리뷰 (559)

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2024년 10월 7일

I’ve encountered with the Google Merchant Center integration on my Shopify store. Specifically, the GTIN (Global Trade Item Number) for my products is not syncing properly with Google Merchant Center, which has led to limited product performance and visibility.

Kids Bedroom Accessories
요르단
앱 사용 기간 1일
답글 Shopify개 2024년 11월 11일

Hi there! Thank you for taking the time to share this feedback. Our team works hard to improve our app functionality, so we’d like to look into this further for you. Can I ask if you are using the app to generate your product barcodes as well as printing them? If so, that might be part of the issue. GTINs are a unique and internationally recognised identifier that is assigned for a product, whereas the Retail Barcode Label will generate it's own barcodes. If you can provide a bit more information about how you utilise the app in relation to your barcodes and the related GTIN issue, that would be super helpful. Please feel free to add it to your current review and I would be happy to address it, if possible.

2024년 7월 12일

This app is an absolute joke.

It has 0 support for Cyrillic alphabets, so it becomes absolutely unusable for our shop in Bulgaria.

We’ve raised this to Shopify support several time over 2 YEARS, and still there is no support.

Even though we are quite fond of Shopify to an extent, it often feels like the company is sloppy and not committed to maintaining and fixing their older apps.

DIDIS.BG — Магазин за Куфари и Чанти
불가리아
앱 사용 기간 1년 초과
답글 Shopify개 2024년 7월 15일

Thanks for taking the time and sharing this feedback. If the Retail Barcode Labels app isn't able to support the alphabets for your business, then there are some third-party options that you can explore and we've got a list of them here: SKU and barcode apps (https://shopify.link/BJoA). Cheers. -Elias, Shopify Support

2024년 9월 13일

THE CODES ARE INVALID, GOOGLE WILL BLOCK YOUR WEBSITE

K’Wish
오스트레일리아
앱 사용 기간 대략 24시간
답글 Shopify개 2024년 10월 31일

Thank you for your review! We understand how important it is to have your barcodes work in all marketplaces you utilize. If you are referring to the GTIN in Google for your products, they are a globally unique ID number and must be obtained externally. However, you can utilize these GTIN ID's as your barcodes to be printed on the labels! You can always reach out to our support teams at help.shopify.com to assist you with this issue!

2024년 9월 5일에 편집됨

It's just plain awful. Printing labels should be a one click and done process. This is very far away from being a functional product for brick and mortar shops. Shopify is a world class e-commerce platform. We've been flatly shocked at how empty the entire Point of Sale experience has been, and this app just personifies the entire journey. Lacks basic functionality. When we onboarded with Shopify - it never occurred to us that we should ask such absurd questions like - "does your platform have a way to print labels for products that is in keeping with the fact that we live in the year 2024?"

Should have asked. Here we are after a 3-month migration to Shopify - wishing we could go back in time and know better.

FERAL
미국
앱 사용 기간 5개월
답글 Shopify개 2024년 5월 22일

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

2024년 5월 10일에 편집됨

this thing is a joke...they are trying to push POS and they can even have a lable printing softward tha works half way decent.
- The issue is you can not edit the font size
- every thing is just placed onto one line
- if you print a barcode, then scan it on the POS it doesn't go to the actual variant. It goes to the main product then you have to choose manually the variant. So we sell clothing surf products so it only pulls up the main category then you have to actually manually enter in which size or color or whatever variant you have manually.

Hawaiian South Shore
미국
앱 사용 기간 1년 초과
답글 Shopify개 2024년 5월 10일

Hi Hawaiian South Shore, thank you for your review and feedback. I am sorry to hear you've had a bad experience using the Retail Barcode Labels app for your store. If you do want some assistance with the app, or to provide more detailed feedback, we would be happy to help. You can contact our support team at anytime via the Shopify Help Center: https://shopify.link/vRnL. -Shay, Shopify Support

2024년 4월 25일

"Customization" is a joke. Only have two lines whether you have a barcode or not and the first line can only reference a single field. Can only show price, not compare at price?! Typical Shopify half-baked app.

Olympic Outdoor Center
미국
앱 사용 기간 3년 초과
답글 Shopify개 2024년 4월 29일

Hi, there! Thanks for sharing your feedback, it's greatly appreciated. I have passed your thoughts along to our developers for consideration. Feel free to keep an eye on the Shopify Changelog (https://shopify.link/N5vR) for updates! - Greta, Shopify Support

2023년 12월 8일

It's understandable that product and variant names need to be truncated to fit on the label but this app does so inconsistently and even in different ways on the same print job. I've submitted tickets to Shopify but nothing has been fixed.

Water 'N' Wine Stellarton
캐나다
앱 사용 기간 거의 5년
답글 Shopify개 2023년 12월 12일

Hi, there. Thanks for taking the time to provide your feedback. Please feel free to reach out to us over Social Media with your ticket number so that we can ensure it is in the right hands. - Skye, Shopify Support

2024년 3월 28일

VERY BAD!!! IT MESSED UP SO MANY OF MY PRODUCTS DUE TO GENERATING SO MANY DUPLICATE BARCODES...I BROUGHT IT UP SO MANY TIMES TO THEM AND IT STILL GENERATES DUPLICATES

JuniorKids
캐나다
앱 사용 기간 거의 5년
답글 Shopify개 2024년 4월 1일

Hi JuniorKids, thank you for your review and for your feedback. I am sorry to hear that you are experiencing this issue. There are cases where large catalogues can end up having duplicated barcodes. Our support team can help you in finding those duplicate barcodes though so you can manually update them. I recommend connecting with our live support to make this request. -Shay, Shopify Support

2024년 2월 23일

Useless - Sometimes, this apps creates the same barcode ID for different variants. Each barcode needs to be unique. Now I understand why my inventory not always match. This should be an easy fix, but unfortunately, this app looks like the product and developer team left it.

memery
덴마크
앱 사용 기간 1년 초과
답글 Shopify개 2024년 3월 7일

Hi there, thank you for your review. We appreciate you taking the time to let us know the issues you've experienced using the Retail Barcode Labels app and if you have not done so already, I'd encourage you to contact our support team via the Shopify Help Center so that we can investigate this problem: https://shopify.link/vRnL. -Victor, Shopify Support

2024년 4월 24일

ZERO STARS!! Do NOT waste your time. Constantly comes back with errors and will not generate barcodes. Followed all the 'fixes' suggested by support OVER and OVER and OVER and NOTHING works.

This has cost me a ton of time and issues with my store.

Cadence Equine
캐나다
앱 사용 기간 12일
답글 Shopify개 2024년 4월 26일

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Retail Barcode Labels app. If you haven't done so already, I'd encourage you to follow back up with our Live Support so we can take a closer look at those errors to ensure this gets resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support