Stay AI

Excellent customer service, always willing to help.

Customer service is very responsive and it's easy for my customers to make changes to their subscriptions without reaching out to customer service.

We moved from another subscription provider to Stay about a year ago. I was initially concerned about potential revenue loss from switching, but the transition was seamless. Their level of personal support is exceptional—unlike some of the big players, where you often feel like just a number. With Stay, you’ll always get a thoughtful response within a day or so, and it’s clear they genuinely care about their customers. No robotic replies—just real people who make you feel valued.

Stay AI has been so amazing to work with! The backend is easy to use, they have so many great ways of quickly running promotions and deals with our subscription products. Their front end and visuals are such a better customer experience as well! We moved from Recharge and it has been smooth sailing ever since. Their customer support is amazing and always there to step in and help with any issues.

This is the third subscription software we have used in 5 years. We are happy with Stay.AI. They did 98% of the onboarding for us, I can actually reach a live person by email or chat for customer support. We have a dedicated person who often is our support but also will brainstorm ideas to increase subscriptions, retention etc... (yay Sophie!) The portal is easier for our customers to use. What else can I say?

Would highly recommend working with Stay. Their team is super responsive and always willing to hop on a call to think through strategy or to report on opportunities. Always wanting to better-serve their partner brands and be a true extension of a team.

We recently made the switch to Stay for its user-friendly portal, better tools for launching customer experience campaigns, and top-notch support. Like any big transition, there were a few bumps (none the fault of Stay), but the onboarding team was fantastic - always ready to help and quick to resolve anything that came up. They even went the extra mile to sort out our buy box design and functionality on our landing pages. Huge thanks to our Customer Success Manager, Audrey, for consistently bringing fresh ideas to help grow our subscription program. We’re excited to see what’s next with Stay!

User friendly and very helpful support. Thanks!

We've been using STAY.AI as a subscription platform for ARMRA and it is excellent. The dashboard is incredibly user friendly and I regularly use it as our Business Intelligence platform for all subscription related performance. The team at Stay has also been very supportive in customizing the dashboard and making product updates to fit our business needs. Our weekly check-ins with them have been so helpful and we appreciate the time and attention they give us. Stay is also always proactively looking to make improvements to create the best business and customer experiences with their app so I look forward to continuing to work with them and using the platform.

We have loved working with StayAI and would recommend them highly :-) We always get fast assistance when needed and the support in general about new updates and features if alway super helpful. We have previously worked with other subscription platforms and we are really glad that we made the switch to Stay, it is just easier overall to get help when needed, they seem to genuinely want to help improve our subscriptions and provide lots of assistance and advice.