Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
November 16, 2020

Lacks support for custom labels. Great app otherwise. I would give 5-stars if it had that one feature. We use a custom printer.

House of Plants
Canada
About 1 month using the app
Shopify replied November 18, 2020

Thank you for leaving this feedback and I'm glad that you've mostly found the app to be useful for the business. I will be sure to pass your comments onto our development team for them to consider as we build and develop the app in future. Thanks again! -Oliver, Shopify Support

February 16, 2019

The old app was ok but very slow. This app takes way too many steps to print barcode labels. We print a lot of labels for thousands of products and you now have to click 3 more times to just print a label. When you are doing many, this is not better - it's worse for productivity.

Additionally, the labels don't allow any adjustment so the product name and barcode get cut off on the left side of the label. There's no option to adjust that. When Shopify requires you to go to another app, it should at least meet what was good about the prior app and I would hope be more efficient and easier than less efficient. I'm not saying it's hard because you can figure it out easily but there are too many clicks that are unnecessary in an app.

The development team should sit and produce a few hundred labels of various products and then they'll see the opportunity to streamline the steps.

Our use: Dymo LabelWriter 450 Turbo with Dymo small labels 1"-2-1/8"
Everything worked fine on the prior app except the speed. Now it cuts off the name and sku on the left side and takes too many steps to simply print.

NashvilleSpiceCompany
United States
4 days using the app
Shopify replied June 17, 2019

Thanks for taking the time to share your feedback with the Retail Barcode Labels app! We're always working to make sure our apps function properly for our merchants, so I’ve followed up with you via email so we can take a closer look at the issue you are having as well as document any additional feedback you may have. Looking forward to connecting soon!

- Alex, Shopify Support

Edited August 7, 2019

I have been using this app to create barcodes and most of the time it has worked well. I wish that you could manipulate the order of the labels as I do not fill a full sheet of labels and I waste labels. Unfortunately, it has created one barcode code assigned to multiple products. We cannot use these certain barcodes as it does not work well with our system. :(

Greek Divine and More
United States
29 days using the app
Shopify replied August 20, 2019

Thank you for reaching out and for providing your review. We're always looking to improve the platform and apps that we offer, so we appreciate feedback from our merchants on how we can do that. I will be submitting your feedback re: the order of the labels to our development team.

In regard to one barcode being assigned to multiple products, this should not be happening. I will be sending you an email shortly so that we can troubleshoot this problem and hopefully find a resolution. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support

March 4, 2019

This app is completely worthless. It is NOT user friendly!! WAY too many steps to print a barcode. The app you had before you took it away in Feb was way better than this one!

Small Town Chic
United States
3 days using the app
Shopify replied April 23, 2019

Thank you for the feedback, we are constantly trying to improve and so feedback such as this is always appreciated. I understand that this app does take more clicks than the previous version. I did some further digging into this and found that when merchants go to print the labels, they often experience missing label types from their print selection settings. To get around this, you will need to select 'Print using System Dialogue' and then select the appropriate SKU from the list there instead.

I have followed up with you via email to provide further support and receive any additional feedback. I look forward to hearing back from you! -Bo, Shopify Support

June 20, 2020

Creo necesario incuir mas plantillas de Dymo. Esta muy limitado para poder imprimir con esta impresora. De resto me parece una buena app

Gracias

mui mia
Spain
About 1 month using the app
Edited June 4, 2019

Shopify is on the right track but the app is still very limiting. I do like that they are trying! One thing that would be a game changer is if the barcode app would allow us to print labels from the transfer or import windows. Way too hard to go and find the labels you need to print each time inventory is received. If Shopify would use the POS portion of the inventory as a true 'source of truth' then the philosophy would be much more effective!!

MILOSLC
United States
25 days using the app
Shopify replied June 6, 2019

Thank you for sharing this feedback! We’re always looking to improve apps with this kind of information, and we are working to improve the way our apps work with stores and what they can offer merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and if there are any other recommendations you would like to make, you can reply to that email. I would like to help you voice your concerns and forward them to our developers. Thanks!

Niall, Shopify Support

January 27, 2021

This has helped us streamline our products and be more efficient. So happy we purchased a barcode and applied this app.

400 RS Home & Design
United States
26 days using the app
May 7, 2020

Ottima app, cercavo da tempo un app del genere per stampare le etichette per il mio store con la stampante dymo. Grazie davvero, mi avete salvato la vita !!!
5 stelle !

Shoebuya
Italy
25 days using the app
October 6, 2020

I CANNOT CLICK ALL PRODUCTS TO PRINT BARCODES AT ONCE, I HAVE TO CLICK A COUPLE OF PRODUCTS AT A TIME

Diamond Gurl Factory
United States
3 days using the app
Shopify replied October 7, 2020

Thanks for sharing your review. You can actually print labels for all products at once directly within the Products section of your admin, where you have the ability to bulk select many products as you like. We have instructions on how to achieve this here: https://bit.ly/2SxEPXV.

I'll also be following up with you via email shortly so we can discuss this further. Looking forward to your response! - Julie, Shopify Support.

April 21, 2020

We are new to shopify and trying to use the retail label app slows down our process but is the only no charge app available. On 50% of the product entry we have to keep re instructing the system to create barcodes and then print the label. Not one day of product entry has gone by without the system failing and us having to repeat steps over and over again on the same product.

Citywide Fashions
United States
22 days using the app
Shopify replied April 24, 2020

Thank you for providing your feedback to us here and I'm sorry to hear that you've had consistent issues with the Retail Barcode Labels app. I'd like to learn more about this problem to see if I can help at all, so I will be sending an email to you shortly to touch base with you and find out more about what issues you've experienced. Please look out for my email and get back to me there if you're still requiring assistance. -Victor, Shopify Support