it up to 3 times before I finally can print

SPREE Boutique
미국
앱 사용 기간 11개월
답글 Shopify개 2019년 11월 7일

Thanks for reaching out with this feedback. To print a barcode label directly from a product page, just click 'More actions' at the top of the page and select 'Print barcode labels'. This will open up the Retail Barcode Labels app in your Shopify admin so that the label template and the number of labels required can be printed. Labels can also be printed from the product list view by following these steps: http://bit.ly/2GC5bSM.

I'll reach out to you via email so that we can discuss this process in more detail. Speak soon! - Rae, Shopify Support

2018년 12월 5일

This app is almost perfect...

It's only flaw is the character limit assigned to the first line of the label. If you are over the character limit, it cuts off your title and adds in "..." at the end, instead of shrinking the title size to fit to the barcode like EVERY other app out there. Simply not usable until that is changed.

Tee for the Soul
미국
앱 사용 기간 10개월
2019년 1월 1일

Disappointed with app no adjust-ability, cuts off titles without shrinking, lacking on title adjustments.

Florida Jean Company
미국
앱 사용 기간 10개월
2021년 1월 28일에 편집됨

This app is terrible! The product has a handful of bugs that need to be fixed. (1) you should be able to bulk generate and print labels directly from a purchase order. (2) yes, you can bulk print labels, but there is a bug in the algorithm. Once you select one item, it completely forgets you've selected it and the entire list of items you selected to print tags goes away and it only prints the most recently selected item. SOMEONE PLEASE FIX THIS BUG!!!!!!!!!

JoeyRae
미국
앱 사용 기간 9개월
답글 Shopify개 2020년 8월 23일

Thank you for sharing this feedback. I understand the frustration you've encountered while trying to use the Retail Barcode Labels app, and I'd like to discuss this setup further to help determine why the barcodes aren't working. I'll send you an email shortly so that we can investigate this in more detail. Talk soon! - Rae, Shopify Support

2019년 2월 19일에 편집됨

We use the bar code system on a daily basis to price product and get it on the shelves. We use the Dymo 30332 1" X 1" label and can't find it as an option in the list of labels. This also takes to many steps to print them out after you put in how many of each label you want. There are an additional 3 or more steps just to print 1 label. This is not cost effective when you are paying employees and it takes 5 minute to generate 1 label. PLEASE PLEASE PLEASE FIX THIS ISSUE BEFORE YOU TAKE THE OTHER APP DOWN!

I DID AFTER SEVERAL HOURS OF WORKING ON THIS FIND A WORK AROUND FOR THE 1 x 1 LABELS. I CHOSE LABEL SIZE 30335 AND IT WILL PRINT CORRECTLY AND STAY IN ALIGNMENT IF PRINTING MULTIPLE BAR CODES.

STILL NOT HAPPY WITH ALL THE STEPS THIS PROGRAM TAKES TO PRINT. NOW TO TRAIN ALL MY EMPLOYEES TO USE THIS PROGRAM AND WHICH LABELS TO USE. :(

BuyMT.com
미국
앱 사용 기간 9개월
답글 Shopify개 2019년 6월 17일

Thanks for sharing your feedback! Anytime you're struggling with a Shopify app you can reach out to us at Support for assistance. We work hard to improve our app functionality, so I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support

2023년 5월 6일

when I first started using this app over 6 months ago it was great.
However, the barcode I had printed no longer are seen by my pos, So I had to replace the previous barcodes. also, the template options have changed and I can no longer put things below the barcode or put the items that I need on the label.

Wild Pine and Company
미국
앱 사용 기간 9개월
답글 Shopify개 2023년 5월 9일

Thank you for taking the time to leave a review! I'm sorry to hear that you've had some issues using the Retail Barcode Labels app. I really encourage you to connect with our Live Support so we can take a closer look into these issues you are experiencing: https://bit.ly/2AWw5VA. -Emily, Shopify Support

2019년 2월 3일

The updated version of this requires so many steps. Unable to print easily one barcode if required. Already looking for something simpler. Required change of hardware as well

The Commons Studio and Exchange
오스트레일리아
앱 사용 기간 8개월
답글 Shopify개 2019년 6월 16일

Thank you for sharing this feedback! We’re always looking to improve apps with this kind of information, and we are working to improve the way our apps work with stores and what they can offer merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and if there are any other recommendations you would like to make, you can reply to that email. I would like to help you voice your concerns and forward them to our developers. Thanks!
-Bo, Shopify Support

2021년 12월 24일

DESTROYED MY BUSINESS ON CHRISTMAS EVE! After 9 months of uneventful use this grinchy piece of software decided to overwrite every single barcode on all 35,000 items at my stores. We don't know how. Shopify support doesn't know how. No one can do anything. The staff at our multiple locations have had to manually search for every item in the POS, forcing customers into long checkout lines. Even with uploading backup data, we are going to have to burn payroll to rescan at least 2,000 items. This app has turned this jolly fella into a full on scrooge. Humbug I say, Humbug!

The Nerd Mall
미국
앱 사용 기간 8개월
답글 Shopify개 2022년 1월 5일

Hey, there. Sorry to hear about the issues caused by the overwrite. While we don't have any additional information how that could have happened, this may be something that our Technical team can look into. Please get in touch with our Support team again by visiting the Shopify Help Center (https://bit.ly/3cJkx8V) and make a request to have this issue escalated.

With a large product catalog, we do recommend making a backup in the event this happens again. There are a couple of options you can consider for doing this, such as by exporting a copy of your products to a CSV file (https://bit.ly/3wCodAB) or using a third-party app, like Rewind Backups (https://bit.ly/3vBrb7f).

Thanks again for taking the time and bringing this to our attention. -Elias, Shopify Support