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What's the purpose of this app if it's can't show the prices on the label!! I contacted support and they said my store currency is not supported! Why the app only supports certain currencies? Please add all currencies, it's really simple I don't know what's complicated about it
Hi there, Wild Hide. Thanks so much for taking the time to leave a review for us. I'm sorry to hear that our application doesn't support the currency you're using in your store. Do you mind me asking what currency it is that you were hoping to show on your labels? I feel that this is a clear opportunity for improvement for Retail Barcode Labels, so I'm going to pass this feedback along to our development team, so they can look into adding this functionality. Thank you for bringing this to our attention via your review. -Imogen, Shopify Support
Depuis la mise à jour, beaucoup de bug et on doit réinstaller l'application à répétition
Unfortunately we're really not fans of this new barcode printer. The tags come out looking less clean than they used to and the whole system of creating barcodes and printing them adds so many additional steps to take than the last system. It's completely the worst app Ive ever used.
Hey there,
Thank you for this feedback, it is needed so that we can continue to improve. The quality of these blurry labels can be adjusted. Adjust the print quality by selecting Layout > Print Features > Increase DPI to 300 x 600. This will render better quality labels. I have also sent on this information to your email, I look forward to hearing from you. -Bo, Shopify Support
ZERO STARS!! Do NOT waste your time. Constantly comes back with errors and will not generate barcodes. Followed all the 'fixes' suggested by support OVER and OVER and OVER and NOTHING works.
This has cost me a ton of time and issues with my store.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Retail Barcode Labels app. If you haven't done so already, I'd encourage you to follow back up with our Live Support so we can take a closer look at those errors to ensure this gets resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support
Hello, we are not able to show the price on label, rest of the Label preview is added.
Please help. thank you
Hello, there. You can add the price to the labels when creating the barcode label template; however, the number of product attributes you can include on your label does depend on the size of the label you're using. That being said, we also have a guide to help you with that right over here: https://bit.ly/3w9h9eF.
If you need any further assistance with this, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request. -Elias, Shopify Support
Useless - I ticked to print barcode label for a VARIANT, it shows Product wording instead of the variant wording...so if you have 20 variants, eg: "Red shirt" - of 1 product - "shirt" it prints "Shirt" but not " red shirt" Shopify support knows nothing too
Thank you for taking the time to write a review for us, it helps us immensely. By default, the product title is listed on the labels but the Retail Barcode Labels app actually does allow you to add your variant titles. You'll just need to create a new label template with Variant option 1/2/3(depending on your needs) selected. You can see how to create a new template here: https://bit.ly/3wG0DDr. - Oliver, Shopify Support
THIS IS THE REPLACEMENT?!?! ITS HORRIBLE!! Please please please please please bring back the original barcode app. There was NOTHING wrong with it!
We really appreciate your feedback for this app. We understand that you are not currently satisfied with this app and so I have reached out to you privately to provide support and give you the opportunity to give any more specific feedback. I look forward to hearing from you. -Bo, Shopify Support
Duplicates barcodes. Seems like way too many clicks to get to print the labels.
**UPDATE** I am aware of the reason. This still does not help. There is no warning or notice that a barcode is duplicated. There is no option for a 13 digit barcode to avoid this. To check each barcode and manually change duplicates will take FOREVER.
Hi, there! Thank you for your review.
Our app assigns barcodes to your products based on the last 8 digits of the product variant IDs. If a store has a large number of products, there is a chance that some of the variants can have the same 8 last digits, hence "duplicating a barcode" in such cases.
If you would like to add a different barcode, you can do so manually within each product. Here’s our Help Center guide with more information (https://shopify.link/qKmK).
Feel free to contact us here (https://bit.ly/2AWw5VA) if you need assistance with the app! - Greta, Shopify Support
it was working great now it seems to have broken down or something, does not create barcodes so annoyed its a great app fix it up please
Thank you for reaching out and I'm sorry to hear that you're now experiencing issues with the app after using it without issues before. If this problem is continuing, please contact our support team directly so we can take a closer look at things and troubleshoot the issue: https://bit.ly/2AWw5VA. -Victor, Shopify Support
3/12/21 Update - This app is useless for my business as it creates duplicate barcode numbers for multiple items. Regardless of what your business is, this is likely to cause all kinds of problems. It also doesn't function whn you clieck "generate barcodes" it will return the message that your codes have been created but it only works 1 out of 5 times. The other 4 times you have to go through the command again multiple times for it to work. Who has time for that? For me, it's a nonstarter and of course now I have to pay for an app. It's ridiculous that shopify doesn't have this function integrated in the platform to begin with but the fact that they couldn't even create a functioning app for it, is very disappointing.