Recenzje (476)
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The recent Retail Barcode Labels update removed our ability to print SKU on Avery 5167 labels. We manufacture hundreds of visually similar products. Printing only barcode and price substantially increases the likelihood of mislabeling inventory. We'd like this functionality restored or our store opted out of the new template restrictions.
Thank you for laying this out so clearly. We're passing this along to the team that owns the app, and specific details like the label format and why the SKU matters for your workflow make that report much stronger. If you'd like to go through your current setup and look at options in the meantime like choosing another label size and customizing margins to allow to print on the Avery 5167), our support team is available at help.shopify.com/support.
Even though I'm using the same small Dymo template, all of a sudden my barcodes are longer and a different font. This is a major problem as it changes the whole layout of our product. How can I get my normal template back, and how can I speak to someone to help - no links or helpdesk available.
Thank you so much for sharing this feedback! I understand the recent changes to font may not be ideal and rest assured I have relayed that feedback to our development team. For the layout issue, please reach out to our Retail support team via help.shopify.com with the details and we can investigate further for you.
- Natasha, Shopify Support
Works great if only needing to print a barcode here or there.
There is no way to print barcodes from Purchase orders, making large PO's almost impossible to manage if there are a lot of products without barcodes. I now have to go into over 200 variants by hand and print individual barcode labels. Rather than being able to pull data from a PO.
Thanks for the detailed feedback. Labeling 200+ variants one at a time is a lot of manual work. Two things that may help now: in Retail Barcode Labels you can bulk-select multiple products from the product list and print their labels in one batch, instead of opening each variant. The app can also auto-generate barcodes for products missing one. Pulling labels straight from a PO isn't available today, but this feedback helps us prioritize future improvements. We appreciate you flagging it.
Solange die Etikettengröße nicht frei wählbar ist und man auf feste Vorlagen beschränkt ist, ist diese App für uns leider unbrauchbar.
Vielen Dank für Ihr offenes Feedback. Ihr Wunsch nach frei wählbaren Etikettengrößen ist gut nachvollziehbar. Aktuell unterstützt Retail Barcode Labels eine feste Auswahl an Etikettenvorlagen, individuelle bzw. frei definierbare Größen sind also derzeit nicht möglich. Wir geben diesen Punkt als Feedback an unser Team weiter, da uns ähnliche Rückmeldungen zur Anpassbarkeit der Etiketten erreichen. Danke, dass Sie sich die Zeit für Ihre Rückmeldung genommen haben.
just stopped working cannot download/print labels
Thanks for flagging this. A sudden stop on label downloads or prints is often a browser or PDF hiccup, so it's worth ruling that out first. Two quick checks: try generating the labels in a different browser or an incognito/private window, and make sure pop-ups and downloads aren't blocked for your Shopify admin. Printing from desktop rather than mobile can also help. If it still won't download after that, our support team can dig into it with you at help.shopify.com/support.
the new barcodes never show up after you have created them - and i have no idea why they take so long even if the app says they are ready :(
Hi there and thank you so much for sharing this feedback! We completely understand labels not appearing after you create them is less than ideal. Try refreshing the app page, clearing your browser cache, and switching browsers. If the issue persists, please do feel free to reach out to our Retail support team via help.shopify.com and we can investigate further for you.
- Natasha, Shopify Support
The default for printing stickers has changed from zero to one. Quite often just need to print 1 sticker for item returned etc
Seems that a lot of business have complained but also seems that you are not going to do anything re this.
At least can you put a box at top of this section that we can tick to put all values to zero ?
Hi there and thank you so much for sharing this feedback!
I have passed that suggestion for a zeroing option on to our development team, and really appreciate you flagging this. In the meantime, when selecting products on the **Add products** page in the app, you can untick any you don't need labels for. That way, when you get to the next page to enter the correct number of labels you need, you won't need to remove/zero out any, as they have already been excluded. Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share. Thanks so much!
- Natasha, Shopify Support
The Auto check of every product when I go to print just ONE label is a pain. I spend more time unclicking the products . It is a HORRIBLE DEFAULT.
PLEASE go back to leaving them all as ZERO.
Hi there! Thank you so much for sharing this feedback!
I have passed that feedback along to our development team, and really appreciate you flagging this. In the meantime, when selecting products on the **Add products** page in the app, you can untick any variants under the selected product you don't need labels for. That way, when you get to the next page to enter the correct number of labels you need, you won't need to remove/zero out any, as they have already been excluded. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much!
- Natasha, Shopify Support
a change made to the app cauld it to change authorization, and the feature did not work. the app developers did not send a notice regarding the issue and steps needed. not a professional approach to app developmnt and rollout!!!
Hi there! Thank you so much for sharing this feedback!
There was a recent change in permissions needed to use the app, and there would have been a banner requesting access to certain types of store data which you could approve to proceed. In order for us to advise further on the issue you describe with a specific feature after doing so, please do feel free to contact our support team via https://shopify.link/vRn and they can assist further. Once they have exact details, they will also be able to relay your feedback about notice given before changes are made to our development team. Thanks so much!
- Natasha, Shopify Support
The new default to printing one label of every product is a horrible updated and really interrupts workflow. If I only one variant is needed, I now have to manually adjust the rest. This is extremely disappointing and needs to be resolved immediately.
Thanks for your feedback. This default change has changed workflows for merchants who need labels for specific variants only. Your feedback has been shared with our team, and we recognize the urgency. Thank you for bringing this to our attention. For help, visit help.shopify.com/support.
