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Developed by RetentionGrid GmbH

55 reviews
Price: Free – $999.00 / month Free Trial: 14 days More info
  • Segmentation Done Easy, See Your Customers Like Never Before
  • Improve Your Customer Retention With RetentionGrid Email Campaigns
  • Set Up Automation & Triggering That Makes Money for You!

Best Value App to Keep Your Customers Coming Back

80% of shoppers buy from an online store once, and never again. That's 4 out of 5 customers that don't come back! After all your hard work to acquire them in the first place, that's crazy. You need to build a sustainable business, and RetentionGrid will help you do that. We are jam packed with features and through our blog we pass on everything we know about customer retention.

Do you know your one-time buyer rate? How many of your orders come from repeat purchases? Do you know what percent of your customers are loyal? Do you know what customers you're losing? Connect the app to your shop and in minutes you'll see your data like never before.

RetentionGrid isn’t just about understanding your customer loyalty. We also help you improve it. Our smarter email marketing lets you personalize emails based on customers’ behavior.

Jam Packed with Features

  • Intuitive Loyalty Segments - See your customers like never before. You’ll understand whose loyal, who’s not and where to take action, all at-a-glance.

  • Smart Filters & Advanced Segments - Create custom segments, find your Big Spenders, target your Coupon Clippers, and send different campaigns by country..

  • Personal Product Recommendations - Inject recommended products into your campaigns to catch your customer's eyes and get them clicking for more.

  • Customer Lifecycle Analytics - Convert more one-time buyers into repeat customers to increase profitability and build greater customer lifetime value.

  • Broadcast Emails by Segment - The easy-to-use campaign creation editor allows you to design, test and send emails to your customers on the fly.

  • Triggered Lifecycle Campaigns - Set ’em and forget ’em – automated lifecycle emails can be triggered based on days since last order or number of orders.

  • Advertising Retargeting Lists - Segment, filter and download email lists that can be used for retargeting with Facebook Custom Audiences and more.

  • Download CSVs - Email your customers directly from RetentionGrid or if you prefer, simply download you segments to use in another email service like Mailchimp.

  • Repeat Order Tracking - Monitor revenue from repeat orders over time to track the impact of your retention marketing.

  • Performance & Revenue Reporting - Monitor campaign performance: opens, clicks and revenue helps you learn what keeps your customer coming back.

  • Every new customer gets a 14-day Free Trial to try all features. Then after that there is no contract and you can cancel anytime.

    Keep Your Customers Coming Back with RetentionGrid

RetentionGrid reviews (55)


Fantastic app!


on entry popup window appears requesting info and even when info entered there is no response therefore rendering the app useless as one cannot even get in. Pls fix it retention grid!


nice app


Amazing app!


Overall good app, makes things much easier and gives very good reports.


This is a great app and they build great products. I've quickly found that retention is one of the most important aspects of my business. I can see the sales that this process generates as well as reduces the time it takes to develop an effective campaign. Keep up the good work!


Excellent app.
The Instagram block in our newsletter & all our notifications emails increased by 200% the number of followers that we have since we use it ! The team (Nick in particular) is very helpful and helped me to set it up in 5min.
Clearly recommend working with these guys.
Leo et Violette / www.leoetviolette.com


Even if you don't pay for the service, it gives a great overview of how engaged your customers are.


Great app


Cool! I've always said that customer analytics is the lifeblood of business. This app provides good options to manage and analyze my customers. I used it on several online shops.

Free – $999.00 / month

Our advanced analytics features are free for life.

14 days

Support & Sales

RetentionGrid GmbH
+49 160 9494 4807
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