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I use this app everyday to create barcode labels and it takes forever for the barcode labels to create. I have to create them about 3-5 times. Also, it's difficult to print multiple items at once, it's very time consuming.
Hello there, firstly, thank you for sharing this feedback. It is feedback like this that guides us in the right direction to make apps better for merchants like you. I’ve also followed up with you via email to log your feedback for our development team. In that reply I've included some screenshot to help.
You should be able to add labels in bulk in the Shopify admin, by going to:
> Apps
> click "Retail Barcode Labels"
> Then "print labels"
> Then select the option that best suits you, all or select a few products
> Then press the purple button "create Barcode labels"
You can also print labels in bulk, by going to:
> Products
> Clicking the white square beside the product name
> Then press "actions" at the top of the page.
> Then print selected labels.
This guide will also help for the hardware side of using the app:
> https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#print-barcodes
Hopefully this helps! But I will also send you on an email to go further in detail with this for you! Thanks.
Niall, Shopify Support.
Looks useful but I want to add the name of the product to my barcodes and the app does not support Greek characters. Therefore I can't use it for my store.
Hi there, Anime Portal Store. Thanks for taking the time to leave a review for Retail Barcode Labels. We appreciate your review here regarding the limitations of what characters are supported with labels. I've gone ahead and made the Product Team aware of your feedback regarding this limitation. I can't say what the result of the feedback will be, but the Team is aware of the request and may consider adding additional character support in a future update. -Imogen, Shopify Support
Can't create a barcode and print a label for a single product you just created without creating barcodes for all non barcoded products/variants and then searching for the single product you want. Hard if you have multiple products with the same name and image. Annoying and not practical. Please fix this.
Thanks for taking the time to provide this helpful feedback. I've reached out to you via email so that we can troubleshoot this together and I can log your suggestions for our developers. I hope to hear back from you! -Emma, Shopify Support
This app is garbage. A complete waste of time. If you have thousands of labels to print on smaller items and need to use Avery 5167, it only allows the barcode and the price. What a complete downgrade from my current system. I'm not thrilled about having to pay for a different app when this one should be so much better. Come on Shopify. Look at the reviews. This app needs to be overhauled. Efficient barcoding helps with effiecient inventory management which is part of the foundation of running a successful retail operation.
I am sorry to hear that you have had such a negative experience using the app, but nonetheless we appreciate you sharing your feedback with us here. I can appreciate why the limitations you have cited are disappointing and why alternative options may be required, and also that barcoding is an important part of efficient inventory management.
Our development team take merchant feedback into consideration when it comes to improving and enhancing the platform, apps included, so I will be sure to pass your comments onto them for their consideration. -Victor, Shopify Support
Just go back to the old app, this one is terrible. Extremely difficult to use. Please re-instate the old app.
Hello Shop218, firstly, thank you very for sharing this feedback. We’re always looking to improve apps with feedback like this, and we are working to improve the way our apps work with stores and what they can offer merchants such as you. I’ve will be following up to you with an email. I will also log any feedback and recommendations to our development team that you have. Thank you very much.
Niall, Shopify Support
This is the worst "upgrade" to the previous Barcode Printer app!! Last app you hit "more actions" then typed in the number of labels you wanted. Now, you have to jump through hoops to print out labels! Bring back the old app!!
Hey there, thank you for taking the time to provide us with this feedback. We are constantly working on our apps to improve them so your feedback is greatly appreciated. I have gone ahead and emailed you as I understand that these additional clicks must be a massive pain point for you. I look forward to hearing from you. -Bo, Shopify Support
We use this app to create barcodes to scan on merchandise. It is very finicky and hard to use. There are extra steps that make the process very tedious just to print a barcode. Lately the barcodes have not been printing correctly at all. It is wasting a lot of labels.
Thank you for sharing this feedback. It is very useful for future developments and to help make this as user friendly as possible for merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and see what exactly is effecting your app and hardware.
Please feel free to reply to my email to see what we can do to help for you personally, but just to inform you there are only some printers that are supported and I have listed them here, just incase you are using hardware that we would not support: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer but regardless, I'll see what can be done. Thanks!
Niall, Shopify Support
I've had two issues with using this app since loading it to Shopify. One, there doesn't seem to be a way to filter and select just the items that haven't already had barcodes created. And two, if you use a standard printer with sticker tags on sheets- there is no way to select where on the sheet you want to start printing from. These two issues make it much harder to efficiently use the app.
Thank you for this feedback! You can filter your products by items that do not currently have barcodes created. The steps to do so are listed here: http://bit.ly/2GDcv19.
As for your second point, this is a limitation of the app and I have provided this feedback on to our developers. We are constantly striving to better our tools and we appreciate you taking the time to provide us with this feedback.
I’ve reached out to you via email to provide any further support and receive any further feedback you may have, I hope to hear from you soon. -Bo, Shopify Support
The key is to select the right label size, in the App settings, AND the printer settings (in the drop down menu). If those are right, the App works great!!
I know there are some complaints about this app, but I like it. It creates barcodes for me as well as labels so I don't have to do it manually.