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VERY INCONSISTENT. HAVING TO CONSTANTLY ADJUST SETTINGS AND LABEL SIZES, PROCESS IS WAY MORE COMPLICATED THAN BEFORE.
Thanks for taking the time to share your feedback! We're always working to make sure our apps function properly for our merchants, so I’ve followed up with you via email so we can take a closer look. - Lauren, Shopify Support
I love this app! Finally an easy way to make the labels and assign barcodes to products.....and this app is FREE!! This app is very easy to use and I am able to quickly create labels with barcodes.
I just read all the reviews...is Shopify ready to do something NOW? I hope so...
My Review: I used the Barcode Printer many times a day and was quite happy with it's functionality...in particular the fact you could see all the products you recently updated/loaded and assign barcodes for all at the same time. The new Retail Barcode takes way longer, requiring that you go into each product, assign barcode and print. When you ask to assign barcodes it says 'When all barcodes have been created, you’ll see an update on this page.', yet that does not appear, instead you need to go into each individual product and print... Why not test these updates with actual customers to ensure your clients will benefit, versus removing functionality that they actual need in order to be productive??? Call it a pilot... Not happy at all.
Thank you for sharing your feedback, we truly value your opinion and appreciate you taking the time to share it with us here so that we can make any necessary improvements.
I’ve followed up with you via email so that we can discuss this further and I can then share your feedback to our development team. Hope to hear from you soon! - Emma, Shopify Support
I am not liking your change the "Print label sheet" is confusing and adds more steps to the process
Thank you for sharing your feedback on this. I can definitely understand how this change has created more steps in your workflow of printing labels, and I'd really like to share your feedback with our teams. I'm going to send you an email shortly to discuss this further. I look forward to speaking with you soon! - Rae, Shopify Support
This is a completely unacceptable replacement to the previous Barcode Printer app. It doesn't support the labels I have used for 5 years, and, like every other Shopify update, it adds additional screens and keystrokes to what should be a simple workflow. The new labels are sloppy and difficult to read, and the user interface is not at all intuitive.
App won’t even open. Tried deleting and re-downloading. Nothing. When app tries to launch, I get an error message alluding to the fact that the app doesn’t even exist. What a waste of time.
Thank you for taking the time to leave your review and I'm sorry to hear that you've had this issue. This should not be happening and I'd like to find out more to see if I can help with this problem. I will be sending you an email shortly so please look out for that and get back to me if you're still interested in using this app. I look forward to hearing back from you. -Victor, Shopify Support
Doesn't work as advertised. I thought I would be able to customize the barcodes but I kept getting an error saying that the preview couldn't be loaded and I couldn't customize the barcode at all.
Hi, there. I'm sorry to hear you're coming across this error when trying to use the app. I'd like to find out more about what you're trying to do and help you troubleshoot this if necessary. I'll reach out to you via email shortly and we can take a look at it together. Cheers! - Brie, Shopify Support
I works till you have a problem and then zero support. I have a few items that no matter what I do it will not create a barcode. I contacted support and nothing. I will be changing to a different barcode app.
Hi, there! Thank you for providing us with this feedback on your experience. I'd love to try and work through any issues with the application you might have encountered and will be following up with you via email shortly! We can continue our dialogue on this there. Thank you! -Oliver, Shopify Support
This printer prints on every other label in the printer. It has wasted a roll of label printers in 2 days. It doesn't even center the print. I can't print labels for new merchandise coming in the store at this point. Shopify help! This label printer is a total piece of crap!
6/11/19-Update. After much early frustration, this printer is now consistently working well on Google Chrome. Thanks for the fix Shopify
Thank you for sharing this feedback! I'm sorry to hear you're having issues with printing your barcode labels and that you've gone through a roll of labels in the process. It sounds like these issues might be caused by your printer settings, so I’ve followed up with you via email we can investigate this further. I hope to hear back from you soon! - Lauren, Shopify Support
It would be a good app if it made for sense when selecting product to print labels from. It forces you to select them in shopify then opens this app then you have to reselect them one by one. Why not just add a select all button?
Hi, there. Thank you for taking the time to leave this review and feedback. I can certainly see how a "select all" option would be a valuable feature, I would be happy to send this feedback up to our developers for future consideration. In the meantime, what I'd suggest, is using the bulk actions from your Shopify admin.
You can try this out by, heading to Products > All Products, clicking on the checkbox to the left of the product thumbnail, and then on "more actions" and scrolling down to "print barcodes." That's how you can add items to the print queue in bulk, and then you will need to select your label template and label quantities from there. I hope this helps you out moving forward and thanks again for your review! -Marty, Shopify Support