Retail Barcode Labels , 480 reviews

Overall rating
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 48% of ratings are 1 stars
March 9, 2023

The app started randomly generating barcodes without our request, causing several issues with our integrations

Time spent using app: 29 days
Shopify replied March 14, 2023

Hey, there! Thanks for taking the time to write a review. If available, could you attempt to clear your cache on your browser? In some cases, clearing the cache on your browser can fix mirror issues that you may experience with the Shopify admin.

If the issue persists, could you try to use a separate browser? For example, if you are using Safari - try this action on Google Chrome.

If these troubleshooting methods did not work for you, we can take a further look into the application by reaching out to our live support: - Ollie, Shopify Support

February 10, 2023

This would be great if I could only print the labels that I actually have in a POS location and not my WHOLE store. This option is not available and it’s a headache to go one by one to choose the amount of labels to print. I would be great if I could match my inventory to a specific POS location and just print THAT.

Is there something im doing wrong or missing here?

CXC Puerto Rico
United States
Time spent using app: Over 2 years
Shopify replied March 1, 2023

Thank you for taking the time to provide us with your feedback and for letting us know how you'd like to see the Retail Barcode Labels app improved. At this time, it is not possible to print labels based on location, but I can see why this would be a time-saving and efficient feature. Your feedback will be communicated to our development team. -Victor, Shopify Support

January 4, 2023

everything is fine... but all template price is not getting printed properly price is coming only in tag template :(

Time spent using app: 1 day
Shopify replied January 15, 2023

Thank you for reaching out and bringing this to our attention. It looks like we may need to access your account in order to get a closer look at the issue. While we're unable to provide account-specific support via the Shopify app store, we'd be happy to further assist you through live chat, email, or callback. Please visit the Shopify Help Center ( and log into your account to create a support request. Cheers. -Elias, Shopify Support

November 5, 2022

Het € staat super dicht bij de prijzen waardoor het soms een ander getal lijkt. Dit zorgt voor zeer veel verwarring? kan dit aangepast worden ?

Time spent using app: 10 days
September 15, 2022

This app literally wasted hundred hours of my work life by simply generating random barcodes for all my existing SKUs. I tried contacting Shopify to see if I can undo the changes and get back my original barcodes but unfortunately it didn't work. am so disappointed. Regret installing this app!

Brandat Outlet
United Arab Emirates
Time spent using app: 24 days
Shopify replied September 27, 2022

Thank you for taking the time to write your review and I am sorry to hear that you experienced this issue with the Retail Barcode Labels app. I can appreciate that your barcodes being overwritten was a significant headache and I am sorry to hear that you were not able to revert back to your original barcodes.

Moving forward, there are other inventory management apps on the Shopify App Store that allow you to generate and use barcodes, so I would encourage you to look into some of those if you no longer wish to use Retail Barcode Labels: -Victor, Shopify Support

Edited August 28, 2022

Very poor app for handling the most important physical function in Shopify. Very disappointing. The poor function and printing of a barcode symbol is a good reason to never use Shopify. We had too many problems to get 20,000 labels working. Always an issue getting the barcode to print properly and read with the proprietary Socket Mobile scanner for Shopify POS. -The Documentation is poor to explain how layout works with "limited formats" and how that interacts with a thermal label printer with a label of a different size. There are so many label sizes. Why have such limits and not allow a standard dimension to be used?
- No warnings for character limits on barcodes. There should be a warning when printing barcodes on labels that might be too narrow and create readable issues in 128.
- No options to enable/disable compression, resizing or automatic "fit to size" within the app. Too much reliant on the print driver to adjust the barcode, when the app should be handling this.
- No options for custom layout , including text wrapping options, font size.
- No option to add a logo to the retail label. We want to add a small corporate logo somewhere on the label for branding.
- the variant and product selection screen is too basic. It should show you the BARCODE field and the fields that the chosen LABEL is using. DUH! You have to "Print Label" to see if all your fields are there. - give us the usable workflow to find the oddball variant that is missing a barcode so we can fix it before printing. - A custom layout that allows you to adjust the height of the barcode with the text fields would make this soo much better. even if it still forces the fields to center. And within the height of a text box, you can enable/disable text wrapping to handle things like a long title. - the Label Template has a custom field for that template. BUT why not offer a "custom field" for the product, so a short title can be used to compensate for a long title that gets cut off the label because of the character limit. ...this app should be way better and more useful and accommodating. We tested identical test data with the Brother pTouch Editor and the same printer and the barcode labels came out beautiful, to the design, and accurately read quickly with the Socket Mobile S700. Verifying the conclusion that this app by Shopify is "trash".

