리뷰 (558)

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2023년 10월 5일

The app continues to duplicate barcodes and the only way to fix is to delete all barcodes and add them again new. This is days and days of work when you enter them into a third party POS program as the shopify POS is far toooooooo expensive

Soo Good Soapery
오스트레일리아
앱 사용 기간 4개월
답글 Shopify개 2023년 10월 10일

Hey, there! Thanks for taking the time to leave a review. Because the Retail Barcode Labels app assigns barcodes to your products based on the last 8 digits of your product variant IDs, barcodes can be duplicated if variants have the same last 8 digits.

At this time, the only workaround is to manually enter a different barcode, which I understand you are currently doing. The other solution is to consider using a third-party app. I appreciate that this is not ideal, so I'll make sure to pass on your feedback to our development team. -Summer, Shopify Support

2020년 2월 8일

Hate it!!! PLEASE take away the extra step of PRINT LABEL SHEET. It's annoying to have to click more than we used to, and it's becoming time consuming especially for busy business like mine where we need to print barcodes every hours.

sloomooinstitute
미국
앱 사용 기간 4개월
답글 Shopify개 2020년 3월 2일

Thank you very much for your feedback here!

The recents updates to the Retail Barcodes app were mostly visual and intended to improve workflow. I would like to chat with you in more detail so that we can investigate how this change might have impacted your business and work on improvements.

We’re always working to improve the way our apps work, so I’ve followed up with you via email to discuss and share your feedback with our development team. -Lizzy, Shopify Support

2019년 4월 12일

Our old app worked fabulous but we can't get this app to work with anything and nothing the tech team has offered has worked at all. We just went and tried to use different labels that are on the list and they still don't print correctly. We haven't been able to print a single label for over a month and the whole process has been a disaster. We are close to switching everything to a different system to help correct the issue.

The Lollipop Tree Boutique
미국
앱 사용 기간 4개월
답글 Shopify개 2019년 6월 4일

Hey there,
Thank you for this feedback. I have gone ahead and reached out to you via email to offer additional support as I would love to get more context from you so that we can work together to get this app working for you. I am sorry that your experience has been less than ideal and I look forward to working with you. -Bo, Shopify Support

2019년 4월 16일에 편집됨

THIS APP IS A PAIN IT DOES NOT WORK IN SAFARI, YOU HAVE TO REMEMBER THE NAME OF ALL THE NEW PRODUCTS TO YOU ENTER. BECAUSE IT DOES NOT PULL ALL NEW PRODUCTS LIKE OLD STYLE DID. STOP TRYING TO IMPROVE THINGS ARE WORKING JUST FINE.

The Edit Boutique
미국
앱 사용 기간 4개월
답글 Shopify개 2019년 6월 3일

Thanks for sharing your feedback. If the app doesn't work on Safari, you can try opening it in Chrome which should work. Thank you for letting us know, I will be sending your feedback to our development team and hopefully we can get it working smoothly on Safari soon!

We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I'd like to learn more about the issue with printing new barcode labels so we can improve the usability of the app in the near future. I’ve sent an email to you, hope to connect soon!

- Alex, Shopify Support

2019년 5월 9일

This app is a major downgrade from the previous barcode app and needs major improvements that should have been evaluated before the new app was released. HUGE disappointment!

Ooh La Lucy
미국
앱 사용 기간 4개월
답글 Shopify개 2019년 5월 24일

Thanks for taking the time to share your feedback. I’ve followed up with you via email in case you needed any further assistance. -Lauren, Shopify Support

2019년 4월 11일

Started out bad, got a little better, now it's worse than it started out. I was hoping it would be great, but now its not even working on Safari.

Shop Southern Roots TX
미국
앱 사용 기간 4개월
답글 Shopify개 2019년 6월 4일

Thanks for sharing this feedback with us! Although the app should work on any up-to-date browser that we support, Shopify recommends using Chrome with the Retail Barcode Labels app for a more consistent experience. That said, we're always looking for ways to improve our apps, and I’ve reached out to you via email so we can log this feedback with our developers. I hope to hear from you soon! - Lauren, Shopify Support

2019년 3월 23일

This is an exercise in frustration. Too many adjustments to be an efficient use of time. The previous barcode printer was far superior in its' ease of use. Please make some user friendly changes!! Soon!!!

Willow Creek Quilts Inc
캐나다
앱 사용 기간 4개월
답글 Shopify개 2019년 5월 1일

Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've also reached out to you via email to discuss your experience. I hope to hear back from you! - Jason, Shopify Support

2019년 3월 21일

The old app was wayyyyy more efficient! There is no need for so many steps. This one is CRAP! I wish I could give it zero stars.

Imagine Boutique
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 4월 26일

Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've also reached out to you via email to discuss your experience. I hope to hear back from you! - Jason, Shopify Support

2019년 4월 2일에 편집됨

The bar code app used to assign barcodes to products that didn't have them. Now, you have to have it create a barcode specifically by the product and it takes so much longer. I hate the new app - not user friendly - or time saving.

Magnolia Hill
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 6월 5일

Thanks for taking the time to offer this feedback! I apologize you had a less than positive experience with the app. For a step by step help guide on how to create barcodes for all products that do not have any assigned here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-barcodes-for-all-of-your-products

When transitioning to a new app, I totally understand the frustration with learning how to use the new functions. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email as well. I hope to hear from you soon!

- Alex, Shopify Support

2019년 3월 31일

This app has just made my otherwise very good experience with Shopify...a very bad one! Way more time consuming and frustrating for labelling.....any plans to bring the other app back?? please

The Record Shoppe
캐나다
앱 사용 기간 3개월
답글 Shopify개 2019년 6월 5일

Thank you for providing us with feedback on the Retail Barcode Labels! Having to change to a new app can be frustrating as you need to learn new workflows but Shopify Support is around to assist if you ever run into issues. I have sent along an email to offer you assistance using the app and to give you the opportunity to provide feedback so we can improve the app. Hope to hear from you soon!

- Alex, Shopify Support