Retention X
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Highlights
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Based in United States
About this app
Launched
December 11, 2020
Languages
English
Categories
Customer analytics , Sales analyticsWorks with
Klaviyo, Google Ads, Recharge, Attentive, Meta, TikTokTurn your data into actionable insights - your roadmap to higher retention and lifetime value (LTV)
Leverage powerful analytical tools like Customer Lifetime Value (LTV), Cohort Analysis, and Customer Segmentation to dive deep into your data. Turn complex information into actionable insights, and use these to generate synced audiences on platforms such as TikTok, Pinterest, Klaviyo, and Meta. Retention X is not just a tool - it's your guide to understanding your next steps and their direct impact on revenue.
- Identify which products, segments & channels drive Customer Lifetime Value (LTV)
- Find out who is predicted to churn when and determine what will make them stay
- Integrate Retention X into the stack of tools you already rely on
- Win back lost customer cohorts. Create retention strategies with ideal offers
- Acquire better customers and drive loyalty with quality audiences
Pricing
30-day free trialFREE
Free to install
Free for ever for up to 250 active customers.
- Customer Lifetime Value / LTV
- Cohort analysis
- Customer segmentation
- All integrations and automations
- Email support & knowledge base
- + more
CORE
$10 / month
251-1,000 active customers. Upgrade as you grow – $0.01 per active customer.
- All Retention X FREE features
- No contracts or lock ins
- Dedicated account manager
- Connect multiple stores
FREE
Free to install
Free for ever for up to 250 active customers.
- Customer Lifetime Value / LTV
- Cohort analysis
- Customer segmentation
- All integrations and automations
- Email support & knowledge base
- + more
CORE
$10 / month
251-1,000 active customers. Upgrade as you grow – $0.01 per active customer.
- All Retention X FREE features
- No contracts or lock ins
- Dedicated account manager
- Connect multiple stores
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
70 reviews
The insights and forecast data has been immensely valuable. Not to mention an email reminder that simply tells you who and when to target for additional sales! Nadine has been extremely helpful and I'm using this app on about 20 stores now.
RX Insights are the best for easily identifying easy wins! So glad you're taking advantage of this feature we offer. Thanks so much for your kind review.
Retention X has provided us with more insights than the default reporting that Shopify provides. Furthermore, it includes actionable items we can implement to improve our revenue with both new and return customers, further helping the business grow. With the customer segments, we're also able to start a plan and execute against it to engage with customers across all segments without us having to build the segments ourselves. Excellent UI/dashboard as well, and we love the daily report emails!
It's so nice to see you're making the most of RetentionX! We're excited to see all you accomplish with the platform!
We have our RetentionX dashboard open every single day. It's a beautiful UX, and super easy to set up and customize. The team is super helpful whenever we have a question. Couldn't recommend enough!
It's great to hear you're fully utilizing RetentionX and have been incorporating it into your day to day! It's been great working with you!
Really great app! It has a lot of useful functions and really helpful insights. The instruction videos are also fantastic to help the user understand how to combine reports to unlock deeper knowledge about consumer behavior and opportunities for growth. It was easy to install. We've tried some different CLV related apps in the past and this one works the best. Especially for a small business, the pricing for this app is really fair, so we definitely recommend this app! The customer service is also friendly and super fast.
The only thing we're missing (and for which we removed a star) that we've seen in other apps, is better historical data. It takes a while to build up useful data, especially when creating segments, and that is something we haven't found a good work-around for yet. Hoping that functionality will be improved as RetentionX continues to grow - but even without it, really happy we found this app!
Thank you for your thoughtful review! While you can view and analyze historical data throughout the platform, we currently do not offer retroactive LTV trends for segments, as we do not recreate the history of customer segment affiliations. Other tools may show historical LTV based on today's segment affiliation, which we believe would be incorrect since other customers were part of the segment in the past. We appreciate your feedback and we'll be sure to consider it for future updates.
Definitely simplifies our reporting by a lot. The graphs and data is clearly explained. Flexible pricing structure so for us it's good value for money.
Thank you so much for your review! We are glad to hear RetentionX is saving your team time and resources to get actionable insights!
About this app
Launched
December 11, 2020
Languages
English
Categories
Customer analytics , Sales analyticsWorks with
Klaviyo, Google Ads, Recharge, Attentive, Meta, TikTokBuilt by RetentionX
About RetentionX
5.0 average rating
3 years building apps for the Shopify App Store
RetentionX Inc., 4934 Zuma Ct, Dallas, TX, 75206, US