Stay AI

We've had three subscription platforms before Retextion—yes, even that one. This is the only subscription tech that has the features and tools a DTC brand needs to turn your recurring orders from a glorified payment processor into a retention channel. Features that seem like a no-brainer for a subscription program are missing in the other options.

Migrating to Stay Ai was simple and a pleasure. The team is great to work with, extremely responsive and efficient.

Their team scoped out a project, promised they could do it then wasted a month of time to communicate their system couldn't properly handle flat rate bundles. I was very upfront about the amount of work involved and offered other solutions to their devs but was met with "our system doesn't work that way". Extremely disappointed with their lack of internal communication abilities. Sales shouldn't make promises, then have a project manager come in and say it's possible, then take a month to say dev refuses to even make an attempt to modify the way their system works. I'm glad I didn't end up launching with them, if this is how they handle dev I can't imagine the system itself is very robust at all.