리뷰 (559)

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2019년 5월 2일

This app keeps stuffing up on me, half the time it won't even print and ends up just sitting there in the printer app?? Also feels like so many more steps to actually print barcodes compared to the old app. Not user friendly

BK8 Outfitters
오스트레일리아
앱 사용 기간 9개월
답글 Shopify개 2019년 5월 28일

Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! -Lauren, Shopify Support

2019년 8월 17일

I tried multiple times but could not able to see price in the label preview. not sure how to inlcude the price in the label.

shagunse.com
인도
앱 사용 기간 대략 1개월
답글 Shopify개 2019년 9월 2일

Thank you for reaching out and for taking the time to leave your review. There should be an option to add the price of products to the labels you print, so I'd be interested in taking a closer look at this for you to see why you are not able to add the price or see it in the preview.

I will be sending you an email shortly to touch base with you and I hope we can discuss this further. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support

2023년 6월 3일에 편집됨

For the most part this app works well enough for our environment. However, today, when we go to print the barcode label, it will not load the image on the print preview page so we can actually print. We have tried it on 2 different laptops running Windows 11 and on our iPad and none will finish loading the print preview page. We cannot print labels at all, though I can print as many test prints as I want. Was there an update to this app?

Thank you for your response Victoria.

I have an open ticket , 38855387,and no resolution from Shopify after spending more than an hour on chat with a team member. And there has been NO response from Shopify since Wednesday, May 31.

Through my own repeated troubleshooting and persistence, Friday I was able to get labels to print. With no help from Shopify.

I think Shopify needs to quit reducing staff and actually train the people working for them to know the product they are supporting. Whenever I have contacted Shopify for support, they direct me to help files that I have already read or they contact some other team for resolution. This leads to lengthy waits for the customer. As a former IT Application Support Analyst, this would have been unacceptable to my employer. As a customer of Shopify, I find this unacceptable.

River Art Gallery
미국
앱 사용 기간 9개월
답글 Shopify개 2023년 6월 3일

Hi, there. Thanks for taking the time to share your experience. I understand you're facing difficulties on your end and are unable to print labels at all. To further investigate and troubleshoot this, I recommend creating a support request via the Shopify Help Center so our team can take a look: https://bit.ly/2AWw5VA. - Victoria, Shopify Support.

2020년 10월 22일

Really not user friendly at all. Takes so long to create barcodes for each product and is very time consuming. I used to use shopkeep which created the barcodes automatically and didn't add any time to my day. You really need to work on this feature.

Giana Rose Couture
미국
앱 사용 기간 대략 1개월
답글 Shopify개 2020년 10월 27일

I'm sorry to hear that you've not found the Retail Barcode Labels app to be user-friendly but we appreciate you providing us with your feedback here nonetheless. I will be sure to pass your comments onto our development team for them to consider as we build and develop the app in future. Thank you. -Victor, Shopify Support

2021년 4월 9일

We enjoy using this barcode app. Only downside is that some of the barcodes assigned to products aren't able to be Google approved because a certain set of barcode numbers aren't usable

Case Collection Clothing
미국
앱 사용 기간 대략 1년
2019년 3월 29일

I had used this app with much success. Now it only prints at 100% instead of 90% as recommended by Dymo. The bars are now to blurry for the socket mobile scanner to identify. I uninstalled it to see if I could reset it, but now it won't reinstall. Please return to previous settings

Accents Port Elgin
캐나다
앱 사용 기간 대략 1개월
답글 Shopify개 2019년 6월 5일

Hi there, thank you for providing us with feedback on Retail Barcode Labels! If the labels are printing blurry, you'll want to make sure your printer settings are set to "Printer Features" and you've selected 300x600 DPI for the output quality. I have sent along an email in case you needed any further assistance on this. - JP, Shopify Support

2019년 6월 10일에 편집됨

This is much better and faster than what we had to us before! It would be helpful if there was a way to choose "recently added products" when going to print, searching fro every new product created takes a lot of time.

Cotton + Rye
미국
앱 사용 기간 대략 1년
2019년 1월 7일

The last barcode app is 100x better. All my product titles fit into the small 1X2 label. Now everything gets cut off and it's not aligned. I had to buy the bigger labels so the titles can fit, but it does not align. FIX THIS ISSUE!!!!

Curvy Sense
미국
앱 사용 기간 대략 1개월
2021년 2월 17일

Es de mucha utilidad para poder tener los códigos de barras, con la creación automática es mucho mas sencillo

Vero Diaz
멕시코
앱 사용 기간 10개월
2019년 5월 25일

We do not like the new app. The printer and label default changes each time the app is open. The old application was far better.

Santa Fe Clay
미국
앱 사용 기간 9개월
답글 Shopify개 2019년 5월 27일

Thank you for sharing your feedback with us! Our team works hard to improve the Retail Barcode Labels app functionality so we’d like to look into this further for you. I’ve reached out to you via email, hope to hear from you soon! -Lauren, Shopify Support