Local Route Disc Golf
United States
Time spent using app: About 1 year
Shopify replied September 7, 2022

Thank you for taking the time to list out the issues you've had with the Retail Barcode Labels app, and I can see why the difficulties you've encountered have made for a frustrating experience when trying to design and print your labels.

Our app development team actively reviews merchant feedback and this helps inform them on where to make improvements for our apps. All of the suggestions you have listed will be passed onto them and we appreciate you writing your review to inform us of the problems you've encountered. -Victor, Shopify Support

June 18, 2022

"A technical problem prevented this page from loading. Reload this page, visit another page in the Retail Barcode Labels app, or try again later."
- shopify 2022
Time spent using app: About 2 hours
Shopify replied July 11, 2022

Hi, there. Thanks for taking the time to leave a review for us, and I'm sorry to hear about this error you've encountered. We recommend that you reach out to our Retail Support Team using this link here ( so they can investigate this error with you, and find a resolution, so you can access the application as expected. -Imogen, Shopify Support

April 29, 2022

For some reason it completly quit on me. It show me an error. so i deletd it and try toinstall it again and now the app just doesn't work. doesn't allow me to add it and it show me the error again. this is all crazy. I have no idea what to do. I have lots of labels to make and ths is very frustrated.

Cosmica World Boutique
United States
Time spent using app: Over 1 year
Shopify replied May 28, 2022

Thank you for reaching out and bringing this to our attention! If reinstalling the app didn't resolve the issue, then it's possible that the issue could be related to the cookies settings on your browser. To resolve this, we'd first recommend checking your browser's settings to see if you have enabled cookies ( You can also try using a different browser or device to check whether the issue is localized or system-wide.

If the issue continues to persist, then it looks like we'll need to access your account in order to resolve the issue. While we’re not able to provide account-specific support via the Shopify app store at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center ( and log in to your account to create a support request. Cheers! -Elias, Shopify Support

April 25, 2022

I thought this app and using barcodes on my products would be a super easy way to help me sell in person faster during fairs and markets, but just printing literally my very 1st page of barcodes was a disaster! I'm using avery labels and printing from my office jet printer and it doesn't print the description (why?? there's is plenty of room!) I can't print a barcode on my jewelry tags because Shopify doesn't support that label...what? Why? Makes NO sense at all since you're supporting all other avery labels! Shopify support while very nice just said-we don't support it and we don't support my printer (what? My printer works FINE and the barcodes work on the labels I've printed so far. Ugh-just frustrating! I guess you get what you pay for with a free app!

United States
Time spent using app: 3 months
Shopify replied May 20, 2022

Hey, there. Thank you for reaching out and bringing this to our attention. We're sorry to hear that you're unable to use your printer or the specific size of Avery label with our Retail Barcode Labels app. We do support some Avery labels, such as the Standard - 5160 and 5167 labels (, and you can use a standard desktop printer with these labels. However, we understand that being able to support more printers, label types, and label sizes is important for our merchants and we'd be happy to share your feedback with our development team. Thanks again. -Elias, Shopify Support

April 13, 2022

The app is terrible to use. I selected a Dymo standard label. The labels on the roll are in landscape format. When creating the template in the app, I could also select it without problems. However, the generated label comes - for whatever reason - in portrait format. I can not change or adjust it. After giving up on that, I chose a square template (Dymo 25x25). Here's the next bit of fun. The barcode is cut off due to the lack of font reduction. No adjustments possible. I use Barcode Man now, works great and you can customize many. Doesn't cost much either.

Time spent using app: 34 minutes
Shopify replied April 21, 2022

Hey, there. Thank you for taking the time and sharing this feedback with us. We also appreciate you for sharing an alternate recommendation! That being said, if you need to adjust the orientation of the labels, then you can do that by updating the print settings ( We'd also encourage checking our supported label sizes (

If you need any assistance with our app, then we'd be happy to further assist you through a callback, live chat, or emails. Please visit the Shopify Help Center ( and log into your account to create a support request. Cheers! -Elias, Shopify Support