Retention Optimizer

We tried to install this app to get retention data. There is a 3 day trial. After installing it gave the message that it was collecting and analyzing data. It stayed like this for over a week, then we deleted it. I haven't checked yet, but I think we were charged after the 3 day period. Heard nothing from customer services.

Great app! Provides a good overview on customer retention KPIs. GDPR-compliance was a necessity for us.

This app is very helpful to analyze, manage and optimize the customer churn metrics of our store. Especially the customer cohorts give insights into the effectiveness of our marketing and winback campaigns.