Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
March 26, 2019

This is the worst "upgrade" to the previous Barcode Printer app!! Last app you hit "more actions" then typed in the number of labels you wanted. Now, you have to jump through hoops to print out labels! Bring back the old app!!

House of Hazen
United States
7 days using the app
Shopify replied May 1, 2019

Hey there, thank you for taking the time to provide us with this feedback. We are constantly working on our apps to improve them so your feedback is greatly appreciated. I have gone ahead and emailed you as I understand that these additional clicks must be a massive pain point for you. I look forward to hearing from you. -Bo, Shopify Support

February 17, 2021

I was really excited to use this product until I found it extremely difficult to get the labels printed. Its super easy to get them created BUT you cannot print them easily. Very disappointed!

ONE OF A KIND
United States
7 days using the app
Shopify replied February 19, 2021

Hey, there! Thank you for your review - I'm glad to hear that you're finding the labels easy to make. In regards to getting them printed, you can check out the printing instructions and recommended print settings here: https://bit.ly/2OP7kS5. That said, our support team is also happy to help you get this sorted out. Feel free to reach out any time: https://help.shopify.com/en/questions. - Brie, Shopify Support

February 4, 2020

Really happy with this app. Quick and easy to use. We are barcoding our entire warehouse using it....that's over 12,000 labels. Haven't had any issues at all.

Tulio
Australia
About 2 months using the app
March 1, 2021

The app is very easy to use for creating and printing barcode labels and is virtually plug and play. It will print the basic information you need but if you are looking to customize label layouts there is not a lot of movement. A couple of improvements could be adding the option of using a QR code and the ultimate would be an automatic SKU number generator for new product entered in your store.

The Georgian Artisan Shop
Canada
2 months using the app
Shopify replied March 2, 2021

Thanks so much for this feedback! I'll be sure to pass those suggestions on to the team for you. Cheers. - Brie, Shopify Support

July 9, 2020

When it works it's great but I am weekly having problems with it- it's quite frustrating..............

LJ's Retail Therapy
United States
About 2 months using the app
Shopify replied August 3, 2020

Thank you for writing your review and for providing us with this feedback, and I'm sorry to hear that you've run into consistent problems with the app. I'd like to learn more about these issues to see if I can help at all so will be sending an email shortly to touch base with you on this. Please get back to me there if you're still looking for assistance. -Victor, Shopify Support

May 11, 2021

doesn't work, I've adjusted everything to the right size and when you print it still doesn't add up to the margins

Shop Relentless Boutique
United States
6 days using the app
Shopify replied May 20, 2021

Hi, there. Sorry to hear that the label isn't adding up to the margins. If this problem is persisting, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/34fzJ8F) and log into your account to create a support request. -Elias, Shopify Support

Edited May 20, 2019

I like the functionality of this app, however it would receive 5 stars if there were more options for setting up the labels. Currently only two lines are allowed for the size label I use, however there room for more lines but no functionality to support it.

bluebird
United States
2 months using the app
July 10, 2019

There are a lot of tags to make no name, which makes me very annoyed. Please improve, thank you!!!!!

Jiangxinknife
United States
About 2 months using the app
Shopify replied July 22, 2019

Thank you for sharing this feedback. I'd like to chat with you more about the improvements you could suggest here.

I've reached out to you via email so we can do just that! I hope to hear back from you soon. -Lizzy, Shopify Support

May 27, 2019

I was loving this app until the print alignment messed up on me I could not figure it out I tried everything! Such a big disapointment because the labels made my product look professional.

ZoiDru
United States
About 2 months using the app
Shopify replied May 28, 2019

Thanks for sharing your feedback. We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I’ve sent an email to you and so we can get this app working! - JP, Shopify Support

August 1, 2020

Barcode printing works great. Wish that the prompt to create barcodes after selecting the ones to print, wouldn’t make you start all over. There should be an option to creat barcodes for selected print items, where one doesn’t already exist.

Carver Junk Company
United States
About 2 months using the app
Shopify replied August 12, 2020

Thank you for writing your review and for providing us with your feedback, and I'm glad to hear that you've been able to print your barcodes successfully using the app. I can see why the workflow you've suggested would be a useful addition to the app so I will be sure to pass on your comments to our development team for their consideration. Thanks again. -Victor, Shopify Support