Personalized email marketing | Omnichannel Sales Unique Inbox

1.0 of 5 stars(1 review)

Email and SMS Marketing

Solution to manage your personalized emails and SMS marketing by segments and implement triggers

All data in “one window”

Manage your customers combining offline and online in the same customer database. Organize your orders in one place

Channels of communication

Solution to manage communication with your clients in Email, Livechat, SMS, Facebook, Instagram, LinkedIn and WhatsApp in a single window

About retailCRM

retailCRM is a service for online stores that can prevent you from losing orders and increase the income at all stages of the funnel.

Stop losing leads:

  • LiveChat with active involvement will help you to get more orders from the website
  • Chatbots and a single Inbox for Facebook Messengers and WhatsApp prevent you from losing hot leads, who are ready to buy
  • Welcome chains warm up your leads and encourage them to make their first purchase

Bring the orders to payment:

  • Up-sales raise the average bill of your orders automatically
  • The abandoned basket scripts increase the number of paid orders

Manage order fulfillment process:

  • CRM-system helps to receive orders, distribute them among employees, manage their statuses and fulfill them
  • Notifications about the status of the order automatically inform the customer about every step of his order
  • Integration with the catalog helps to take into account the balances, prices and location of goods

Make your current customers stay with you:

  • CDP (Customer Data Platform) combines the data of your customers from different sources and builds a 360 ° profile
  • Segments help to divide your base into small groups to make your communications more relevant.
  • Email, SMS, WhatsApp and Facebook messenger newsletters increase the frequency of purchases in your customer base
  • Script "Frequently used goods" helps to automatically remind you to replenish stocks

Make your customers come back:

  • CRM-remarketing helps to launch ads using retailCRM segments
  • Abandoned viewing saves the goods that the client looked at the website and offers to pay for them
  • Reactivation campaigns make lost customers come back to your store

retailCRM increases the effectiveness of all your marketing channels:

  • LiveChat
  • Email
  • Facebook messenger
  • SMS
  • Retargeting

Features application

  • automatic webhook registration
  • full catalog exportation from Shopify to retailCRM
  • catalog XML Generation
  • automatic customer synchronization with retailCRM
  • automatic order synchronization with retailCRM
  • customer and order changes exportation to Shopify from retailCRM

This app only works in the following countries:

  • Belgium
  • France
  • Germany
  • Netherlands
  • Russian Federation
  • Spain
  • United Kingdom

Integrates with

  • Google Analytics,
  • e-commerce platforms,
  • social media,
  • Facebook Messenger,
  • WhatsApp,
  • Instagram

Media gallery


Pricing 7-day free trial

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.


* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

1.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    0% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    100% of ratings are 1 stars

Most recent reviews

Meticulous Men

Waaaay too complicated to set up. Not really fit for US stores.

Developer reply

April 12, 2019

Thanks for your review. At the moment, the application is not intended for the US market, it is written in the description.
This service works for Europe.