리뷰 (558)

전체 평점
2.2
평점 수준당 개수
  • 평점의 13%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 14%가 별 3개입니다
  • 평점의 15%가 별 2개입니다
  • 평점의 47%가 별 1개입니다
2019년 4월 2일

The first time I used it, it was fine - now it cuts the top row (product name) off the label. Only prints price and barcode! Please fix this!

Blush on Central
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 6월 5일

Thanks for taking the time to offer this feedback! I apologize the frustration caused when using the app. When transitioning to a new app, there often can be a bit of a learning curve but Shopify Support will be available to help you in the future!

The issue with the product name cutting off, it has been reported that the Safari browser can sometimes do this. You can try using the Chrome browser in the future and see if this fixes the issue.

For variants to show up on the label, it needs to be included in your label template. We have a help guide that explains the template creation but more specifically step #5 in the help guide here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template

The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email as well. I hope to hear from you soon!

- Alex, Shopify Support

2019년 4월 1일

Not sure why they changed the previous barcode printer but this new one is awful. It is such a pain and a huge step backwards for anyone running a brick and mortar store.

Vandalia Glassworks
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 6월 5일

Thank you for providing us with feedback on the Retail Barcode Labels! Having to change to a new app can be frustrating as you need to learn new workflows but Shopify Support is around to assist if you ever run into issues. I have sent along an email to offer you assistance using the app. Hope to hear from you soon!

- Alex, Shopify Support

2019년 3월 30일에 편집됨

The new app is absolutely horrible. It is so much more time consuming and not user friendly at all.

TCL West Boutique LLC
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 6월 5일

Hey there, thanks for sharing this feedback! Shopify works hard to ensure our apps meet the needs of our merchants, and a good user experience is important to us. I've reached out to you to get more information about these issues, and to log this feedback with our developers. I hope to hear from you soon! - Lauren, Shopify Support

2019년 4월 6일에 편집됨

This app is a huge pain... the older app was better. For no reason at all, and completely out of my control, this app defaults to using the wrong side of my Dymo printer! It is wasting all kinds of materials, and my time. Shopify needs to get on top of this issue immediately.
****UPDATE***
After getting previous issues sorted. As of Thursday April 4th 2019 this app is completely non functional, again. We can not adjust format/sizing again... for seemingly no reason. It would appear that once again Shopify has rolled out an update without communicating to their customers.
Please get this sorted ASAP! We are losing money!!!

M22
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 6월 14일

Hi M22, thank you for providing us with feedback on Retail Barcode Labels! There are some challenges during the initial setup of the app but we can help with that at Shopify Support. I've sent along an email in case you needed any further assistance on this. - JP, Shopify Support

2019년 3월 29일에 편집됨

I absolutely hate using this app. It's made the most simple and important thing in retail so complicated.

BIA BORO
캐나다
앱 사용 기간 3개월
답글 Shopify개 2019년 6월 5일

Thanks for taking the time to share your feedback! I'm sorry you've had a negative experience with the Retail Barcode Labels app, and I can understand how frustrating this must be. Shopify works hard to improve our app functionality, and I’ve reached out to you via email to look into this further. I hope to hear from you soon! - Lauren, Shopify Support

2019년 6월 10일에 편집됨

If I could rate this a zero I would. This app has cost me so much time and money. It is extremely ineffective. I have tried it on Google Chrome, Safari. I have wasted at least a roll of labels trying to get it to print. Twice I have reached out for assistance to no avail.

Solar Flare Glasswork & Design
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 6월 11일

Thanks for sharing this feedback about the Retail Barcode Labels app! I'm very sorry to hear you've a roadblock with the app, and I'd like to look into this issue further with you. I’ve reached out to you via email so we can troubleshoot this, and I hope to hear from you soon! - Lauren, Shopify Support

2019년 3월 20일

This app does NOT work. When I try to print barcodes the printer screams at me and prints multiple barcodes on one label. Yes, I have the correct label size. The app is what is not working Why is this a replacement? Garbage. Zero stars.

E. Blackhurst
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 4월 26일

Hey, there! Thank you for taking the time to share your feedback with us after your experience with the Retail Barcode Labels app. I've reached out to you by email to see if we can help you resolve this issue and to make sure that your feedback is passed along to our developers. I look forward to hearing back from you! -Jason, Shopify Support

2019년 4월 10일에 편집됨

They limit your review to 100 character so that you cant tell everyone how bad this app really is

Blush Ivey Boutique
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 6월 4일

Thank you for sharing this feedback!

We're sorry to hear that you had a negative experience with the Retail Barcode Labels app, and we'd love to assist to get this working. We encourage merchants to leave reviews with as much context as possible, and we require reviews to be at least 100 characters so that we can get a better understanding of the issue :) I’ve reached out to you via email so we can investigate this issue further. I hope to hear from you soon! - Lauren, Shopify Support

2019년 4월 10일에 편집됨

I would prefer the app that this one replaced. I'm not able to export and save my inventory labels for my stock management. Terrible Customization options for the templates.

Perfect Trading
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 4월 25일

Thank you for sharing your feedback! Currently there is no option to export the label templates to a file on your computer, though the templates you create are saved within the app for you to use for your products at a later time. I’ve followed up with you via email in case you'd like to provide any more feedback on this specific feature you're needing, or if you needed any further assistance. - Freddie, Shopify Support

2019년 3월 25일

THIS IS THE WORST SOFTWARE TO PRINT BARCODES! I HAVEN'T BEEN ABLE TO PUT STOCK OUT FOR 5 DAYS DUE TO THE FACT I CAN NO LONGER PRINT ON MY DYMO PRINTER! BRING BACK THE OLD SYSTEM OR LOSE CUSTOMERS!!

Mi-Life
오스트레일리아
앱 사용 기간 3개월
답글 Shopify개 2019년 5월 1일

Hey, there. We really appreciate this feedback. I understand how this is a pressing issue for you, especially when you continuously have new stock coming in. I have gone ahead and reached out via email to offer some support and gather any further feedback from you. -Bo, Shopify Support