All reviews
TAYLRD
This app just doesn't work. Tried for 3 days to Print Labels, but no connection at all from app. Do not reccomend
Developer reply
Thank you for sharing this feedback!
I'd be happy to work with you to see what we can do to get the app working for your business! I’ve followed up with you via email so that we can look into your account and offer some steps to help out. -Lizzy, Shopify Support
Humble Bumble kids Boutique
I dislike having to go through products alphabetically. I would like to be able to print the most recent products created instead of having to search, print, go back a page, search, print, go back a page, search print...you get the idea.
Developer reply
Thank you for leaving this review and sharing your feedback. I understand how beneficial it would be to have the most recently added products displayed first when creating and printing new labels.
Our teams are always working hard to improve the functionality of our apps, so I'm going to share your suggestion with them regarding the sort order of the products when printing labels. I'll reach out to you via email to ensure your feedback is logged with our development team directly. Thanks! - Rae, Shopify Support
SPREE Boutique
I used to be able to add a product and create a barcode label right from the product added and print. Now I have to jump through hoops going back and forth creating it up to 3 times before I finally can print
Developer reply
Thanks for reaching out with this feedback. To print a barcode label directly from a product page, just click 'More actions' at the top of the page and select 'Print barcode labels'. This will open up the Retail Barcode Labels app in your Shopify admin so that the label template and the number of labels required can be printed. Labels can also be printed from the product list view by following these steps: http://bit.ly/2GC5bSM.
I'll reach out to you via email so that we can discuss this process in more detail. Speak soon! - Rae, Shopify Support
American Car Craft
This app went rogue and replaced all the barcodes on-site with 8 digit codes. What little support I received just said there were plenty of warnings that action was going to take place...not so. Now Google Shopping sees all barcodes as invalid. Not happy I gave 1 star because there is no -1 option.
Developer reply
Thank you for posting this review and sharing these details. I'm sorry to hear about the issues you had with the Retail Barcode Labels app, and how this impacted your setup with Google Shopping. I understand the difficulties this has created for you, so I'd like to follow up with you via email so we can discuss your specific experience in more detail. I'll be in touch soon! - Rae, Shopify Support
Podwinkle
At first, I thought his app was great because it was easy to figure out. But then, when you start using it, it takes forever to go through each item to pick barcode for, and then it won't print, and I could not find a way to save what I had selected because it made me start all over again. I spend hours trying to get it to print, and every time I tried to print an error would come up! Such a waist of time.
Developer reply
Thank you for sharing this feedback on your experience. To speed up the process of creating and adding barcodes, try following these steps (http://bit.ly/2NmqNoW) to assign barcodes to all products and variants. In terms of the print error, this may be resolved by ensuring your printer is set up with these recommended settings: http://bit.ly/331SMkl.
I'm going to send you a follow up email so we can work through these issues together in more detail. I look forward to speaking with you soon! - Rae, Shopify Support
Juntos Project
The barcodes supposedly generated but I could not see them on the product page or create a file to add. Waste of time!
Developer reply
Thank you for writing your review and providing us with your feedback. When you generate barcodes for products using the Retail Barcode Labels app, the barcodes should then appear in the Inventory section for each product.
If this hasn't been happening or if you're unsure on how to utilize the app's features, I'd be happy to take a closer look and offer some guidance on this. I'll be sending you an email shortly to touch base with you on this so please keep an eye out for that and get back to me there if you'd like some assistance with using the app. -Victor
Ipanema
I am setting up a new online store and I used this to create all my barcodes. Now when I connect to Google Shopping my items get rejected for incorrect barcode. They are looking for a 13 digit barcode and this only provided 8 digit codes.... unless I am missing something!
Developer reply
Thank you for writing your review and for providing your feedback to us. The barcodes you need for the Google Shopping channel are GTINs, which must be sourced by yourself and are a requirement Google themselves ask for in order to run ads on their platform.
The codes created with the Retail Barcode Labels are therefore inappropriate, and are more appropriately used for inventory management and stock-taking purposes. I hope this helps explain the situation but I will be sending you an email shortly to touch base with you incase you have any further questions. -Victor, Shopify Support
SpinWarriors
please add many variant size of label and we can custom size, position text/barcode at the label, we think it very important
Developer reply
Thank you for taking the time to share this feedback with us! While the retail barcodes app does include most popular label sizes, I can understand how having more customizable options would be beneficial to a business.
I would also like to share your feedback with our development team so that we can continue to improve our apps! I’ve followed up with you via email so that we can chat in more detail. -Lizzy, Shopify Support
moddaq
Does not work as shown. Will not include price at any cost. Finicky with lines. If you add certain things in line one line two will not work. Do not think this app ever went though testing phase before being published.
Developer reply
Thank you for this feedback. I'm sorry to hear that you're having troubles with getting the price to display on your labels, and I would like to help investigate this in more detail. In order to get started with this, I'm going to send you an email in a few moments. Please keep an eye out for this email and reply directly back to me once you receive it so that I can help troubleshoot this issue further. Thanks! - Rae, Shopify Support
Todo Divino
It doesn't match the print formats, I don't know why, I have to convert the PDFs to Words and edit the margins, but it would be a waste of time. I should fix that.
This is using the 3 x30 labels in letter size
Developer reply
Thank you for sharing this feedback! When you're printing you may be able to correct the settings for the print out by using your system's printing options. This screenshot shows how to access those (https://screenshot.click/11-14-pvyfk-mbpua.jpg).
I’ve followed up with you via email as well in case you needed any further assistance on this. -Lizzy, Shopify Support