Customer Intelligence

Maximize LTV, Prevent Churn, Reduce Costs & Automate Workflows

Plan gratuito disponible. 30 día de prueba gratis. Se pueden aplicar cargos adicionales.

Características de la aplicación

  • Velocidad demostrada: sin impacto en tu tienda online

Sección de valores clave

Collect.

Establish a foundation for customer centricity. Overcome data silos and unify your data into a trusted, golden record for each customer.

Analyze.

Powerful analytics and segmentation capabilities – instantly available. Identify behavioral patterns and anticipate what will happen next.

Execute.

Automate your workflows with RetentionX to optimize the customer journey, reduce costs and accelerate growth.

Detalles de la aplicación

Customer Intelligence

Customer Intelligence

The leading platform for customer-centric brands

Customers share their preferences, needs, and wants every time they interact with your brand.

Centralize your customer data and decisioning workflows in one single platform!

Trusted by 500+ of the world's leading brands on Shopify Plus

Our brands were able to increase their LTVs by more than 36% and achieved a return on investment of more than 300x within 12 months of using RetentionX.

Increase Retention

Get all the analyses & tools you need to sustainably improve LTV.

  • Identify the key customer segments that drive your business
  • Learn what your ideal customer looks like and find similar ones
  • Trigger more repeat purchases and increase LTV

Fight Churn

Find out who is predicted to churn when, and determine what might make them stay.

  • Identify customers at risk of churning early on
  • Incentivize them to come back by creating personalized experiences
  • Increase the percentage of customers recovered and win back crucial LTV

Reduce Costs

Identify unnecessary costs and optimize the contribution margin of each and every order.

  • Identify and take action on customers and products with high return rates
  • Eliminate discount codes that are overused by bargain hunters
  • Optimize your free shipping threshold

Maximize Sell-Through

Improve sell-through, margins and identify products that lead to maximum LTV.

  • Find out which products attract the most loyal customers
  • Identify products that customers buy again and again
  • Increase AOVs through smart up- and cross-selling

Optimize Customer Acquisition

Find out which channels and campaigns your marketing budget is well invested in.

  • Get the LTV of every campaign and channel
  • Create powerful lookalike audiences based on your best customers
  • Increase your LTV:CAC ratio

Automate Your Workflows

Integrate RetentionX into the stack of tools you rely on. No more copy-paste in excel.

  • Set up email flows based on your customers’ behavior
  • Deliver world-class customer service by providing your teams with all insights
  • Push real-time audiences to your ad channels

Start your free month today!

Fecha de lanzamiento

Se integra con

  • Klaviyo
  • Google Ads
  • Zendesk
  • Mailchimp
  • Facebook Ads
  • Recharge
Customer Intelligence

Customer Intelligence

The leading platform for customer-centric brands

Customers share their preferences, needs, and wants every time they interact with your brand.

Centralize your customer data and decisioning workflows in one single platform!

Trusted by 500+ of the world's leading brands on Shopify Plus

Our brands were able to increase their LTVs by more than 36% and achieved a return on investment of more than 300x within 12 months of using RetentionX.

Increase Retention

Get all the analyses & tools you need to sustainably improve LTV.

  • Identify the key customer segments that drive your business
  • Learn what your ideal customer looks like and find similar ones
  • Trigger more repeat purchases and increase LTV

Fight Churn

Find out who is predicted to churn when, and determine what might make them stay.

  • Identify customers at risk of churning early on
  • Incentivize them to come back by creating personalized experiences
  • Increase the percentage of customers recovered and win back crucial LTV

Reduce Costs

Identify unnecessary costs and optimize the contribution margin of each and every order.

  • Identify and take action on customers and products with high return rates
  • Eliminate discount codes that are overused by bargain hunters
  • Optimize your free shipping threshold

Maximize Sell-Through

Improve sell-through, margins and identify products that lead to maximum LTV.

  • Find out which products attract the most loyal customers
  • Identify products that customers buy again and again
  • Increase AOVs through smart up- and cross-selling

Optimize Customer Acquisition

Find out which channels and campaigns your marketing budget is well invested in.

  • Get the LTV of every campaign and channel
  • Create powerful lookalike audiences based on your best customers
  • Increase your LTV:CAC ratio

Automate Your Workflows

Integrate RetentionX into the stack of tools you rely on. No more copy-paste in excel.

  • Set up email flows based on your customers’ behavior
  • Deliver world-class customer service by providing your teams with all insights
  • Push real-time audiences to your ad channels

Start your free month today!

Fecha de lanzamiento

Se integra con

  • Klaviyo
  • Google Ads
  • Zendesk
  • Mailchimp
  • Facebook Ads
  • Recharge

Precios Prueba gratis de 30 días

Ver todas las opciones de precios

FREE

Instalación gratuita

Free for up to 250 active customers.

  • 100+ analyses
  • Customer segmentation
  • All integrations and automations
  • Email support & self-service knowledge base
  • + more

CORE

$10/mes

$0.01 per active customer, upgrade as you grow.

  • All free features
  • No contracts or lock ins
  • Dedicated account manager
  • Connect unlimited stores

* Todos los cargos se facturan en USD.
** Los cargos recurrentes, incluidos los costos mensuales o los cargos según el uso, se facturan cada 30 días.

Reseñas

5.0 de 5 estrellas

La calificación general refleja el estado actual de la aplicación. Es un recuento de todas las reseñas de la aplicación pero con énfasis en las más recientes.

Recuentos por nivel de calificaciones
  • 100% de las calificaciones con 5 estrellas
  • 0% de las calificaciones con 4 estrellas
  • 0% de las calificaciones con 3 estrellas
  • 0% de las calificaciones con 2 estrellas
  • 0% de las calificaciones con 1 estrellas

Lista de reseñas

Filtrar y ordenar reseñas

  • Bragg

    Ubicación Estados Unidos
    Tiempo de uso de la aplicación 12 meses

    Highly recommend. RetentionX provides amazing actionable insights and the segmentation feature allows for an in-depth view into customer purchasing behavior.

    Respuesta del desarrollador
    29 de julio de 2022

    We appreciate the kind words! It's great to see you making the most out of RetentionX. Thank you for making us part of your team!

  • Temple of the Sun Jewellery

    Ubicación Australia
    Tiempo de uso de la aplicación 3 meses

    Amazing app - definitely the best retention platform I have worked with. There are so many insights into your customer database, product performance and RFM groups, that can help your business make informed decisions. The app is easy to use and graphs are easy to understand. The support is also outstanding, their team has been helping us find all sorts of information about our customers and develop innovative solutions if we're looking for some particular insights. Would highly recommend it.

    Respuesta del desarrollador
    19 de julio de 2022

    Wow, we really appreciate your wonderful review! It's great to see how a great brand like yours can lean on RetentionX to understand your customers better. We're happy to be working closely together with your team!

  • Supernaturals

    Ubicación Alemania
    Tiempo de uso de la aplicación 4 meses

    Das beste Analytics-Tool am Markt für datengetriebene StartUps. Wir arbeiten mit einem Subscription-Modell und der CLV ist für uns essentiell wichtig. Die smarten Forecasts machen uns die Steuerung CLV vs. CACs viel einfacher. Auf dem Dashboard haben wir die Unit Economics auf Tagesbasis im Griff. Mega!

    Respuesta del desarrollador
    19 de julio de 2022

    Thank you so much for your very nice words! We are glad to hear that you are enjoying RetentionX and that this is driving growth for the business! It's a pleasure to support you along the way :)

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