Reviews (559)

Overall rating
2.2
Counts per rating level
  • 13% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
July 7, 2023

App was working until the beginning of this week, where as of now it hasn't let me print out a single label. The page doesn't even load up anymore, I was chatting with a Shopify representative and still couldn't come up with a solution. Still haven't been able to find the problem, if anyone else knows please reply. thanks

Rotation.Philly
United States
Almost 2 years using the app
Shopify replied August 8, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that your experience with the app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

March 7, 2021

It works. There aren't a whole lot of label templates to select from. And the custom label templates are minimal at best. But if you stay within the parameters given, this will get the job done. For what it's worth, I dare not complain too much about a fully functioning app that's absolutely free. So, it's good.

Very Ashley
United States
Over 2 years using the app
January 19, 2023

sorry but the code of AVERY 70X36 a4 it s very hard to find ... i need an help... please who can help me?

Olimpiadi 2.0
Italy
About 2 years using the app
Shopify replied February 27, 2023

Thank you for taking the time to reach out to us. While we are unable to provide troubleshooting assistance here, we do have a 24/7 Support team on standby waiting to help. Please connect with us if you haven't already with this link: https://bit.ly/2AWw5VA. -Olivia, Shopify Support

August 3, 2020

I am totally and utterly disappointed by this app. We used it for about a year or so, and it seems to be OK until, it started generating duplicate barcodes. What an utter nightmare. I mean it just needs to do ONE THING. JUST ONE THING - unique barcodes. And it manages to create duplicates. I rang up support, and was told this was "known" If it was know - this is a critical defect!. It shouldn't be that hard to create unique codes. That's what computers are really really good at doing. Please fix this.

alfaberry
Australia
Over 1 year using the app
Shopify replied August 12, 2020

I'm sorry to hear that you've experienced this issue with the Retail Barcode Labels app but thank you for notifying us of this problem here. I'd like to take a closer look and see if there's anything else we can do to troubleshoot this issue, so I will be sending an email to you shortly to discuss this with you further if you're still looking for help. Please get back to me there if that is the case. -Victor, Shopify Support

May 3, 2019

Very handy App, however, would be more useful if you were given the option of when receiving product, you could simply click to print labels for the items you're receiving in one easy step. The way the App is currently set up, it can be cumbersome to go back and forth and select items, edit number of labels needed, etc. Could be more streamlined and more efficient, but glad the App is available.

Bare Arms Gear
United States
About 2 years using the app
January 22, 2023

Not compatible with Google and not recognised by https://www.barcodelookup.com/ making products unable to sync with Google!!

OHEMA OHENE AFRICAN INSPIRED FASHION
United Kingdom
Over 1 year using the app
Shopify replied February 28, 2023

Hey, there. Thanks for taking the time to leave us a review for our app. Just to clarify, Retail Barcode Labels is built for the Shopify Platform, and was not built as an integration tool with it's labels for third party platforms. Google may use it's own labels and codes, like GTINs, for example, which they have already determined and you can attach to your products via the Google Sales Channel and your Google Merchant Center Account. I'm happy to pass your feedback regarding having the labels generated by Shopify's app integrate with other platforms. I can't say what the result of your feedback may be, but you can rest assured that the feedback has been passed along. -Imogen, Shopify Support

November 20, 2020

Love the app, it has helped make our brick and mortar store more efficient. My only complaint is that it doesn't do GTIN for selling online like google or amazon. I would even pay for that

Whitt & Co. Clothing
United States
About 2 years using the app
Edited April 9, 2019

I wish the tags could be more customizable. I wish the business name could be included in the tag and also that the barcodes would be smaller so the other text can be larger.
Wish creating the barcodes could be done in one step in the transfer instead of having to go into each individual item upon creating the transfer to create barcodes and print tags.
Also-if things are on sale online with the strikethrough text, can we also have a strikethrough text option on the tag? So we don't have to handwrite the changed sale price. People could see the original price (strikethrough) and the sale price listed. It would look more professional & people would be more apt to buy things in store if they saw the original price and then the money saved with the sale price listed as well.
More customization would be SUPER.

Head West Bozeman
United States
Over 1 year using the app
March 20, 2019

not working at all. Old version is much simple and user friendly. Please bring it back old version

underground fashion
United States
2 months using the app
Shopify replied April 26, 2019

Hey, there! We really appreciate you taking the time to give us this feedback. I have gone ahead and emailed you, if you need any support or have any more specific feedback you would like to share with us we would be more than happy to chat, you can respond to the email to get through to me directly. -Bo, Shopify Support

Edited July 16, 2020

This app will destroy your UPCs of existing products. My entire database of 100,000 products are all compromised because of this app! Do not use!

Card N All Gaming
United States
2 months using the app
Shopify replied August 10, 2020

Thank you for leaving this review. I'm so sorry to hear that you had a frustrating experience with the app. I would like to take a look into the account to find out what happened and see if there's anything I can do to help. I have sent you an email in order to investigate. Please respond to that email whenever you're able to and we can take a look into this together. -Oliver, Shopify Support