Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
June 20, 2019

I'm giving 3 stars because it is useful to gabe labels on our products, but the process is tedious. I can't seen too just print labels for all new arrivals as they come in. I have to like search out the products and add them. Plus it seems like there are more screens to click through then needed. If you could get three work flow worked out, then I'd rate higher.

RC Addict Parts
United States
Over 1 year using the app
Shopify replied June 29, 2019

Thank you very much for taking the time to share your feedback with us. Our team works hard to improve app functionality and we appreciate this kind of information. We’d like to chat about this further with you, so I’ve reached out via email. I look forward to hearing back from you soon! -Lizzy, Shopify Support

April 11, 2019

This app is faster than the previous label printing way and i like that it prints fast as well as has the sizes on the label. The only negative is that you have to go select each item individually to create the barcodes then you have to go back and select all the items again to print. It would be helpful if there was a button to create ALL barcodes for items without on the main page.

The Posh Peach
United States
Over 1 year using the app
April 20, 2022

Easy to use and works well for us but would be amazing if we could print labels from the transfers page... I noticed in an earlier review reply you said you were working on this, how is that going??

Great Ocean Road Nursery ABN 36646349180
Australia
Over 1 year using the app
Shopify replied May 2, 2022

Hey, there. Thank you for taking the time and sharing this review. We're delighted to hear that Retail Barcode Labels is working well for you! While we don't have any updates on printing labels from the transfers page at this time, we understand that this is important to you and we'd be happy to add to the feature request. If Shopify moves forward with any updates or changes to Retail Barcode Labels, we'll be sure to announce them on our changelog (https://bit.ly/3108IBL). Cheers! -Elias, Shopify Support

March 30, 2021

It works but needs tweaks to be a good useable app. Firstly, If you have spent 10 minutes finding all the products you wish to print barcodes for, if one is missing a number, rather than throw you out of all the hard work you have done putting it on a list to print, how about it designate a barcode and then go to the next page for the quantity of labels needed?. This one is the deal breaker for me. Transfers!. I have just put over 350 new stock items that arrived today, now all of these products need barcode labels. Why cant there be a button to print barcode labels from that screen. It would save hours of work?. It took me ages to enter it for the transfer, having to compile the exact list again to generate the labels is a huge waste of time!.

NSI NZ Ltd
New Zealand
Over 1 year using the app
Shopify replied April 12, 2021

Thank you for getting in touch and writing your review, and I can certainly sympathize with your frustrations here and see why the suggestions you've made would be beneficial. They are greatly appreciated as merchant feedback plays a big part in platform development here at Shopify, and I will be sure to pass your comments onto our development team for them to consider. -Victor, Shopify Support

June 26, 2020

Shame we can't select our own label size. I really need to print brother 23x23 labels. Please make this an option!

Drone Authority
United Kingdom
Over 1 year using the app
Shopify replied July 17, 2020

Thank you for sharing this request. At this time, the supported barcode printers only work with Dymo and Avery Standard labels (https://bit.ly/2Oz4D3Z). I would like to submit your feedback to our development team, so I've just sent you an email in case there are any other details you would like to add. Please feel free to follow up with me by replying to that email whenever you have a chance. -Sophia, Shopify Support

August 13, 2020

We are no longer able to access the Retail Barcode Label App - we are getting a message that the IP address is not recognised. Have tried deleting the app & re-installing it, however when we try to re-install it, it also shows a message that the IP address is not recognised.
I have emailed the support email address without response. I am very disappointed by this & it is affecting our ability to run our business.

Woolerina
Australia
Over 1 year using the app
Shopify replied August 21, 2020

Thank you for your review and for bringing this issue to our attention. I'm sorry to hear that you are having difficulties accessing the Retail Barcodes app, but I'm glad that you've reached out to our Support team. I would be happy to look into the status for you, so I'll be sending you an email shortly with an update and some troubleshooting steps. Thanks again! -Julie, Shopify Support

December 17, 2020

Not bad - has some quirks. Occasionally when I choose to generate barcodes for a product, and it says it's finished generating, the next screen tells me that not all products have a barcode. So I have to click Generate barcode again and pray that all of the items get a barcode. Repeat a couple of times, until they all actually do have a barcode. This seems to happen 1 out of 3 times. Please fix! Otherwise decent app.

Disc Republic
Canada
About 1 year using the app
Shopify replied December 21, 2020

Hey, there! Thanks so much for taking the time to write a review. I'm sorry to hear that you're encountering some issues when generating barcodes. I'd like to gather some more information from you about this, to see if there's anything we can do and make sure your feedback is passed on to the correct team. I'll send you an email shortly for more details and we can discuss there. Thank you! - Brie, Shopify Support

October 17, 2022

Why does Retail Barcode limit a dumbell label to 1 line? We would love to be able to use Retail Barcode Label to print our Dymo dumbell labels, but we print 2 lines on them and need 4 fields. The dumbell fits all of the text. Saying this APP allows you to "create custom templates" is not really true. Right now we have to export product data and then merge with the Dymo template, but the exports take more time and because Shopify limits product list in admin to 50 records per screen, we end up exporting multiple documents. Please fix Retail app to allow TRUE customer design. We print 2 lines on dumbell labels for all of our products, so there is no reason we should be limited to 1 line of text in Retail Barcode App.

Q Evon
United States
About 1 year using the app
Shopify replied November 8, 2022

Hi there, Q Evon. Thanks for taking the time to leave us a review! We're sorry to hear that the current functionalities of the app don't support what you're trying to do with your labels. I'm happy to take your feedback here to our Product Team, so they can consider adding more lines of texts for certain labels in a future update. I can't promise when it may happen, but you can rest assured that our team will be aware of your request. -Imogen, Shopify Support

April 7, 2021

I was using this app for the last few months and didn't have any issue. Today it has stopped creating barcode when I am after getting a huge delivery in causing me a load of backlog. I uninstalled it and reinstalled it and it still won't work.

Pat Lane Shoes
Ireland
About 1 year using the app
Shopify replied April 21, 2021

I'm sorry to hear that you've had this issue with the Retail Barcode Labels app but thank you for letting us know here in your review. It sounds like this is an issue we may be able to troubleshoot for you, so I'd recommend reaching out to our support team directly for assistance: https://bit.ly/2AWw5VA. They'll be able to authenticate you on the store and take a closer look at things for you. -Victor, Shopify Support

Edited February 11, 2020

Why did you take away the auto print feature for labels? Now we have to go through 2 extra steps, it's not as easy and streamlined?! Would love to see the auto print feature return.

O N A T A H
United States
About 1 year using the app
Shopify replied March 3, 2020

Thank you for writing your review and providing your feedback to us here. We aim to make the app as streamlined as possible and I hope the ability to create and print labels in bulk still makes the process straightforward for you, but I can appreciate why this feature would make the process even faster. I will be sure to pass your comments onto our development team. Thanks again! -Victor, Shopify Support