评论 (439)
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The app has a lot of troubleshooting. It's also impossible to reach the help page because it keeps crashing.
Hi, there.
We appreciate you reaching out and expressing your feedback.
Our Help Center is currently experiencing issues when reaching out to support. Our developers are aware and actively investigating the error to produce a solution. Once the Help Center issue is resolved, I recommend contacting our team so we can investigate any difficulties you're having with the app: https://shopify.link/vRnL. -Victoria, Shopify Support.
Mostly easy to use, but: shopify does not allow enough templates to choose the sizes of labels that we actually need, so we have to select a "nearest" size and print at 73%.
Thank you for taking the time to share this review with us. While we have recently made a few updates to the app, they should not be affecting your ability to use the Dymo printer.
I’ve reached out to you via email so that we can investigate what's going on with the connection, hope to hear from you soon! -Lizzy, Shopify Support
I am using ZEBRA jewelry labels LC8 but I can not choose SKUs Title … it tells label too small - can you please fix that problem urgently - it’s the only label app from Shopify and that should be working perfect
Thanks
Thank you for taking the time to share this feedback! Customizations for ZSB-LC8 labels are currently limited, but we’re always working to improve the way our apps work, so I’ve passed this feedback along to our developer team.
Barcode label printing functionality is limited
1. Not possible to modify the price or currency. I need to print prices in a different currency than my store currency.
Thank you for writing your review and for providing your feedback on how you'd like to see Retail Barcode Labels improved. I can see why having the option to print barcodes with different currencies would be beneficial and I'll be sure to pass your suggestion onto our development team. -Victor, Shopify Support
EVERYTIME I want to print a label for anything in my store that is NOT new, it goes to create a label instead. It's 3 more steps to get back to print the label. Very VERY annoying!!!! I hope that this can be fixed soon.
Thank you for taking the time to share this review with us. If you have already created barcodes for your products, you should be able to print them by clicking here (https://screenshot.click/22-49-su2w4-3a02k.jpg).
I'd like to discuss the steps you're seeing to help make sure the app is working for you! I've reached out by email and look forward to speaking soon. -Lizzy, Shopify Support
Its a usefull app, but i would preffer if they could allow using multiple products to print labels. now you have to select individual products and print labels. I will update my ratings once its implemented. for now its an average usage .
Thank you for sharing this feedback on the Retail Barcode Labels app. It's definitely possible to use this app to print barcodes for multiple products at once! To do this, just follow these steps: http://bit.ly/2GC5bSM.
I'm also going to send you an email so that we can chat further in case you run into any troubles with printing multiple barcodes. Please keep an eye out for this email in your inbox, and feel free to reply directly to me there if you have any questions or concerns. - Rae, Shopify Support
It would be nice to let you move around the Avery labels because you never fill an exact full page! It's nice to print barcodes so it makes the process faster however it's hard to line them up exactly with the stickers.
Hi, there. Thank you for sharing this review on the Retail Barcode Labels app. I can certainly understand how helpful it would be to be able to move the Avery labels, so I'm going to pass along your thoughts to our teams here so that they're aware of the frustration that this is causing. Our teams use this type of feedback to continue to build and improve our integrations, so we really appreciate you taking the time to share this information with us. I will send you an email shortly to log this on our end. Please feel free to reply directly to my email if you have any other questions or concerns. Thanks! - Rae, Shopify Support
I do love how fast this prints barcodes & that you can choose to print multiple products from filters. The big thing missing is a recent add list! It's really nice if I get in multiple vendors.
Everything has been perfect, up until today. I'm not sure if it is a glitch in the system or a new feature, but when I try to print labels it takes me back to the template screen instead of Label Preview. It just adds another step to printing labels because i then have to search that product again to print a label.
Thank you for taking the time to provide feedback and letting us know about this extra step. I can see why this would be an inefficient and time-consuming feature. Your feedback will be communicated to our development team. -Emily, Shopify Support
This app is faster than the previous label printing way and i like that it prints fast as well as has the sizes on the label. The only negative is that you have to go select each item individually to create the barcodes then you have to go back and select all the items again to print. It would be helpful if there was a button to create ALL barcodes for items without on the main page.