All reviews
Bardees Designs
Even after selecting price and removing all Variants, price doesn't show. I tried everything… but still
Developer reply
Thank you so much for submitting your review. I'm sorry to hear that the template hasn't been cooperating with you, and I'd like to help you get it sorted out. I have sent you an email so we can take a look into the app settings together. Please reply to that email whenever you have a moment. Looking forward to getting this resolved for you. -Sophia, Shopify Support
Brim & Boho
needs more work and get rid of the pop up asking me to review. actually to many little "tool tips" on the main screen
Developer reply
Thank you for writing your review and providing candid feedback on the app, it's much appreciated. I will be sure to submit your comments to our team who work on the Retail Barcode Labels app for them to review. -Victor, Shopify Support
mudandthread
not working any more. I really used this. And then uninstalled to see if that was the problem and now it keeps failing to install.
Developer reply
Thank you for reaching out about this and for writing your review. I'm sorry to hear that you've experienced this issue, and I'd like to take a closer look at this to see if I can help you get the app installed again. I'll be sending you an email shortly to touch base with you on this so please look out for that and get back to me there if you're still wanting to use the app. -Victor, Shopify Support
iShop A La Mode
This app sucks. It does not work. After you create barcodes and go to print barcodes, it ALWAYS gives you an error message of missing one barcode so you have to repeat the entire process twice every time. So frustrating! It is wasting valuable time!!!
Developer reply
Thank you for leaving this review, and outlining the troubles you're encountering with Retail Barcode Labels. I'd really like to help look into this error message further and ensure this is investigated on our end, so I'm going to send you an email shortly with more information. Please reply directly to my email if you still need assistance with this. Speak soon! - Rae, Shopify Support
AdvertisingClock.com
App works well for me BUT one Big problem is that Google Shopping requires a 10, 12 or 14 digit bar-code. This app creates an 8 digit code and therefore if you are also using the Goggle App, your products will NOT upload to Google Shopping! What a shame someone didn't know that when they created the app. Could have offered an option for number length.
Developer reply
Hi, there. Thank you so much for providing your feedback, and I can certainly understand your frustration there. You are correct that the app creates 8 digit bar-codes while Google requires 10, 12, or 14 digit UPC codes.
What's happening here is that the app populates your barcode locations in Google Shopping with these 8 digit numbers - these are actually GTIN numbers, however because Google reads them as UPC numbers, they will not accepted.
The easiest way to resolve this is to manually replace the barcodes with your own GTIN numbers in the Google Shopping app. That said, I totally understand that this is not ideal. I'll be sure to pass your feedback on to our developers as a feature request, for either a separate box to fill in GTIN numbers on product pages, or for the option to print longer barcodes in the app itself.
Thank you! - Brie, Shopify Support
ANN|JEAN Boutique
The app does not work 90% of the time. It takes about 10-20 times to get a barcode created. This takes up time that I do not have. Look into fixing this problem..
Developer reply
Thank you for writing this review and I'm sorry to hear that you've experienced this problem with the Retail Barcode Labels app. I'd like to take a closer look at this to see if I can help resolve the issue, so I will be sending you an email shortly so that we can discuss this in more detail. Please get back to me there if you are still seeking assistance. -Victor, Shopify Support
Marigold Way
This is a very clunky and buggy app. The previous app was much better. None of my employees can figure out how to use this. Resulting in lots of label waste. The many steps are one of the problems and there's obviously some print driver (do they even exist anymore) issues. It's made barcoding very frustrating and inefficient.
Developer reply
Thank you for sharing this feedback with us.
We have teams dedicated to making sure feedback is heard and applied to future developments in the apps we offer. We’d like to chat more about your experience and which features are causing frustration.
I’ve reached out to you via email, and look forward to continuing our conversation! -Lizzy, Shopify Support
TlbatkShop | طلباتك شوب ® Official Site
worst app Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Developer reply
Thank you for the feedback; I'm sorry to hear that you're not enjoying the app. I'd like to find out more about what specifically you had trouble with, so that we can troubleshoot any issues with you and pass that on to our developers as well. I'll reach out to you via email shortly and we can discuss there. Thank you. - Brie, Shopify Support
Wall To Wall Storage
Pretty worthless. It creates 8 digit bar-codes while in the USA Google requires 12 digit UPC codes. The App will populate your custom products bar-code locations with these 8 digit numbers and then Google will kick them all back and you will have to manually remove them. I submitted an inquiry on this and was told that these are actually GTIN numbers but Google reads them as UPC numbers. There needs to be a separate box to fill in for GTIN numbers on the product pages.
Developer reply
Thank you for the feedback! I can definitely understand the frustration with having to manually replace the barcodes with your GTIN numbers. An alternative option would be to export your products via a CSV file to change them in bulk and import them back into your store afterwards.
That said, I'll be sure to pass that feedback on to the relevant team so that hopefully a separate field for that is added in the future. I will follow up with you via email shortly as well, in case you have any further questions about this. Thank you! - Brie, Shopify Support
Market Street Gallery
STOP ASKING FOR FEEDBACK. Needs improvement. Should be able to search for a product using a contains match, not a starts with match. This slows down the printing process.
Developer reply
Thank you for writing your review and I can see why this change would be a useful one. We report merchant feedback to our development team so they can gauge demand from our merchants and understand better what changes merchants want to see. I will be sure to log your comments with them. If you have any further questions about the app or need help with anything else, please contact our support team at any time. -Victor, Shopify Support