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I can see why other users gave this app a one star. It doesnt allow much customization on the printer sheets, meaning skus may get cut off a bit, wont print out perfectly. Is it usable? Yes. Is it handy? Yes. Can you use it from a phone or your POS? Yes. Is it diamond encrusted? No. Its nothing special, but it's free. You just need the correct type of labels for your printer.
The app started randomly generating barcodes without our request, causing several issues with our integrations
Hey, there! Thanks for taking the time to write a review. If available, could you attempt to clear your cache on your browser? In some cases, clearing the cache on your browser can fix mirror issues that you may experience with the Shopify admin.
If the issue persists, could you try to use a separate browser? For example, if you are using Safari - try this action on Google Chrome.
If these troubleshooting methods did not work for you, we can take a further look into the application by reaching out to our live support: https://bit.ly/2AWw5VA. - Ollie, Shopify Support
This app is really frustrating. It doesnt create barcodes consistently. It logs out of shopify & is just a frustration.
Thank you for taking the time to provide your feedback here; I'm sorry to hear you're having trouble with the app. I'd like to help you troubleshoot these issues, so I'll follow up with you via email shortly to take a look together. Cheers! - Brie, Shopify Support
I use this app at least4x a week for barcoding it makes this work much easier.Prefer it to dymo app.
The app has a lot of troubleshooting. It's also impossible to reach the help page because it keeps crashing.
Hi, there.
We appreciate you reaching out and expressing your feedback.
Our Help Center is currently experiencing issues when reaching out to support. Our developers are aware and actively investigating the error to produce a solution. Once the Help Center issue is resolved, I recommend contacting our team so we can investigate any difficulties you're having with the app: https://shopify.link/vRnL. -Victoria, Shopify Support.
Hi! I love these barcodes but needs help making multiple item barcodes per sheet. Can you help me with that? Thank you!
Thank you for reaching out and I'm glad to hear that you're enjoying the app! In terms of customizing the barcodes, the options available to you may depend on which type of printer you're using, or how you have your template set up.
I would recommend reaching out to our support team directly so that you can be authenticated on the store and we can take a closer look at trying to get your barcode labels set up correctly. You can do so via this link: https://bit.ly/2AWw5VA. -Victor, Shopify Support
This app is a little gliltchy. It doesn't always create all the barcodes for new items, it doesn't have a cart or easy way to print tags for new items, and just about every other time, it doesn't populate the print window and you have to generate tags again. Very time consuming and only works with Dymo label printers, which are marginal also. I expected much more!
Thank you for leaving this review. To create barcodes for new products only, please follow these steps (http://bit.ly/2w4VxG2) to add barcodes to any products or variants that don't currently have a barcode assigned to them.
In terms of the issue you mentioned with the print window not populating, this may be a browser issue. I recommend testing this out in a Chrome browser to see if the same problem occurs.
I'm going to send you a follow up email to check in and make sure this information helps resolve your queries. Speak soon! - Rae, Shopify Support
I needed a while to figure out how it works. Lately we don't have any problems. Except it needs a long time to create the barcodes.
Of course, we would be happy, if this app would make it possible to create barcodes and print them directly from the inventary, right when products come in.
Fine at first but now won't work. Won't create new templates. And the printer paper size drop down doesn't have the compatible size printer paper.
I'm sorry to hear that you've experienced this issue with the Retail Barcode Labels app but thank you for notifying us of the issues you're having here. I'd like to take a closer look into this to see if we can troubleshoot this issue together, so I will be sending an email to you shortly to discuss this with you further if you're still looking for help. Please get back to me there if that is the case. -Oliver, Shopify Support
Messes up ALL your barcodes. I have had to go back over 500 barcodes repeatedly until I eventually figured out it was this app messing everything up. Avoid.
Thanks for taking the time to share your review. I'd like to take a look into this issue for you and offer some guidance. I'll be sending you an email shortly so we can discuss this further. If you are still needing assistance, feel free to respond to my email directly and we can continue from there. Thanks! - Julie, Shopify Support