Retail Barcode Labels , 535 reviews
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This app doesn't work at all!! I can't even access the app or print any labels anymore. Bring back the old version! How can this be a replacement???
Hey, there! I am sorry that this has been your experience with the Retail Barcode Label Printer app. I have gone ahead and reached out to you via email to offer support and gather any further feedback you are willing to share. I look forward to hearing from you. -Bo, Shopify Support
I use this app to create all my barcodes for merchandise. I much prefer the old app compared to the new app. A lot more hassle and extra steps!
Thanks for sharing your feedback. We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I’ve sent an email to you to see if there was anything I could assist with. Looking forward to connecting with you soon!
- Alex, Shopify Support
wanted an output which shows product name OR SKU id & price along with the barcode at the same time. Though the customization have this option but the final output does not show the 'price' part. i can't figure out why only price is not getting showed. Now if i choose the price tag option than it shows only price..not the sku or anything else...whts the use if you cant map price with the sku code or product name!!
Thanks for reaching out about this. If your labels aren't showing the product price, this is most likely because you're using an unsupported currency. The Retail Barcode Labels app currently only supports the currencies found here: https://bit.ly/3pcMSbf. If you're not using one of those currencies, that would be why your prices aren't appearing on your labels.
If that's the case, I would recommend using Dymo Label software as an alternative for creating labels: https://bit.ly/39fg0Ji.
If you are using one of the supported currencies listed, please contact support so that we can look into this for you further: https://help.shopify.com/en/questions. Hope that helps! - Brie, Shopify Support
Does not work as shown. Will not include price at any cost. Finicky with lines. If you add certain things in line one line two will not work. Do not think this app ever went though testing phase before being published.
Thank you for this feedback. I'm sorry to hear that you're having troubles with getting the price to display on your labels, and I would like to help investigate this in more detail. In order to get started with this, I'm going to send you an email in a few moments. Please keep an eye out for this email and reply directly back to me once you receive it so that I can help troubleshoot this issue further. Thanks! - Rae, Shopify Support
Its really not great, I am sorry to say. We have used Shopkeep prior, and I have to say Shopkeep is far superior with many aspects, especially barcode labels. This is about a 4 step process, and it should be 1 click. we cant print the size labels we want that has our store name on it. Customers actually find us by looking to see where the items they were gifted were purchased!!!
I'm sorry to hear that you've had a bad experience using the Retail Barcode Labels app, but thank you for providing us with details of your time using the app here. I can see why reducing the amount of clicks used when generating labels would be helpful, especially when printing a large number of labels, and I'll be sure to submit your feedback to our app development team. -Victor, Shopify Support
I have had nothing but problems with this app! Despite repeated attempts, it does not allow previews. It does not allow me to customize labels so obviously some functionality issues. Hoping to get it resolved soon but it should work better than it does.
Thank you for reaching out and sharing your feedback with us, and I am sorry to hear that you've experienced numerous issues with the Retail Barcode Labels app. You should be able to customize the labels within the app, and I would recommend uninstalling and reinstalling the app if you have not already, along with trying to access the app via another browser if the previews are not loading.
If the issue persists, please reach out to our support team directly so this can be investigated further: https://bit.ly/2AWw5VA. They will be able to authenticate you on the store and take a closer look at why this might be happening. -Victor, Shopify Support
So many steps involved just to print a label. What a waste of time. Waste of materials too when I inevitably try to print quickly and forget to select the paper size (which needs to be done every time).
Update: This is the most infuriating part of my brick and mortar. Even when selecting the correct size "paper," the label is positioned incorrectly on the sticker and gets cut off, necessitating a decrease in scale percentage. This in turn makes the label small and difficult to read, but otherwise, pertinent information gets cut off, even though it is nowhere near the side edges of the label.
I also dislike that when selecting product labels to print, most recently created products are not listed first. Now I need to either remember which products were most recently created (difficult when creating many in one sitting), waste time and write them all down so I don't forget, or open multiple tabs to reference.
Honestly, please bring back the former barcode printing app, it was far more user friendly and efficient. This one is AWFUL. Side note, when printing regular documents after printing labels, you need to select your printer and paper size...again.
Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
Like the rest, if I could give a 'zero' star review I would. Constantly getting an error state when trying to print using this app. When I print without the app, the label printer works just fine, but, when I use the app, I get nada.
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize that the new app has caused you frustration but wanted to see if there was anything I can assist with. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon!
- Alex, Shopify Support
I need a template for 52.5 x 29.7 but they don't have it. i tried use other template for 10x4 but print really bad the barcodes
Hi, there! Thank you for taking the time to leave your feedback for the application. I've submitted this internally in hopes that we might be able to add this label size down the road. This will allow our developers to see what kind of demand there is for requests like this. Once again, this is very much appreciated. All the best!
So far this has proved to be totally useless for me. I've wasted so much time with this. First I installed it and it just doesn't work properly, I cannot get any fields to print other than name and barcode, none of the other options I selected will print. I reached out twice on email for assistance but got no response. So I unistalled it hoping I could reinstall it and now it just wont install, keeps just giving me an error page. hours and hours of time wasted.
Thank you for sharing this feedback! Our team are not able to respond to emails immediately, but we will always follow up! I’ve sent you email myself so that I can look into the trouble you've been having with the app and installation. I look forward to hearing from you! -Lizzy, Shopify Support