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2019년 4월 11일

The app duplicates barcodes for different products. It is not compatible with Avery labels as advertised. A Dymo 450 is required and still doesn't print right. It could be more user friendly; such as, a more refined search for multiple items to be printed. I deleted the app, but will try again to see if that helps. It would be an awesome app if they could work out the kinks.

Your Bling Boss
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 6월 4일

Hey there,
I am sorry to hear that this has been your currency, I appreciate you taking the time to give us this feedback. Dymo LabelWriter 450 or the Dymo LabelWriter Wireless Printer are the only compatible printers for this app, while Avery labels can be used as per our docs these are the only compatible printers for the app.

I have gone ahead and emailed you regarding the other issues you have mentioned so that we can troubleshoot together and get this app working for you! I look forward to hearing from you. -Bo

2019년 4월 16일

I use this app everyday to create barcode labels and it takes forever for the barcode labels to create. I have to create them about 3-5 times. Also, it's difficult to print multiple items at once, it's very time consuming.

The Blushing Brunette
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 6월 4일

Hello there, firstly, thank you for sharing this feedback. It is feedback like this that guides us in the right direction to make apps better for merchants like you. I’ve also followed up with you via email to log your feedback for our development team. In that reply I've included some screenshot to help.

You should be able to add labels in bulk in the Shopify admin, by going to:

> Apps
> click "Retail Barcode Labels"
> Then "print labels"
> Then select the option that best suits you, all or select a few products
> Then press the purple button "create Barcode labels"

You can also print labels in bulk, by going to:

> Products
> Clicking the white square beside the product name
> Then press "actions" at the top of the page.
> Then print selected labels.

This guide will also help for the hardware side of using the app:

> https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#print-barcodes

Hopefully this helps! But I will also send you on an email to go further in detail with this for you! Thanks.

Niall, Shopify Support.

2019년 3월 22일

Can't create a barcode and print a label for a single product you just created without creating barcodes for all non barcoded products/variants and then searching for the single product you want. Hard if you have multiple products with the same name and image. Annoying and not practical. Please fix this.

Ron George Jewelers
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 4월 30일

Thanks for taking the time to provide this helpful feedback. I've reached out to you via email so that we can troubleshoot this together and I can log your suggestions for our developers. I hope to hear back from you! -Emma, Shopify Support

2021년 6월 14일

This app is garbage. A complete waste of time. If you have thousands of labels to print on smaller items and need to use Avery 5167, it only allows the barcode and the price. What a complete downgrade from my current system. I'm not thrilled about having to pay for a different app when this one should be so much better. Come on Shopify. Look at the reviews. This app needs to be overhauled. Efficient barcoding helps with effiecient inventory management which is part of the foundation of running a successful retail operation.

Wickaninnish Gallery
캐나다
앱 사용 기간 3개월
답글 Shopify개 2021년 6월 30일

I am sorry to hear that you have had such a negative experience using the app, but nonetheless we appreciate you sharing your feedback with us here. I can appreciate why the limitations you have cited are disappointing and why alternative options may be required, and also that barcoding is an important part of efficient inventory management.

Our development team take merchant feedback into consideration when it comes to improving and enhancing the platform, apps included, so I will be sure to pass your comments onto them for their consideration. -Victor, Shopify Support

2019년 4월 2일에 편집됨

Just go back to the old app, this one is terrible. Extremely difficult to use. Please re-instate the old app.

shop218
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 6월 17일

Hello Shop218, firstly, thank you very for sharing this feedback. We’re always looking to improve apps with feedback like this, and we are working to improve the way our apps work with stores and what they can offer merchants such as you. I’ve will be following up to you with an email. I will also log any feedback and recommendations to our development team that you have. Thank you very much.

Niall, Shopify Support

2019년 3월 26일

This is the worst "upgrade" to the previous Barcode Printer app!! Last app you hit "more actions" then typed in the number of labels you wanted. Now, you have to jump through hoops to print out labels! Bring back the old app!!

House of Hazen
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 5월 1일

Hey there, thank you for taking the time to provide us with this feedback. We are constantly working on our apps to improve them so your feedback is greatly appreciated. I have gone ahead and emailed you as I understand that these additional clicks must be a massive pain point for you. I look forward to hearing from you. -Bo, Shopify Support

2019년 4월 11일

We use this app to create barcodes to scan on merchandise. It is very finicky and hard to use. There are extra steps that make the process very tedious just to print a barcode. Lately the barcodes have not been printing correctly at all. It is wasting a lot of labels.

Vintage Redefined
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 6월 4일

Thank you for sharing this feedback. It is very useful for future developments and to help make this as user friendly as possible for merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and see what exactly is effecting your app and hardware.

Please feel free to reply to my email to see what we can do to help for you personally, but just to inform you there are only some printers that are supported and I have listed them here, just incase you are using hardware that we would not support: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer but regardless, I'll see what can be done. Thanks!

Niall, Shopify Support

2019년 9월 26일

I am setting up a new online store and I used this to create all my barcodes. Now when I connect to Google Shopping my items get rejected for incorrect barcode. They are looking for a 13 digit barcode and this only provided 8 digit codes.... unless I am missing something!

Ipanema
미국
앱 사용 기간 3개월
답글 Shopify개 2019년 10월 7일

Thank you for writing your review and for providing your feedback to us. The barcodes you need for the Google Shopping channel are GTINs, which must be sourced by yourself and are a requirement Google themselves ask for in order to run ads on their platform.

The codes created with the Retail Barcode Labels are therefore inappropriate, and are more appropriately used for inventory management and stock-taking purposes. I hope this helps explain the situation but I will be sending you an email shortly to touch base with you incase you have any further questions. -Victor, Shopify Support

2019년 8월 23일

It doesn't match the print formats, I don't know why, I have to convert the PDFs to Words and edit the margins, but it would be a waste of time. I should fix that.

This is using the 3 x30 labels in letter size

Todo Divino
콜롬비아
앱 사용 기간 2개월
답글 Shopify개 2019년 9월 11일

Thank you for sharing this feedback! When you're printing you may be able to correct the settings for the print out by using your system's printing options. This screenshot shows how to access those (https://screenshot.click/11-14-pvyfk-mbpua.jpg).

I’ve followed up with you via email as well in case you needed any further assistance on this. -Lizzy, Shopify Support

2019년 3월 20일

not working at all. Old version is much simple and user friendly. Please bring it back old version

underground fashion
미국
앱 사용 기간 2개월
답글 Shopify개 2019년 4월 26일

Hey, there! We really appreciate you taking the time to give us this feedback. I have gone ahead and emailed you, if you need any support or have any more specific feedback you would like to share with us we would be more than happy to chat, you can respond to the email to get through to me directly. -Bo, Shopify Support