리뷰 (559)

전체 평점
2.2
평점 수준당 개수
  • 평점의 13%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 14%가 별 3개입니다
  • 평점의 15%가 별 2개입니다
  • 평점의 47%가 별 1개입니다
2019년 4월 19일

99% of the barcodes printed with the app can't be recognized by the barcode scanner. No wonder it's a 1 star app....

Jolie Femme Fashion Store
홍콩(중국 특별행정구)
앱 사용 기간 29일
답글 Shopify개 2019년 5월 31일

Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! For the quality of the label not being able to be scanned, you are able to increase the quality in your printer settings. We recommend increase the quality to 300 x 600 DPI and there is a help guide on how to achieve that here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels

I've reached out to you via email to follow up on your experience and hopefully get additional feedback with the app. Hope to connect soon!

- Alex, Shopify Support

2019년 1월 15일

Other reviewers are right. This app was a complete waste of time...after 3 lengthy phone calls with support still couldn't get it to work. Text gets cut off on labels. Support suggested I download 2 other browsers to try (didn't help )and then suggested trying to export the info via csv file directly to dymo softeware (those steps also didn't work and also seems way too complicated). Usually I am a fan of shopify but this app is a complete and utter fail. I purchased another app for $9.99 a month and it worked perfectly in the first 5 minutes and offers a lot of great user friendly options and customization. Do NOT waste your energy on this. It is time I should've spent on developing my business. Would gladly spend money than get something for free that doesn't work.

Emily Hsu Designs
미국
앱 사용 기간 29일
2020년 1월 29일

This app is a little gliltchy. It doesn't always create all the barcodes for new items, it doesn't have a cart or easy way to print tags for new items, and just about every other time, it doesn't populate the print window and you have to generate tags again. Very time consuming and only works with Dymo label printers, which are marginal also. I expected much more!

Damselfly Clothing Company
미국
앱 사용 기간 28일
답글 Shopify개 2020년 2월 26일

Thank you for leaving this review. To create barcodes for new products only, please follow these steps (http://bit.ly/2w4VxG2) to add barcodes to any products or variants that don't currently have a barcode assigned to them.

In terms of the issue you mentioned with the print window not populating, this may be a browser issue. I recommend testing this out in a Chrome browser to see if the same problem occurs.

I'm going to send you a follow up email to check in and make sure this information helps resolve your queries. Speak soon! - Rae, Shopify Support

2020년 7월 13일

Messes up ALL your barcodes. I have had to go back over 500 barcodes repeatedly until I eventually figured out it was this app messing everything up. Avoid.

Season Cookshop
영국
앱 사용 기간 27일
답글 Shopify개 2020년 8월 6일

Thanks for taking the time to share your review. I'd like to take a look into this issue for you and offer some guidance. I'll be sending you an email shortly so we can discuss this further. If you are still needing assistance, feel free to respond to my email directly and we can continue from there. Thanks! - Julie, Shopify Support

2019년 4월 1일

Is this April Fools joke!! I need to apply barcodes and this new app is screwed up!! what was wrong with the old app!

Ice 'N' Fire
캐나다
앱 사용 기간 24일
답글 Shopify개 2019년 6월 5일

Hi Ice 'N' Fire, thank you for providing us with feedback on the Retail Barcode Labels! I have sent along an email to offer you assistance using the app. - JP, Shopify Support

2019년 10월 29일

This app went rogue and replaced all the barcodes on-site with 8 digit codes. What little support I received just said there were plenty of warnings that action was going to take place...not so. Now Google Shopping sees all barcodes as invalid. Not happy I gave 1 star because there is no -1 option.

American Car Craft
미국
앱 사용 기간 24일
답글 Shopify개 2019년 10월 30일

Thank you for posting this review and sharing these details. I'm sorry to hear about the issues you had with the Retail Barcode Labels app, and how this impacted your setup with Google Shopping. I understand the difficulties this has created for you, so I'd like to follow up with you via email so we can discuss your specific experience in more detail. I'll be in touch soon! - Rae, Shopify Support

2018년 12월 10일

Like everything on Shopify....doesn't work. Prints wrong orientation or not at all, but shame on me. Fool me once, when I decided to use Shopify, shame on them, fool me twice, when I thought Shopify would support the hardware they recommend and sell to you, shame on me. There goes another $120 bucks, on the plus side it Dymo printer looks very nice sitting next to the Rollo printer they sold me that also doesn't work. I got a real nice collection of paper weights going on here.

SPYSCAPE
미국
앱 사용 기간 22일
2019년 1월 26일

Massive issue with this app and google shopping feed - have spent hours rectifying the issues this has caused and has un-synced all my products with the google shopping feed! PLEASE FIX!!!!

Higgins & Lyla
영국
앱 사용 기간 21일
2021년 10월 6일

does not support device camera scanning because it cant generate 10 digit barcode, look for something else if you want to use ios camera as barcode scanner

Sommer Athleisure & Co
싱가포르
앱 사용 기간 21일
답글 Shopify개 2021년 10월 11일

Hey, there. Thank you for taking the time to share this feedback with us. While you can use the device camera to scan the barcodes (https://bit.ly/3DLLzXR), it seems to only support the 1D or 2D barcodes generated by the app. Nevertheless, we'd be happy to share your feedback with our developers. Cheers! -Elias, Shopify Support

2019년 4월 10일

This app is terrible. It takes twice as long to setup and print barcodes. There is little customization and it only works in chrome.

Top of the World
캐나다
앱 사용 기간 21일
답글 Shopify개 2019년 6월 4일

Thanks for providing feedback on the Retail Barcode Labels! While the app is designed to work with all Shopify supported browsers, we do recommend Google Chrome for the best experience. We work hard to improve our app functionality, so I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support