리뷰 (559)
상세 검색
-
평점별
It used to be a lot more friendly. I used to use it to see all of my new items all in a row and now that option is gone. Now we have to click and search for the items way more times, and the barcodes don't get assigned right away so you have to wait so much longer.
Hello Epiphany. Thank you for sharing this feedback with us here. This is a current limitation in the new Barcode Label app, and sorry if it has caused you any inconvenience. Our developers are always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can do for merchants such as you. I’ve also followed up with you via email to log your feedback to our development team and to be a point of contact for you. You can reply there if you have any extra information you'd like to include. Thanks.
Niall, Shopify Support.
I was really excited to use this product until I found it extremely difficult to get the labels printed. Its super easy to get them created BUT you cannot print them easily. Very disappointed!
Hey, there! Thank you for your review - I'm glad to hear that you're finding the labels easy to make. In regards to getting them printed, you can check out the printing instructions and recommended print settings here: https://bit.ly/2OP7kS5. That said, our support team is also happy to help you get this sorted out. Feel free to reach out any time: https://help.shopify.com/en/questions. - Brie, Shopify Support
This app just doesn't work. Tried for 3 days to Print Labels, but no connection at all from app. Do not reccomend
Thank you for sharing this feedback!
I'd be happy to work with you to see what we can do to get the app working for your business! I’ve followed up with you via email so that we can look into your account and offer some steps to help out. -Lizzy, Shopify Support
This is the worst app there is. I don't know why the previous app we used no longer exists. This just complicates the entire process.
Hello Layer Boutique, Firstly, thank you for sharing this feedback. We’re always looking to improve apps with feedback like this, and we are working to improve the way our apps work with stores and what they can offer merchants such as you. I’ve also followed up with you by email and I will log your feedback and recommendations to our development team. Thank you.
Niall, Shopify Support
50% of the times no matter how long you give it barcodes are not created and you have back and do it again. How easy would it be to have it signal you when completed. Please fix this bug.
Thank you for sharing this feedback! I'm sorry to hear you're having a negative experience with this app. We’re always working to improve the way our apps work, and I’ve followed up with you via email so we can investigate this further and to log your feedback for our development team. I hope to hear back from you soon! - Lauren, Shopify Support
STOP ASKING FOR FEEDBACK. Needs improvement. Should be able to search for a product using a contains match, not a starts with match. This slows down the printing process.
Thank you for writing your review and I can see why this change would be a useful one. We report merchant feedback to our development team so they can gauge demand from our merchants and understand better what changes merchants want to see. I will be sure to log your comments with them. If you have any further questions about the app or need help with anything else, please contact our support team at any time. -Victor, Shopify Support
doesn't work, I've adjusted everything to the right size and when you print it still doesn't add up to the margins
Hi, there. Sorry to hear that the label isn't adding up to the margins. If this problem is persisting, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/34fzJ8F) and log into your account to create a support request. -Elias, Shopify Support
4/6/19 - Update. All Shopify support told us to do was clear out the cache and cookies and reload the app. Did that and it's still broken. Hey Shopify! How about one of you try to print a barcode with a price and wording on a 1X1 Dymo label and see how it works for you. So disappointed that you break something and no effort to fix - all you would need to do is go to the last revision that was working.
When is Shopify going to fix this app? Literally not able to put product on the floor right now because of this. Shopify needs to get its POS act together or we will go back to Square as I'm sure many people already have. If you're gonna make a change you need to do much better testing before releasing it to the world.
Thanks for sharing your feedback! This kind of information is vital to help improve apps for merchants like you. We constantly working to improve our app functionality, so I want look into this with you in more depth. I've sent you an email and I will be looking into your 1x1 label issue in more detail. Thanks.
Niall, Shopify Support
Unfortunately we're really not fans of this new barcode printer. The tags come out looking less clean than they used to and the whole system of creating barcodes and printing them adds so many additional steps to take than the last system. It's completely the worst app Ive ever used.
Hey there,
Thank you for this feedback, it is needed so that we can continue to improve. The quality of these blurry labels can be adjusted. Adjust the print quality by selecting Layout > Print Features > Increase DPI to 300 x 600. This will render better quality labels. I have also sent on this information to your email, I look forward to hearing from you. -Bo, Shopify Support
THIS IS THE REPLACEMENT?!?! ITS HORRIBLE!! Please please please please please bring back the original barcode app. There was NOTHING wrong with it!
We really appreciate your feedback for this app. We understand that you are not currently satisfied with this app and so I have reached out to you privately to provide support and give you the opportunity to give any more specific feedback. I look forward to hearing from you. -Bo, Shopify Support