Retail Barcode Labels , 534 reviews
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Not working properly in Safari, Chrome is fine.
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Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! Currently, it is a known issue that the app can sometimes not work with Safari. I'm glad you were able to use Chrome as it works great on this browser. I've reached out to you via email to follow up on your experience and hopefully get additional feedback with the app to send to our development team. Hopefully we can get it fully working on Safari soon! I hope to hear back from you!
- Alex, Shopify Support
I just read all the reviews...is Shopify ready to do something NOW? I hope so...
My Review: I used the Barcode Printer many times a day and was quite happy with it's functionality...in particular the fact you could see all the products you recently updated/loaded and assign barcodes for all at the same time. The new Retail Barcode takes way longer, requiring that you go into each product, assign barcode and print. When you ask to assign barcodes it says 'When all barcodes have been created, you’ll see an update on this page.', yet that does not appear, instead you need to go into each individual product and print... Why not test these updates with actual customers to ensure your clients will benefit, versus removing functionality that they actual need in order to be productive??? Call it a pilot... Not happy at all.
Thank you for sharing your feedback, we truly value your opinion and appreciate you taking the time to share it with us here so that we can make any necessary improvements.
I’ve followed up with you via email so that we can discuss this further and I can then share your feedback to our development team. Hope to hear from you soon! - Emma, Shopify Support
I am not liking your change the "Print label sheet" is confusing and adds more steps to the process
Thank you for sharing your feedback on this. I can definitely understand how this change has created more steps in your workflow of printing labels, and I'd really like to share your feedback with our teams. I'm going to send you an email shortly to discuss this further. I look forward to speaking with you soon! - Rae, Shopify Support
This is a completely unacceptable replacement to the previous Barcode Printer app. It doesn't support the labels I have used for 5 years, and, like every other Shopify update, it adds additional screens and keystrokes to what should be a simple workflow. The new labels are sloppy and difficult to read, and the user interface is not at all intuitive.
App won’t even open. Tried deleting and re-downloading. Nothing. When app tries to launch, I get an error message alluding to the fact that the app doesn’t even exist. What a waste of time.
Thank you for taking the time to leave your review and I'm sorry to hear that you've had this issue. This should not be happening and I'd like to find out more to see if I can help with this problem. I will be sending you an email shortly so please look out for that and get back to me if you're still interested in using this app. I look forward to hearing back from you. -Victor, Shopify Support
Doesn't work as advertised. I thought I would be able to customize the barcodes but I kept getting an error saying that the preview couldn't be loaded and I couldn't customize the barcode at all.
Hi, there. I'm sorry to hear you're coming across this error when trying to use the app. I'd like to find out more about what you're trying to do and help you troubleshoot this if necessary. I'll reach out to you via email shortly and we can take a look at it together. Cheers! - Brie, Shopify Support
This app sucks. It does not work. After you create barcodes and go to print barcodes, it ALWAYS gives you an error message of missing one barcode so you have to repeat the entire process twice every time. So frustrating! It is wasting valuable time!!!
Thank you for leaving this review, and outlining the troubles you're encountering with Retail Barcode Labels. I'd really like to help look into this error message further and ensure this is investigated on our end, so I'm going to send you an email shortly with more information. Please reply directly to my email if you still need assistance with this. Speak soon! - Rae, Shopify Support
This is not working for me and the old app is days away from being discontinued. We use 1" x 1" Dymo labels and I cannot get them to print correctly. You can't even read the price when they print out... not good
Thanks for taking the time to share your feedback with the Retail Barcode Labels app! If information is printing outside of the designated space, it could be something in the printer settings that is affecting it. You can try using Chrome and following the recommended print settings here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels
Our development team is always looking at ways to improve the functionality of our apps, so I’ve followed up with you via email so we can take a closer look at the issue you are having as well as document any additional feedback you may have. Looking forward to connecting soon!
- Alex, Shopify Support
I used this app to create and print a barcode for an item that had just arrived and it erased and updated ALL of my barcodes in the system. THOUSANDS of items have to have barcodes reentered into the system. WEEKS worth of work.
Thank you for leaving this review. I'm so sorry to hear that you had a frustrating experience with the app. I would like to take a look into the account to find out what happened and see if there's anything I can do to help. I have sent you an email in order to investigate. Please respond to that email whenever you're able to. -Sophia, Shopify Support
If I could give it negative stars I would. The other app worked fine. I literally have been trying for 2 hours, following their "directions" and trying on my own, and I cannot get a label centered. I have wasted an entire roll of labels because of this junk. Outrageous this is considered an upgrade.
Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support