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Hi. we have set normal price & discount price for our products but we cannot set which price we wanted to print on the label. by default it will set & print discount price.
Thanks for taking the time to share your review. At the moment, it's not possible to display the "Compare at" price of products on your labels. However, I can definitely understand how this would be a great feature to have, so I'll be sure to share this with our developers. Thanks again! - Julie, Shopify Support
This is a very useful app, no doubt, but...
Everytime I want to see a preview of the label, it says "There was a problem generating a preview".
Also, even though I successfully print the labels (Without reviewing it in preview option), I never gets price printed.
Do you know what would be the issue?
Hey, there! Thanks for letting us know about the issues you're having with the app - it's possible these may have something to do with your browser and your printing settings. I'd like to help you troubleshoot these, so I'll follow up with you via email shortly. Speak soon! - Brie, Shopify Support
The labels don't fit the label half the time. And the SHopify support is useless helping us fix on how to center the label on the label itself. It prints it on the TOP of the label cutting it off no matter what we select and do.
Hi, Lori! We're sorry to see you are having trouble with the app and didn't receive the support you were expecting. There are many troubleshooting steps to attempt that such as ensuring the label size you are printing on is the correct size in the app. That being said, our team should have escalated your situation if you tried all troubleshooting and it did not work. As such, feel free to reach out to us again, or over social media so we can ensure you are being supported. - Skye, Shopify Support
I used to really love this app. However, it automatically changed my label printing settings, and now I can't print on any labels other than square. I wish it would also print on Dymo medium labels, but it's currently not an option.
Thank you for writing your review and for providing us with this feedback, it's much appreciated. I'd like to learn more about what your printing settings were before and if it's possible to revert back to them, so I will be sending an email to you shortly to discuss this in more detail. Please look out for that and get back to me there. -Victor, Shopify Support
Haven't had too many problems as far as ease of use. It's pretty simple and easy to work with.
I do wish it had more label options for Dymo printers. I use 1.5"x1" labels. I'm able to print them still but because there's a size difference it cuts some of the wording off if it's too long, even I choose fit to label when printing.
Another problem I had was not being able to now post my products to Google Shopping because of Google's length requirement. I didn't know this until after I had already barcoded over 1500 of my products. I haven't decided yet whether or not to redo all the barcodes because of this.
Something I also wish was an option was to add a date.
Thank you for leaving this review. I'm glad to hear that the app has been simple and easy to use in your experience!
At the moment, Retail Barcode Labels supports these labels sizes: https://bit.ly/2Zdw49M. However, I understand you'd prefer to work with 1.5" x 1" labels instead, so I'm happy to pass along your feedback regarding these sizes to our teams directly. I'll also share your note about including the date on the labels as well, as I can understand how this would be helpful.
In terms of the barcode requirements for Google Shopping, we have more details on what Google requires for this here: https://bit.ly/2AFXjQh. If you decide to edit the barcodes to fit Google's requirements, I recommend using the bulk editor (https://bit.ly/2Ti93ic) to make this process faster and easier.
I'll send you an email directly to confirm that we've logged your feedback on our end. I look forward to speaking with you soon! - Rae, Shopify Support
Barcodes print nicely, but it's a process to be able to print them. I enter all new arrivals and then go back to print the barcodes, but this app, doesn't have a place that shows anything new entered, so you have to go one by one and look them up to print.
Thanks for taking the time to share your feedback with the Retail Barcode Labels app! Our development team is always looking for ways to improve the functionality of our apps. This feature is not currently available in this app but I will be letting our team know. I have followed-up with you via email to see if there is anything else I can assist with. Looking forward to connecting with you soon!
- Alex, Shopify Support
We've been using Retail Barcode Labels for the last 4 years. While the app is generally functional, we desperately miss Quickbooks for labels because we could print on a partially depleted sheet. PLEASE offer an option to choose the column and row to begin printing on for Avery Standard - 5160 2.63" x 1" - 67mm x 25mm.
Additionally, the print area almost always slightly bleeds into the next label. We print from Google Chrome as suggested to minimize this, but wish we could shrink the barcode a bit for cleaner prints on our label sheets.
Aside from these 2 issues, the app has worked well for us.
Hi, there! This is great feedback, and I have passed along your suggestions to our developers. Thank you for sharing! Greta, Shopify Support
5/6/21 Update: Got a printer like a Rollo and cannot use with it. Wish you had more printer options. Love that it's free! Was able to create bar codes for my products and print. NEED ability to pick starting label position on sheet of Avery 5160 labels. If I printed 10 labels on sheet, then next time I print, I would like to start printing at label position 11, not 1.
Hi, there! I believe you're referring to being able to start printing anywhere on an Avery page. In this case, some people have been able to flip the page around to print starting on the other end, in order to reduce that waste.
However, this doesn't always line up well depending on your printer. I'll follow up with you via email to confirm if that's what you're referring to, and we can discuss further. Thanks for the feedback! - Brie, Shopify Support
Mostly easy to use, but: shopify does not allow enough templates to choose the sizes of labels that we actually need, so we have to select a "nearest" size and print at 73%.
Thank you for taking the time to share this review with us. While we have recently made a few updates to the app, they should not be affecting your ability to use the Dymo printer.
I’ve reached out to you via email so that we can investigate what's going on with the connection, hope to hear from you soon! -Lizzy, Shopify Support
Very finicky. Ultimately allows me to get the job done, but it's very clunky and doesn't always bring up the products I want to make labels for.
Thank you for posting this review. I'm sorry to hear that you're having troubles creating barcodes for certain products, and I would really like to help look into this further. I'm going to send you an email shortly so that we can discuss this in more detail. Please reply directly to my email once you receive it, and I'll be glad to help provide some additional assistance. I look forward to hearing back from you! - Rae, Shopify Support