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eComlogic CRM

eComlogic CRM

Developed by MakeBeCool

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Price: Free More info
  • Save time and costs spent on order processing
  • Increase average order value and repeated sales
  • Work with your customers and orders in “one window”

ALL DATA IN ONE WINDOW

Analytics


Multi-criteria Analysis of your online store.


System analyzes the profitability of your business, monitors the conversion rate and the effectiveness of advertising, measures the level of customer loyalty and identifies the sales leaders.


A user-friendly constructor in the CRM system allows you to create individual reports based on custom criteria.

Work with list of orders


The list of orders within eComlogic is flexible and it is easy to determine where relevant information is left out. The advanced filter allows you to identify any possible category of an order. It can also create the template for repetitive operations which saves time spent on order processing. The list can be exported to your PC.

Work with orders


eComlogic makes it possible to process orders entirely in one window. There is information about the customer, added goods, discount schemes, choice of warehouse, stock control, dispatch and delivery, payment methods and order tasks in one window for each order. However, you can add any other fields, if required.

Customers


eComlogic collects, stores and analyzes all the information about each customer. It includes contact details, purchased goods, financial history, history of site visits, received e-mails and SMS, phone calls. All this can be seen in the customer profile.

Managers


eComlogic allows you to measure the performance of sales managers. Built-in analytical widgets show the revenue for each manager, the number of processed orders, the upsell and other relevant information according to which you can pay the salary and bonuses of your sales managers.

eComlogic key features



  • Single processing window for orders from different sources (websites, marketplaces, landing pages and etc.)

  • Comprehensive analytics on customers, products, orders and ad sources

  • Personalized SMS/emails on orders and customers are sent automatically

  • Open API for integration with delivery services, warehouse systems, telephonies, order sources, fulfillment-services and other

  • Control over managers due to activity reports, call records, recording of the full change history and rules of work with orders and customers

  • Automated triggers for making business processes, reminders on tasks and automatic communication with customers

  • IP-telephony integration allows to recognize the customer upon incoming call, make calls from ecomLogic, make call records and build reports on calls of team members

  • Delivery services integration allows automatic calculation of cost, sending and tracking of the request directly in ecomLogic

Features application



  • automatic webhook registration

  • full catalog exportation from Shopify to eComlogic

  • Catalog XML Generation

  • automatic customer synchronization with eComlogic

  • automatic order synchronization with eComlogic

  • customer and order changes exportation to Shopify from eComlogic

This app only works in the following countries



  • United Kingdom

  • France

  • Germany

  • Nitherlands

  • Belgium

eComlogic CRM reviews

  1. 5 stars (0 reviews)
  2. 4 stars (0 reviews)
  3. 3 stars (0 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (1 review)

Waaaay too complicated to set up. Not really fit for US stores.

posted
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Free

Requirements

eComlogic account

Support & Sales

MakeBeCool
shopify-apps@makebecool.com
en.makebecool.com
not provided
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