Reseñas (71)

Calificación general
5
Recuentos por nivel de calificación
  • El 99% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
Fecha de modificación: 24 de agosto de 2023

Diese App besticht nicht nur durch seine intuitive Bedienung und die ausgeklügelten Features, sondern auch durch den außergewöhnlichen Kundenservice. Selten haben wir ein Unternehmen erlebt, das so kundenorientiert agiert. Der Service ist stets freundlich und immer hilfsbereit – selbst bei komplexeren Anfragen.

Besonders hervorheben möchten wir auch, wie offen das Team von RetentionX gegenüber Feedback und neuen Ideen ist. Vorschläge werden nicht nur angehört, sondern auch ernstgenommen und oft in zukünftigen Updates berücksichtigt. Das gibt uns als Nutzer das Gefühl, aktiv am Weiterentwicklungsprozess des Tools beteiligt zu sein.

Alles in allem können wir RetentionX wärmstens empfehlen. Wer nach einem leistungsstarken Tool sucht und Wert auf erstklassigen Service legt, ist hier genau richtig.

ooia ooshi GmbH
Alemania
Alrededor de 2 años usando la aplicación
RetentionX respondió 23 de agosto de 2023

Thank you so much for your kind review! It's been a pleasure to work with you and we are excited for the future!

24 de febrero de 2021

I have been in IT for over 30 years and would honestly say this app would feature in my top 3 of all apps to develop your business to the next level. Ivan is hands on and any help needed he is a zoom call away. Very easy to setup.

Turtledovelondon
Reino Unido
Más de 2 años usando la aplicación
15 de febrero de 2021

It is the end of your painful copy-paste in Excel. We are using this app for about a month. It is just amazing because if you are looking for a CLV report, Forecasts, Insights on your customer and product data, this app will save you a lot of time and money. The build-in reports are very well designed and easy to use. And the support is very reactive! Thanks to Alex and the team to make my life easier and help me focus on the business instead of crunching data!

My Social Book
RAE de Hong Kong (China)
Alrededor de 2 años usando la aplicación
21 de agosto de 2023

Brilliant product, excellent customer service and guidance on solutions. RX/Nadine won't just drop the software on you and run, they take the time to ensure it is being utilised for our max advantage. Our overall marketing has gotten a lot more visibility and has helped with an adjusted course instead of chasing flat ROAS that most digital marketing agencies will be limited to, if we were not feeding them the intel provided to us by RX.

Thank you Nadine and team RX :)

MAAP
Australia
Más de 1 año usando la aplicación
RetentionX respondió 24 de agosto de 2023

Thank you so much for your kind review! We are so happy you've had a great experience with RetentionX!

1 de abril de 2021

Very in-depth analysis of our data. Great options to personalise segments and most important; aggregate your different stores into one dashboard. Support is the best I found so far amongst the various apps. Alex and and his team provide instant feedback and follow up. Recommended!

MUD Jeans
Países Bajos
Alrededor de 2 años usando la aplicación
Fecha de modificación: 25 de enero de 2022

This app is amazing. Easy setup and configuration. It provides you valuable data and analysis to identify many potentials. Five stars for RetentionX !

benji's Gewürzwerkstatt
Alemania
Alrededor de 2 años usando la aplicación
RetentionX respondió 2 de febrero de 2022

Thank you so much for your kind words and support! We are happy to help :)

3 de noviembre de 2022

Great tool, very helpful and love the Segmentation feature! Customer support is amazing too, big thanks to Valentina in particular for all the support she's giving us!

Ka'Chava
Estados Unidos
Alrededor de 2 años usando la aplicación
RetentionX respondió 3 de noviembre de 2022

Thank you for your kind words! We are happy you enjoy working with our team, it's our pleasure to be part of yours!

16 de noviembre de 2021

This app has a beautiful UI but more importantly, the detail and insights that it returns is unparalleled. One of our favorite features is the segmentation engine that can be used to slice and dice all the different reports to provide even deeper insights. At the end of the data, it's not about just getting more data, it's about showing insights around that data and that's what RetentionX does wonderfully for us.

The Beard Struggle
Canadá
Casi 2 años usando la aplicación
24 de octubre de 2022

RetentionX has been a wonderful addition to our marketing strategy. We've been able to narrow down our segments and their purchasing habits. In the first few months, we have already started to see an increase in click-through rates. Alexandra, our RetentionX representative, has been patience and very helpful in the implementation process. Highly recommend!

Navy Hair Care
Estados Unidos
Casi 2 años usando la aplicación
RetentionX respondió 28 de octubre de 2022

Wow, thank you for the kind review! It makes our day to hear that you are seeing first-hand the results of working with RetentionX, and you are enjoying working with us! We are happy to be working with the Navy Hair Care team :)

7 de agosto de 2023

This app has revolutionised how I view, understand, and act on my store's data!

From the get-go, RetentionX seemed promising, and it didn’t disappoint. Tools like Life Time Value, Cohort Analysis, and Customer Segmentation have not only demystified the dense forest of data but have paved clear pathways to informed actions! What once felt like navigating in the dark now feels like a strategic game of chess, knowing each move and its potential outcome.

The ability to integrate and sync audiences across platforms like TikTok, Pinterest, and Klaviyo is truly next-level. It's not just about understanding who your audience is, but also where they are and how to best reach them.

But here's where RetentionX shines the brightest: its predictive capabilities. Knowing which customers are likely to churn and being equipped with tailored strategies to retain them is a power I didn't know I needed until now. The insights on product, segment, and channel value drivers have been indispensable in streamlining our marketing efforts since installing the app!

In conclusion, if revenue growth through informed, data-driven decisions is your goal, look no further. RetentionX is not just an app; it's a game-changing partner in your e-commerce journey. Here's to soaring sales and unparalleled customer loyalty!

Horse Cleaning Masters Of Shampoos ™
Reino Unido
Más de 1 año usando la aplicación
RetentionX respondió 9 de agosto de 2023

It's wonderful to see you're making the most of RetentionX! We are excited to see the growth you continue to achieve while utilizing our platform!