Overall rating
2.3
Counts per rating level
  • 14% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 47% of ratings are 1 stars
Edited October 1, 2020

Fine at first but now won't work. Won't create new templates. And the printer paper size drop down doesn't have the compatible size printer paper.

AdventureUs
United States
7 months using the app
Shopify replied October 5, 2020

I'm sorry to hear that you've experienced this issue with the Retail Barcode Labels app but thank you for notifying us of the issues you're having here. I'd like to take a closer look into this to see if we can troubleshoot this issue together, so I will be sending an email to you shortly to discuss this with you further if you're still looking for help. Please get back to me there if that is the case. -Oliver, Shopify Support

February 22, 2021

We used this application to print the barcode for our store. While using this application we were facing the problem of not printing the price along with the barcode. We contacted to the support team regarding this issue. But they said that your country currency doesn't support with our system as this application is used worldwide for printing the barcode. For developer:
Developers should update this application with time by time as many of the Shopify users using this application for barcode printing.

ebarza
United Arab Emirates
7 months using the app
Shopify replied February 22, 2021

Hi, there! Thank you for that feedback - that is correct, you aren't able to print your pricing on your barcodes using the app if you are using an unsupported currency on your store. If this is the case for you, I'd recommend using the Dymo label printing software instead: https://bit.ly/39fg0Ji. Hope that helps! - Brie, Shopify Support

August 5, 2022

I wish you could add pre-existing barcodes from our vendors with the Shopify app. Need to allow up to 9 number barcode.

Swalty Sisters, LLC
United States
6 months using the app
Shopify replied August 18, 2022

Thank you for taking the time and sharing this feedback with us. While there isn't a way to import barcodes at this time, you can create barcodes up to 39-digits. However, this will depend on the type of labels you're using, so please refer to our list of supported label sizes (https://bit.ly/3durQDU).

That being said, we understand that importing barcodes from the vendors can be beneficial for our merchants, like yourself, and we'd be more than happy to pass this feedback along to our development team as a feature request for future considerations.

On the other hand, if importing barcodes is something that you absolutely need right now, then we'd encourage using StockSavvy Barcode Scanning (https://bit.ly/3SYLBUy) for the time being. Cheers! -Elias, Shopify Support

June 17, 2019

i use this app to print barcodes. it takes way too long to get the job done. too many windows to click through. i wish there was a way to just click create barcodes and print from the one screen.

Mint
United States
6 months using the app
Shopify replied June 17, 2019

Hi there, thank you for providing us with feedback on Retail Barcode Labels! Finding an efficient workflow is super important and I might have some tips you can use! I have sent along an email with my tips and to collect and additional feedback you have on the app! - JP, Shopify Support

April 25, 2019

I do not like the new app. The older one was much simpler and faster. This app makes me reset my label and printer every single use. Very unhappy with this forced upgrade.

Fly Guy Disc Golf
United States
6 months using the app
Shopify replied May 29, 2019

Thanks for your feedback! I understand the printer settings resetting can be quite frustrating for your workflow. When you print your labels, there is an option to go into the system dialogue. Once in there, you can select the preset to use your "last used settings". This will use the last preset you used for your labels.

I have also sent detailed instructions for your store via email, please do get back to me if you require any additional feedback. Hope this helps!

- Alex, Shopify Support

May 4, 2021

Honestly, we need more options for Dymo templates. Shopify Hardware sold us Dymo Hardware, but the size tags we need vs what is available as a template are way too big. Need this to be more customizable, so we can choose *Just* barcode and name of item, on a smaller Dymo label ( 1⁄2 x 1 7⁄8" or 1⁄2 x 1"). It's so limiting.

DECANTsf
United States
6 months using the app
Shopify replied May 15, 2021

Hi, there. Thank you for leaving a review and providing us with your feedback. I can see how having more options for the label sizes can be beneficial for our merchants, like yourself, and I'd be happy to share your comments with our developers. Thanks again! -Elias, Shopify Support

March 29, 2022

This is not a very good app. While it does create and allow you to print barcodes is leaves much to be desired. I just entered a transfer of almost 200 products and now I have to add each and every product to a que to print labels or print them one-by-one. Why would one not be able to print labels from a transfer (which is really a basic purchase order)? This is a feature that other providers offer (we switched from Lightspeed and they offered it) I would give it a better review if it actually worked the way we do.

Iowa Magic Shop
United States
5 months using the app
Shopify replied April 4, 2022

Hi there, Iowa Magic Shop. Thanks so much for taking the time to leave a review for us, and I'm truly sorry to hear that our app isn't able to quickly and efficiently allow you to print off labels from a transfer. This is a great piece of feedback to have for us, and as we're always looking to improve our product offerings, you can rest assured that I'll be making our development team aware of this. With this feedback, the team will be able to look into adding this functionality in the future. If you have any additional feedback for us, please feel free to let us know. -Imogen, Shopify Support

July 29, 2019

The app generated the exact same barcode for all products entered on the same day.... so every time we scan at checkout, we have to look through a list of products with the same barcode to find the product we are actually trying to scan and ring up while customer waits.

Willow Marie & Co.
United States
4 months using the app
Shopify replied August 5, 2019

Thank you for getting in touch and for leaving your feedback. I'm sorry to hear that you had this problem when using the Retail Barcode Labels app, and it certainly shouldn't be issuing the same barcode for each product in your store.

I will be sending you an email shortly so I can take a closer look at this issue and see what we can do to troubleshoot this and hopefully get things resolved. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support

Edited December 14, 2019

Generating codes took a while, and although my usual avery labels are not supportet, i can go and get the right ones here in germany hopefully.

Sometimes it just does not print.

"32 Etiketten auf 2 Blätter an Drucker gesendet
Überprüfen Sie, ob Ihr Drucker die Barcode-Etiketten ausgedruckt hat."

"32 labels on 2 sheets send to printer.
Check if your printer jas printed."
No print dialogue opened, no labels were printed. i dont use a dyno label writer, i use a standard laser printer. how do i get this to work?

And IF it prints, my POS App often just says "Barcode is not connected to a product"

Bild-Ahoi!
Germany
4 months using the app
Shopify replied December 16, 2019

Thank you for taking the time to write your review and provide us with your feedback. These errors could be appearing for a variety of reasons and I'll need to take a closer look at your store to determine what might be causing this. I'll be sending you an email shortly so please keep an eye out for my email and get back to me there. Thank you. -Victor, Shopify Support

March 29, 2019

It takes a few times to create the same labels and you have to keep going back in which frustrates me. It started off great but now is taking too long for each individual product to be bar coded.

Ana Patricia Boutique
United States
3 months using the app
Shopify replied June 5, 2019

Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support