Retention X , 68 reviews

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 25, 2022

Easy to use and super nice customer service. Helps to keep track on performance and operational key facts

Hey Marly
Germany
Over 1 year using the app
RetentionX replied October 28, 2022

Thank you so much! It's great to hear that you are enjoying working with our team & our platform - we are happy to collaborate with you!

March 7, 2022

This tool is incredibly helpful in understanding customer purchasing behavior to make data-driven decisions as they apply to customer retention and acquisition strategies. The RetentionX team has also been a great resource, making helpful recommendations for optimizing the use of the app and also being very responsive to feedback and questions.

Death Wish Coffee Company
United States
Over 1 year using the app
RetentionX replied March 8, 2022

Thank you so much for your kind words! It's great to see how much value you are getting out of data. It's our pleasure to be part of your team!

May 30, 2022

Wir kennen kein anderes Tool, dass die Cohorten Analyse so leicht und verständlich macht. Die Daten sind top aufbereitet, immer aktuell und es gibt Interpretations-Hilfen - was will man mehr!

MERSOR
Germany
About 1 year using the app
RetentionX replied July 19, 2022

What a glowing review! Thank you for trusting us, it's a pleasure to be part of such a great team!

Edited March 18, 2021

Probably one of the easiest apps to get setup on and it provides amazing data I haven't found anywhere else. The price point of $399 max is great. It shows data that I've been tracking manually for months and even data I had just started to track manually right before finding it. This has show a few HUGE things that we really needed to know. Since implementing this, digging into the data, and brainstorming around it, we're already seeing a lift in metrics. This is great at highlighting ALL your flaws and all the things you've missed? Tracking LTV monthly by customers is my favorite piece so far. This is something I've wanted to find for months but have only found manually elsewhere.

ZOX
United States
About 1 year using the app
January 19, 2022

This app is an absolute game changer and offers an incredible number of analysis with just few clicks. Before installing RetentionX in our shop, we had to calculate all relevant KPIs manually and with much effort. Nadine and her team are always super helpful and try to meet every request. I can highly recommend RetentionX.

KUUNO
Germany
About 1 year using the app
RetentionX replied February 2, 2022

Wow, thank you for this glowing review! It makes our day to see that you are having a great experience working with our team. We are happy to be part of yours!

July 28, 2022

Highly recommend. RetentionX provides amazing actionable insights and the segmentation feature allows for an in-depth view into customer purchasing behavior.

Bragg
United States
12 months using the app
RetentionX replied July 29, 2022

We appreciate the kind words! It's great to see you making the most out of RetentionX. Thank you for making us part of your team!

September 3, 2021

RetentionX ist genau das, was ein Online-Shop an Analytics benötigt. Auf den Punkt und laufende Weiterentwicklung. Wer die App nicht nutzt, verschenkt wertvolles Potential.

FITTASTE
Germany
12 months using the app
February 15, 2021

Truly the best predictive analytics software I've come across in my 15+ years of running eCommerce stores. Highly recommend to any brand / company looking to take their understanding of their customers to the next level. Great team as well, super responsive & helpful!

Material Good
United States
11 months using the app
February 22, 2022

Super useful analytics and insights App! One of those rare companies that approaches reporting from a POV considering how the insights can directly inform a business change or decision. Visually the reports are easy to understand and ready to share. Thank you to the team for supporting quickly with my questions.

Dermalogica UK
United Kingdom
10 months using the app
RetentionX replied March 2, 2022

Wow, thank you so much for this wonderful feedback! Nothing makes us happier than knowing that we are adding value to such a great business like yours

January 26, 2022

This app is fantastic. The segmentation feature allows for customizable data exploration and the charts/UI are straightforward and simple which enables data exploration to be iterative and draw very strong conclusions.

Dermalogica
United States
10 months using the app
RetentionX replied February 2, 2022

Thank you so much for this wonderful review!! We're thrilled to see that you love our Segmentation feature as much as we do. This is how you make your data actionable!