Omtaler (476)
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Etter vurdering
VERY INCONSISTENT. HAVING TO CONSTANTLY ADJUST SETTINGS AND LABEL SIZES, PROCESS IS WAY MORE COMPLICATED THAN BEFORE.
Thanks for taking the time to share your feedback! We're always working to make sure our apps function properly for our merchants, so I’ve followed up with you via email so we can take a closer look. - Lauren, Shopify Support
We are new to shopify and trying to use the retail label app slows down our process but is the only no charge app available. On 50% of the product entry we have to keep re instructing the system to create barcodes and then print the label. Not one day of product entry has gone by without the system failing and us having to repeat steps over and over again on the same product.
Thank you for providing your feedback to us here and I'm sorry to hear that you've had consistent issues with the Retail Barcode Labels app. I'd like to learn more about this problem to see if I can help at all, so I will be sending an email to you shortly to touch base with you and find out more about what issues you've experienced. Please look out for my email and get back to me there if you're still requiring assistance. -Victor, Shopify Support
This app is okay. It gives the ability to generate barcodes and print labels, but it doesn't allow me to do it in succession. If I select a series of items and generate the barcodes, I have to re-select those same items again in order to print them. It would be more useful if I could generate the barcodes then print directly from the items I chose in the first place. Having to search for the item again is cumbersome and inefficient.
Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've gone ahead and filed your valuable feedback to our development team. I've also reached out to you via email to follow up on your experience. I hope to hear back from you! -Jason, Shopify Support
This app keeps stuffing up on me, half the time it won't even print and ends up just sitting there in the printer app?? Also feels like so many more steps to actually print barcodes compared to the old app. Not user friendly
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon! -Lauren, Shopify Support
I used this app to help me make checking people out faster and help keep better track of inventory. I love that it generates barcodes for you but HATE that it takes 10 tries just to create a barcode label. I have to try to create a label multiple times before it will let me print the label. Trying to save time but this app takes FOREVER. Very slow!
Thank you for this feedback. I have gone ahead and reached out to you via email to offer additional support as I would love to get more context from you so that we can work together to get this app working for you. I apologize that your experience has been less than ideal and I look forward to working with you.
- Alex, Shopify Support
I can see what the new Barcode app tried to achieve with being able to mass print barcodes but the whole process is tedious and takes much longer than previously with the old app.
Hi there, thank you very much for sharing this feedback. I've followed up with an email to you as well because I'd like to delve a bit further into this issue for you,.I'd like to find out more about how you are printing in bulk and if I can recommend a better way to do it instead, and I'll reply on the email. We’re always looking to improve apps with good feedback like this, and we are working to improve the way our apps work with stores like yours and what they can offer merchants such as yourself.
Im really not happy with this app. I want to add my "Product Name" and althought the box is ticked, it doesnt show the Product Name on the printed lable. The same goes for custom text, etc.
Get it sorted please!
Hello Claudia, thanks very much for sharing this feedback here. I think for your case there might be a specific error and I'd like to get to the bottom of it so I’ve followed up with you by email. We’re always looking to improve the way our apps work with stores and what they can offer merchants like you. So thanks again for this feedback.
Niall, Shopify Support.
It takes a few times to create the same labels and you have to keep going back in which frustrates me. It started off great but now is taking too long for each individual product to be bar coded.
Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
I've had two issues with using this app since loading it to Shopify. One, there doesn't seem to be a way to filter and select just the items that haven't already had barcodes created. And two, if you use a standard printer with sticker tags on sheets- there is no way to select where on the sheet you want to start printing from. These two issues make it much harder to efficiently use the app.
Thank you for this feedback! You can filter your products by items that do not currently have barcodes created. The steps to do so are listed here: http://bit.ly/2GDcv19.
As for your second point, this is a limitation of the app and I have provided this feedback on to our developers. We are constantly striving to better our tools and we appreciate you taking the time to provide us with this feedback.
I’ve reached out to you via email to provide any further support and receive any further feedback you may have, I hope to hear from you soon. -Bo, Shopify Support
Hate when you have an app that works great and it is replaced by one that takes a lot more steps to get my work done and it does not even print the labels correctly.
Cons...
-Way too may screens to just print labels
-Defaults to the number of units you have on hand so in my case I need 1 label and it wanted to print 1125 labels.
-Does not print centered on my Dymo labels (I actually can't use this app the way it is printing, it is just not the professional image I want for my company.)
Pros
-If you have not already invested in a label printer it will let you use your normal printer and label sheets
-Can customize the labels a little more
-If you never used the previous app, this one probably won't drive you nuts.
