Retail Barcode Labels , 535 reviews
Refine
-
By rating
This app has just made my otherwise very good experience with Shopify...a very bad one! Way more time consuming and frustrating for labelling.....any plans to bring the other app back?? please
Thank you for providing us with feedback on the Retail Barcode Labels! Having to change to a new app can be frustrating as you need to learn new workflows but Shopify Support is around to assist if you ever run into issues. I have sent along an email to offer you assistance using the app and to give you the opportunity to provide feedback so we can improve the app. Hope to hear from you soon!
- Alex, Shopify Support
The first time I used it, it was fine - now it cuts the top row (product name) off the label. Only prints price and barcode! Please fix this!
Thanks for taking the time to offer this feedback! I apologize the frustration caused when using the app. When transitioning to a new app, there often can be a bit of a learning curve but Shopify Support will be available to help you in the future!
The issue with the product name cutting off, it has been reported that the Safari browser can sometimes do this. You can try using the Chrome browser in the future and see if this fixes the issue.
For variants to show up on the label, it needs to be included in your label template. We have a help guide that explains the template creation but more specifically step #5 in the help guide here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template
The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email as well. I hope to hear from you soon!
- Alex, Shopify Support
Not sure why they changed the previous barcode printer but this new one is awful. It is such a pain and a huge step backwards for anyone running a brick and mortar store.
Thank you for providing us with feedback on the Retail Barcode Labels! Having to change to a new app can be frustrating as you need to learn new workflows but Shopify Support is around to assist if you ever run into issues. I have sent along an email to offer you assistance using the app. Hope to hear from you soon!
- Alex, Shopify Support
I don't understand the negative reviews. This app has worked flawlessly for us from the get-go, and super easy to navigate the screens. Printing was a breeze with the Dymo 450. I would recommend this app!
The new app is absolutely horrible. It is so much more time consuming and not user friendly at all.
Hey there, thanks for sharing this feedback! Shopify works hard to ensure our apps meet the needs of our merchants, and a good user experience is important to us. I've reached out to you to get more information about these issues, and to log this feedback with our developers. I hope to hear from you soon! - Lauren, Shopify Support
This app is a huge pain... the older app was better. For no reason at all, and completely out of my control, this app defaults to using the wrong side of my Dymo printer! It is wasting all kinds of materials, and my time. Shopify needs to get on top of this issue immediately.
****UPDATE***
After getting previous issues sorted. As of Thursday April 4th 2019 this app is completely non functional, again. We can not adjust format/sizing again... for seemingly no reason. It would appear that once again Shopify has rolled out an update without communicating to their customers.
Please get this sorted ASAP! We are losing money!!!
Hi M22, thank you for providing us with feedback on Retail Barcode Labels! There are some challenges during the initial setup of the app but we can help with that at Shopify Support. I've sent along an email in case you needed any further assistance on this. - JP, Shopify Support
Would love compatibility with Numerous other Labels... pretty frustrating to only be able to chose from such a limited amount of options.
There should also be an option where Barcodes are created automatically.
Having to Manually Create Barcodes every time a new product is added is extremely frustrating and counteractive towards efficiency and productivity.
Nevertheless it is understood that Shopify is an Online Sales platform and not POS, but the option to have Barcodes and a tagging system is defiently in the right direction.
It should just be way more user friendly, offer plenty more options as far as Barcode templates, and the processing flow of getting the barcodes to print should be a whole lot more simpler than it is right now.
Just an Honest review from someone who's been on SHopify for quiet a while now. Thanks.
Thank you for sharing your experience with us, we value your honest feedback and appreciate you taking the time to share it with us here so that we can continue to improve. I’ve followed up with you via email so that we can discuss this further and I can share your feedback to our development team. Hope to hear from you soon! - Jason, Shopify Support
I absolutely hate using this app. It's made the most simple and important thing in retail so complicated.
Thanks for taking the time to share your feedback! I'm sorry you've had a negative experience with the Retail Barcode Labels app, and I can understand how frustrating this must be. Shopify works hard to improve our app functionality, and I’ve reached out to you via email to look into this further. I hope to hear from you soon! - Lauren, Shopify Support
If I could rate this a zero I would. This app has cost me so much time and money. It is extremely ineffective. I have tried it on Google Chrome, Safari. I have wasted at least a roll of labels trying to get it to print. Twice I have reached out for assistance to no avail.
Thanks for sharing this feedback about the Retail Barcode Labels app! I'm very sorry to hear you've a roadblock with the app, and I'd like to look into this issue further with you. I’ve reached out to you via email so we can troubleshoot this, and I hope to hear from you soon! - Lauren, Shopify Support
This app does NOT work. When I try to print barcodes the printer screams at me and prints multiple barcodes on one label. Yes, I have the correct label size. The app is what is not working Why is this a replacement? Garbage. Zero stars.
Hey, there! Thank you for taking the time to share your feedback with us after your experience with the Retail Barcode Labels app. I've reached out to you by email to see if we can help you resolve this issue and to make sure that your feedback is passed along to our developers. I look forward to hearing back from you! -Jason, Shopify Support