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please add many variant size of label and we can custom size, position text/barcode at the label, we think it very important
Thank you for taking the time to share this feedback with us! While the retail barcodes app does include most popular label sizes, I can understand how having more customizable options would be beneficial to a business.
I would also like to share your feedback with our development team so that we can continue to improve our apps! I’ve followed up with you via email so that we can chat in more detail. -Lizzy, Shopify Support
This app is terrible! The product has a handful of bugs that need to be fixed. (1) you should be able to bulk generate and print labels directly from a purchase order. (2) yes, you can bulk print labels, but there is a bug in the algorithm. Once you select one item, it completely forgets you've selected it and the entire list of items you selected to print tags goes away and it only prints the most recently selected item. SOMEONE PLEASE FIX THIS BUG!!!!!!!!!
Thank you for sharing this feedback. I understand the frustration you've encountered while trying to use the Retail Barcode Labels app, and I'd like to discuss this setup further to help determine why the barcodes aren't working. I'll send you an email shortly so that we can investigate this in more detail. Talk soon! - Rae, Shopify Support
when I first started using this app over 6 months ago it was great.
However, the barcode I had printed no longer are seen by my pos, So I had to replace the previous barcodes. also, the template options have changed and I can no longer put things below the barcode or put the items that I need on the label.
Thank you for taking the time to leave a review! I'm sorry to hear that you've had some issues using the Retail Barcode Labels app. I really encourage you to connect with our Live Support so we can take a closer look into these issues you are experiencing: https://bit.ly/2AWw5VA. -Emily, Shopify Support
DESTROYED MY BUSINESS ON CHRISTMAS EVE! After 9 months of uneventful use this grinchy piece of software decided to overwrite every single barcode on all 35,000 items at my stores. We don't know how. Shopify support doesn't know how. No one can do anything. The staff at our multiple locations have had to manually search for every item in the POS, forcing customers into long checkout lines. Even with uploading backup data, we are going to have to burn payroll to rescan at least 2,000 items. This app has turned this jolly fella into a full on scrooge. Humbug I say, Humbug!
Hey, there. Sorry to hear about the issues caused by the overwrite. While we don't have any additional information how that could have happened, this may be something that our Technical team can look into. Please get in touch with our Support team again by visiting the Shopify Help Center (https://bit.ly/3cJkx8V) and make a request to have this issue escalated.
With a large product catalog, we do recommend making a backup in the event this happens again. There are a couple of options you can consider for doing this, such as by exporting a copy of your products to a CSV file (https://bit.ly/3wCodAB) or using a third-party app, like Rewind Backups (https://bit.ly/3vBrb7f).
Thanks again for taking the time and bringing this to our attention. -Elias, Shopify Support
The barcodes supposedly generated but I could not see them on the product page or create a file to add. Waste of time!
Thank you for writing your review and providing us with your feedback. When you generate barcodes for products using the Retail Barcode Labels app, the barcodes should then appear in the Inventory section for each product.
If this hasn't been happening or if you're unsure on how to utilize the app's features, I'd be happy to take a closer look and offer some guidance on this. I'll be sending you an email shortly to touch base with you on this so please keep an eye out for that and get back to me there if you'd like some assistance with using the app. -Victor
I was so happy to download this app. After trying out for the 4th times generating barcodes for my cosmetics product, nothing works. I have a QRbot app on my phone to test, only able to scan the barcode numbers without any necessary info shows up of what my product is.
Thank you for writing your review and for notifying us of this problem. I would recommend reaching out to our support team directly so we can authenticate you on the store and take a closer look at this for you. You can contact our support team through this link: https://bit.ly/2AWw5VA. -Victor, Shopify Support
This app just doesn't work. Tried for 3 days to Print Labels, but no connection at all from app. Do not reccomend
Thank you for sharing this feedback!
I'd be happy to work with you to see what we can do to get the app working for your business! I’ve followed up with you via email so that we can look into your account and offer some steps to help out. -Lizzy, Shopify Support
STOP ASKING FOR FEEDBACK. Needs improvement. Should be able to search for a product using a contains match, not a starts with match. This slows down the printing process.
Thank you for writing your review and I can see why this change would be a useful one. We report merchant feedback to our development team so they can gauge demand from our merchants and understand better what changes merchants want to see. I will be sure to log your comments with them. If you have any further questions about the app or need help with anything else, please contact our support team at any time. -Victor, Shopify Support
Horrible! Needs an option on WHICH price to include on the barcode. If you move an item to your sale rack, it would be helpful to select if you want the barcode to include the price or the compared at price.
Thank you for sharing this feedback with us!
The compare at price is designed to be a display only option for customers to see any discounts on products. Barcodes will print displaying the amount that they will charge for. That's why it isn't an option for printing at this time.
That being said we’re always working to improve the options in our apps. I’ve followed up with you via email so that I can share your feedback with our development team. -Lizzy, Shopify Support
worst app Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Thank you for the feedback; I'm sorry to hear that you're not enjoying the app. I'd like to find out more about what specifically you had trouble with, so that we can troubleshoot any issues with you and pass that on to our developers as well. I'll reach out to you via email shortly and we can discuss there. Thank you. - Brie, Shopify Support