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Not sure why I have to buy brand new labels because now they are printing Lengthwise instead of the original way. Please don't make this a "have to".
It is convoluted and terrible. it took us an entire day to figure our how to make things print and now there are at least three more steps in the process. Big downgrade, very disappointing.
Hey there,
Thank you for this feedback, we are working on improving all of our apps constantly so we really appreciate you taking this time. I understand that the app can take a few additional clicks in comparison to the original app it had replaced. During the print screen, it can require additional clicks. To get around this, merchants must select Print using System Dialogue and then select the appropriate SKU from the list there instead. Please check out this screenshot http://bit.ly/2ETUEld. I have gone ahead and emailed you to provide any further support and gather any additional feedback you may have. -Bo, Shopify Support
Junk bar codes that are only valid for your own personal use. Bar codes are 12 digits and these are only 8.
Hi, there. Thank you for taking the time to leave this review and share your feedback. If you already have barcodes, then the number of digits in your barcode is dependent on the label size you are using, as per our guide here: https://bit.ly/3pZeW3m. However, if you want to use the app to create barcode labels, then there will be only 8 digits as per here: https://bit.ly/3dO0zJA.
I can certainly see the benefit in creating barcodes with more than eight digits when creating barcode labels and I would be happy to submit your feedback to our developers for future consideration. Thanks again for your feedback! -Marty, Shopify Support
Het € staat super dicht bij de prijzen waardoor het soms een ander getal lijkt. Dit zorgt voor zeer veel verwarring? kan dit aangepast worden ?
App reuses barcodes for multiple products, which doesn't help me with the automation with over 350 products each with up to 14 variants.
Also, it would be helpful if I could select what label I would like to begin printing on for the label sheets, as it is extremely rare that I have a full sheet of labels I need to print at any one time, and I abhor waste.
Thanks for taking the time to share your feedback. In regards to the app reusing barcodes, this should not be working as intended if it's doing this. There are ways to create barcodes from the app or even on a product level that are unique barcodes but I'll work with you in depth in my email to you. For re-using label sheets, there is a work around method that I can go over with you and will be letting our developers know of the paint point you were having so it can be addressed in the near future. I’ve followed up with you via email in case you needed any further assistance on this.
- Alex, Shopify Support
I am now unable to product info to be printed from my Dymo printer. Labels you can create are very limited and text is to small to read. please add functionality to export like the last app so I can use my own labels.
Hi, there! Thank you for your review. We're always looking for ways to improve and your feedback will help us to do so. I've followed up with you by email to discuss your experience. Look forward to speaking with you there! -Jason, Shopify Support
Don't use this app if you are using shopify's google shopping app to, since it will overwrite all your EAN/GTIN fields with it's barcode resulting in failed syncronisation for your shopping feed. I lost over 250 correct maintained data until I noticed that it kills my Shipping Feed .... zero stars
I used this app to help me generate barcodes for my products. Google blocked and didn’t publish products to Google because of the barcodes generated by this app. I have logged in a case with Shopify Chat Support. They could not help and they will come back to me when they have a solution. Until then, I am giving 1 star to this app. I will update if the things will sort out well.
Thank you for reaching out and sharing your feedback with us, and I am sorry to hear that you've experienced some issues getting your products approved by Google. It sounds like you've already contacted our Support team which is exactly what I would have recommended. Hope we can get this cleared up with you as soon as possible! -Oliver, Shopify Support
I do not like the updated version. It takes more steps to get the same end product. Its not efficient
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize that the new app has caused you frustration. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon!
- Alex, Shopify Support
I was really excited to use this product until I found it extremely difficult to get the labels printed. Its super easy to get them created BUT you cannot print them easily. Very disappointed!
Hey, there! Thank you for your review - I'm glad to hear that you're finding the labels easy to make. In regards to getting them printed, you can check out the printing instructions and recommended print settings here: https://bit.ly/2OP7kS5. That said, our support team is also happy to help you get this sorted out. Feel free to reach out any time: https://help.shopify.com/en/questions. - Brie, Shopify Support