Retainful : Email Marketing , 리뷰 7개

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2024년 5월 15일

During the setup process I incorrectly entered my email address and noticed it too late. Once that address was in the sign up... forget about correcting it. Won't let you go back or start new. Seams like a simple mistake should allow for easy correction.

The Coolest Cooler
미국
앱 사용 기간 24분
2021년 4월 1일

Really bad experience. The way they are using to count the amount of customers is so bad and it is the perfect way to charge you more and more. When you edit an email the platform does not respond well and is not making any change... There is not possible to edit emails in HTML (is it so complex to include this feature?) Until you do not fix all these issues does not make sense at all to use this app. You are just expending money for a general bad experience.

Harber London
영국
앱 사용 기간 27일
답글 Retainful개 2021년 4월 2일

Hey

Thanks for the feedback. We're so sorry about the trouble with editing emails. I'm sorry that this shouldn't have happened at all.
And it appears there is a misunderstanding about the contacts count. Our CEO, Ramesh, has sent you an email to follow-up here, and we'd love for you to give Retainful another try for your store.

Thanks
Team Retainful

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