Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
July 9, 2020

When it works it's great but I am weekly having problems with it- it's quite frustrating..............

LJ's Retail Therapy
United States
About 2 months using the app
Shopify replied August 3, 2020

Thank you for writing your review and for providing us with this feedback, and I'm sorry to hear that you've run into consistent problems with the app. I'd like to learn more about these issues to see if I can help at all so will be sending an email shortly to touch base with you on this. Please get back to me there if you're still looking for assistance. -Victor, Shopify Support

May 11, 2021

doesn't work, I've adjusted everything to the right size and when you print it still doesn't add up to the margins

Shop Relentless Boutique
United States
6 days using the app
Shopify replied May 20, 2021

Hi, there. Sorry to hear that the label isn't adding up to the margins. If this problem is persisting, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/34fzJ8F) and log into your account to create a support request. -Elias, Shopify Support

Edited May 20, 2019

I like the functionality of this app, however it would receive 5 stars if there were more options for setting up the labels. Currently only two lines are allowed for the size label I use, however there room for more lines but no functionality to support it.

bluebird
United States
2 months using the app
July 10, 2019

There are a lot of tags to make no name, which makes me very annoyed. Please improve, thank you!!!!!

Jiangxinknife
United States
About 2 months using the app
Shopify replied July 22, 2019

Thank you for sharing this feedback. I'd like to chat with you more about the improvements you could suggest here.

I've reached out to you via email so we can do just that! I hope to hear back from you soon. -Lizzy, Shopify Support

May 27, 2019

I was loving this app until the print alignment messed up on me I could not figure it out I tried everything! Such a big disapointment because the labels made my product look professional.

ZoiDru
United States
About 2 months using the app
Shopify replied May 28, 2019

Thanks for sharing your feedback. We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I’ve sent an email to you and so we can get this app working! - JP, Shopify Support

August 1, 2020

Barcode printing works great. Wish that the prompt to create barcodes after selecting the ones to print, wouldn’t make you start all over. There should be an option to creat barcodes for selected print items, where one doesn’t already exist.

Carver Junk Company
United States
About 2 months using the app
Shopify replied August 12, 2020

Thank you for writing your review and for providing us with your feedback, and I'm glad to hear that you've been able to print your barcodes successfully using the app. I can see why the workflow you've suggested would be a useful addition to the app so I will be sure to pass on your comments to our development team for their consideration. Thanks again. -Victor, Shopify Support

May 6, 2019

This app is okay. It gives the ability to generate barcodes and print labels, but it doesn't allow me to do it in succession. If I select a series of items and generate the barcodes, I have to re-select those same items again in order to print them. It would be more useful if I could generate the barcodes then print directly from the items I chose in the first place. Having to search for the item again is cumbersome and inefficient.

LAUNDRY
United States
About 2 months using the app
Shopify replied May 27, 2019

Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've gone ahead and filed your valuable feedback to our development team. I've also reached out to you via email to follow up on your experience. I hope to hear back from you! -Jason, Shopify Support

Edited May 7, 2019

Once it is installed it is not to bad, we are now very happy with it. Barcodes print way faster than before which is a nice benefit.

FEINRAUS
Switzerland
About 2 months using the app
Shopify replied April 26, 2019

Hi, there. Thanks for providing your feedback about your experience with this app. We're always trying to improve our platform and apps and it's feedback like this that is instrumental in that process. I've reached out to you by email so that we can discuss this further and I hope to hear back from you! -Emma, Shopify Support

April 1, 2019

Perfect! I needed barcode to make fairs and show simpler for my helpers, and this app help me do it!

La Cave à Laine
France
About 2 months using the app
February 15, 2019

I hope the devs or anyone who made this app actually read these reviews. The first app was bad but eventually functional from a workflow perspective. This new app has completely halted operations during one of our busiest times for printing barcodes. It's absolute garbage, the hoops you need to jump through from setup to print and simply not have it properly function (pages margins, etc) just go to show how overlooked the creation of this was. This is a very classic Shopify move, mindless development, never listening to your customers (it took 4+ years for customers to complain about the lack of a cost-of-goods section before any efforts of change), and releasing a product that actually destroys any productivity. I'm always amazed at how we're still paying for this platform, however it's difficult to move a whole shop's system. Must be why my two new shops are now on Squarespace...You gotta start helping your customers, Shopify.

Park & Province
Canada
5 days using the app
Shopify replied June 17, 2019

Thank you for your feedback on the Retail Barcode Labels app! I have gone ahead and reached out to you via email to offer additional support as I would love to get more context from you so that we can get the app working to it's potential. I apologize that your experience has been less than ideal and I look forward to connecting with you!

- Alex, Shopify Support