Retention X
Featured images gallery
Highlights
-
Based in United States
About this app
Launched
December 11, 2020
Languages
English
Categories
Customer analytics , Sales analyticsWorks with
Klaviyo, Google Ads, Recharge, Attentive, Meta, TikTokTurn your data into actionable insights - your roadmap to higher retention and lifetime value (LTV)
Leverage powerful analytical tools like Customer Lifetime Value (LTV), Cohort Analysis, and Customer Segmentation to dive deep into your data. Turn complex information into actionable insights, and use these to generate synced audiences on platforms such as TikTok, Pinterest, Klaviyo, and Meta. Retention X is not just a tool - it's your guide to understanding your next steps and their direct impact on revenue.
- Identify which products, segments & channels drive Customer Lifetime Value (LTV)
- Find out who is predicted to churn when and determine what will make them stay
- Integrate Retention X into the stack of tools you already rely on
- Win back lost customer cohorts. Create retention strategies with ideal offers
- Acquire better customers and drive loyalty with quality audiences
Pricing
30-day free trialFREE
Free to install
Free for ever for up to 250 active customers.
- Customer Lifetime Value / LTV
- Cohort analysis
- Customer segmentation
- All integrations and automations
- Email support & knowledge base
- + more
CORE
$10/month
251-1,000 active customers. Upgrade as you grow – $0.01 per active customer.
- All Retention X FREE features
- No contracts or lock ins
- Dedicated account manager
- Connect multiple stores
FREE
Free to install
Free for ever for up to 250 active customers.
- Customer Lifetime Value / LTV
- Cohort analysis
- Customer segmentation
- All integrations and automations
- Email support & knowledge base
- + more
CORE
$10/month
251-1,000 active customers. Upgrade as you grow – $0.01 per active customer.
- All Retention X FREE features
- No contracts or lock ins
- Dedicated account manager
- Connect multiple stores
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
68 reviews
The insights and forecast data has been immensely valuable. Not to mention an email reminder that simply tells you who and when to target for additional sales! Nadine has been extremely helpful and I'm using this app on about 20 stores now.
RX Insights are the best for easily identifying easy wins! So glad you're taking advantage of this feature we offer. Thanks so much for your kind review.
We have our RetentionX dashboard open every single day. It's a beautiful UX, and super easy to set up and customize. The team is super helpful whenever we have a question. Couldn't recommend enough!
It's great to hear you're fully utilizing RetentionX and have been incorporating it into your day to day! It's been great working with you!
Really great app! It has a lot of useful functions and really helpful insights. The instruction videos are also fantastic to help the user understand how to combine reports to unlock deeper knowledge about consumer behavior and opportunities for growth. It was easy to install. We've tried some different CLV related apps in the past and this one works the best. Especially for a small business, the pricing for this app is really fair, so we definitely recommend this app! The customer service is also friendly and super fast.
The only thing we're missing (and for which we removed a star) that we've seen in other apps, is better historical data. It takes a while to build up useful data, especially when creating segments, and that is something we haven't found a good work-around for yet. Hoping that functionality will be improved as RetentionX continues to grow - but even without it, really happy we found this app!
Thank you for your thoughtful review! While you can view and analyze historical data throughout the platform, we currently do not offer retroactive LTV trends for segments, as we do not recreate the history of customer segment affiliations. Other tools may show historical LTV based on today's segment affiliation, which we believe would be incorrect since other customers were part of the segment in the past. We appreciate your feedback and we'll be sure to consider it for future updates.
Brilliant app! Gives us a view of our business in a way no other app provides. The customer segmentation is more advanced than what we get in shopify, and is the driving force behind this app. The AI insights are also really useful and actionable - eg: we increased our free shipping threshold based on this app's recommendation and it's increased our AOV!
Thank you so much for your review! It's great to hear your success in increasing AOV with the help of our Free Shipping Threshold report! We can't wait to see what else you accomplish with RetentionX!
Customer service is great. Very good at understanding our customer base and segmentation. Fantastic for reporting.
We are so glad to hear you're enjoying using RetentionX. Thank you for the review!
About this app
Launched
December 11, 2020
Languages
English
Categories
Customer analytics , Sales analyticsWorks with
Klaviyo, Google Ads, Recharge, Attentive, Meta, TikTokBuilt by RetentionX
About RetentionX
5.0 average rating
3 years building apps for the Shopify App Store
RetentionX Inc., 4934 Zuma Ct, Dallas, TX, 75206, US