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HELP! The PRICE wont display in any of the labels except in the JEWELRY LABEL.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with Retail Barcode Labels. To allow us to investigate further, I'd encourage you to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support
It seems like Shopify's trying their best to make improvements, but this app is not very helpful yet.
Pro...
#1 I can now use it in Chrome on my PC! Woo hoo! Before in the old app you could only use it on a PC. I have an iPad, but there's no way to hook the printer up to an iPad.
Here are my issues with it...
#1 - I use the 30332 label and that paper size is not available for me when I go to actually print.
#2 - Instead of auto reducing the size of the product title text, it just cuts it off which is frustrating.
#3 - Creating Barcodes doesn't allow me to pick the size of the barcode from what I can tell in the directions. I'm too afraid to try it otherwise as we have over a thousand variants.
#4 - It's great to save time at the checkout with barcodes, but it sure would be nice to have some sort of inventory update process. EX: Enter Inventory Mode... Scan a label and update how many you have on stock.
#5 - Not sure how to fix this one, but if I just want to quickly print a few of one variant it's click intensive.
Example: 1, Select All Products, type "product name" in search, select product, select more actions, select print barcode labels, find desired variant and enter 3 barcode labels to print, click inside and change the other 5-16 variants to 0, select print, select send to printer, select print again if your print options are correct.
Total time: 53 seconds going as fast as I can.... I have to wait for many screens to load. Total Clicks: 10 including one click as typing in the product name.
Dymo Software: 25 seconds and 6 clicks... clicks including typing the actual product name out.
Conclusion... if the app assigns the correct style of barcode for the dymo printer, then I think creating barcodes for all your products would be awesome with this app. (The old app wouldn't assign the correct style of barcode for me to use the small LW barcodes)
I won't be using it unfortunately to print my barcodes though until they get it to work with the 30332 paper size and work with less clicks.
BTW... I'd be happy to be a tester if you guys need a client to test things out.
This is a horrible "update". Awful work flow, you have to search for all your new inventory without a good filter for that in products and then create a barcode and THEN GO BACK and do it all again to print. I have also waisted about 48 labels trying to get the sizing right. Awful.
Thank you for your feedback. We are always looking for ways to improve our app functionality, and I've reached out to you via email to offer further support and to receive any additional feedback. I hope to hear from you soon! - Freddie, Shopify Support
Seriously? WTF is going on? I thought the last app was bad...this one is worse. Way more steps to print a simple label. When it does print, Its too small to read, and I have to go back to each individual product to print. At least with the old one, it would show all of the new products together. What are you suppose to do after Feb 20th?
The app is terrible to use. I selected a Dymo standard label. The labels on the roll are in landscape format. When creating the template in the app, I could also select it without problems. However, the generated label comes - for whatever reason - in portrait format. I can not change or adjust it. After giving up on that, I chose a square template (Dymo 25x25). Here's the next bit of fun. The barcode is cut off due to the lack of font reduction. No adjustments possible. I use Barcode Man now, works great and you can customize many. Doesn't cost much either.
Hey, there. Thank you for taking the time and sharing this feedback with us. We also appreciate you for sharing an alternate recommendation! That being said, if you need to adjust the orientation of the labels, then you can do that by updating the print settings (https://bit.ly/389drKL). We'd also encourage checking our supported label sizes (https://bit.ly/3zG8um4).
If you need any assistance with our app, then we'd be happy to further assist you through a callback, live chat, or emails. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers! -Elias, Shopify Support
This app has been available for a really long time and to know Shopify hasn't addressed the issued/major complaints with this app is frustrating. This app is basically useless unless used under perfect circumstances.
Thank you for reaching out and I'm sorry to hear that you're experiencing issues with the app. If this problem is continuing, please contact our support team directly so we can take a closer look at things and troubleshoot the issue: https://bit.ly/2AWw5VA. -Oliver, Shopify Support
this APP IS CRAP !!!!!!! My rating is ZERO stars Any high school kid could program a better app then this.
let me use the previous one? The previous one was crap too but at least it was one or 2 clicks to use.
Hi, there. Thank you for sharing your feedback about your experience with the Retail Barcode Label app. I'm sorry to hear that it was a negative one. I've followed up with you by email to see if there's anything we could assist with and to log your feedback for our developers. Hope to hear from you! -Jason, Shopify Support
Like everything on Shopify....doesn't work. Prints wrong orientation or not at all, but shame on me. Fool me once, when I decided to use Shopify, shame on them, fool me twice, when I thought Shopify would support the hardware they recommend and sell to you, shame on me. There goes another $120 bucks, on the plus side it Dymo printer looks very nice sitting next to the Rollo printer they sold me that also doesn't work. I got a real nice collection of paper weights going on here.
I had the original "Barcode Printer" app and it worked well, but this one is juts bad.
Cannot export labels to the DYMO app, and the preset sizes suck!
When it does print its cut off or not proportionate. Gone through 5-10 labels trying to get sizing right.
This App doesn't work at all. I can't print a Barcode!!! Also my Browser crash down if I wan't to open my Template!!!!
Please give me the BARCODE PRINTER back – this App worked perfectly and I had never a problem!!!!!
Thank you for your feedback, I'm sorry to hear that you've been experiencing these difficulties with the app. I'd love to work together with you to troubleshoot this and get the app working for your business, so I've reached out to you via email. I hope to hear back from you! - Emma, Shopify Support