All reviews
BMO 1980
Hi. we have set normal price & discount price for our products but we cannot set which price we wanted to print on the label. by default it will set & print discount price.
The Gardendale Mercantile Company
More customization (for Rollo printers) and different workflow process would make it more user friendly.
Developer reply
Thank you for writing your review and for providing your feedback to us here. I can certainly see how having more customization options would be a big help to you and I'll be sure to pass your comments on to our development team. -Oliver, Shopify Support
Pat Lane Shoes
I was using this app for the last few months and didn't have any issue. Today it has stopped creating barcode when I am after getting a huge delivery in causing me a load of backlog. I uninstalled it and reinstalled it and it still won't work.
Developer reply
I'm sorry to hear that you've had this issue with the Retail Barcode Labels app but thank you for letting us know here in your review. It sounds like this is an issue we may be able to troubleshoot for you, so I'd recommend reaching out to our support team directly for assistance: https://bit.ly/2AWw5VA. They'll be able to authenticate you on the store and take a closer look at things for you. -Victor, Shopify Support
Emerson Sloan | Houston Modern Party Supplies
it takes way too long to create barcodes. also, it's annoying and time consuming to have to create a barcode after entering every single product. seems if you have the sku, it should be able to create the barcode w/o an additional step
Developer reply
Thank you for writing your review and for providing your feedback to us here. I can certainly see why being able to create the barcodes faster would be a big help to you and I'll be sure to pass your comments on to our development team. -Victor, Shopify Support
NSI NZ Ltd
It works but needs tweaks to be a good useable app. Firstly, If you have spent 10 minutes finding all the products you wish to print barcodes for, if one is missing a number, rather than throw you out of all the hard work you have done putting it on a list to print, how about it designate a barcode and then go to the next page for the quantity of labels needed?. This one is the deal breaker for me. Transfers!. I have just put over 350 new stock items that arrived today, now all of these products need barcode labels. Why cant there be a button to print barcode labels from that screen. It would save hours of work?. It took me ages to enter it for the transfer, having to compile the exact list again to generate the labels is a huge waste of time!.
Developer reply
Thank you for getting in touch and writing your review, and I can certainly sympathize with your frustrations here and see why the suggestions you've made would be beneficial. They are greatly appreciated as merchant feedback plays a big part in platform development here at Shopify, and I will be sure to pass your comments onto our development team for them to consider. -Victor, Shopify Support
Gift It Gray
I have run into duplicate barcodes, several, since my shop reopened 3 days ago. Also, I have had been trying to scan products created today and none are scanning. This is frustrating. The POS doesn’t recognize the products at all. But if I search the product with the barcode number in the admin, they are there.
Developer reply
Hi, there. I'm sorry to hear that you've been having these issues with the app. I would recommend reaching out to our support team so that we can troubleshoot these with you and get the app working as intended: https://bit.ly/2AWw5VA. Thank you. - Brie, Shopify Support
7deadlystitches
It's easy to use, but it doesn't have labels for the Rollo printer. So guessing to find what works is annoying. When I can get it to work, it works well.
Developer reply
Thank you for providing your feedback to us here, and I'm glad to hear that the app works well for you when you're able to get it working with your printer. The app is designed to work best with supported label printer brands, such as models offered by Dymo and Zebra, so may not be fully functional with Rollo printers. You can read more about the app and its supported models here: https://bit.ly/3vu8zXO. -Victor, Shopify Support
Híper Ocio
Really useful, but they should implement the option to edit the label text format. Prices should be a bit bigger. In that case my rating would be 5.
Developer reply
Thank you for your review and for this feedback! If you're in need of different label texts or price sizing, it may be worth taking a look at using the Dymo label software to print labels instead: https://bit.ly/39fg0Ji. There might be some additional options available there. Hope that helps! - Brie, Shopify Support
Kothari's Shop
This is a very useful app, no doubt, but...
Everytime I want to see a preview of the label, it says "There was a problem generating a preview".
Also, even though I successfully print the labels (Without reviewing it in preview option), I never gets price printed.
Do you know what would be the issue?
Developer reply
Hey, there! Thanks for letting us know about the issues you're having with the app - it's possible these may have something to do with your browser and your printing settings. I'd like to help you troubleshoot these, so I'll follow up with you via email shortly. Speak soon! - Brie, Shopify Support
no. 186
Works well, but there's too many clicks to generate a barcode. And i really miss an autogenerate option, and a direct print function from variants/products. The process are too time consuming.
Developer reply
Thanks for taking the time to leave a review here; this is definitely valuable feedback. I'll be sure to pass this on to our developers as a feature request for you, and hopefully it will help inform app updates in the future. Cheers! - Brie, Shopify Support